#Constantly uploading attachments bug

1 messages · Page 1 of 1 (latest)

fervent fossil
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For the past few days after the new update, my app has constantly been "uploading new attachments" and its always trying to upload 36 attachments. After it "finishes uploading" it just starts uploading 36 attachments again. It doesn't seem to have an impact on anything since I have been adding and removing attachments without a change to that number. Still, strange.

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ok, it stops sometimes, but when i press sync it happens again

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probably "constantly" was "every time it syncs"

fervent fossil
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Many updates later, I am still having this issue.

icy bison
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@fervent fossil are you getting an error or something?

fervent fossil
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No error pops up when it starts and ends

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It's only happening on my windows pc

icy bison
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Can you check your app version?

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The upload is most defintely failing. Can you download and send me the debug logs?

fervent fossil
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The version is 3.0.6- 10be577-desktop

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I'll get the debug log

fervent fossil
icy bison
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@fervent fossil can you open your attachment manager and see if you have failed attachments? You can hover over the red failed icon to see the actual error.

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From the logs it is clear that attachment upload is failing but there's no clear error.

fervent fossil
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so far it's all the same error

icy bison
fervent fossil
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the problem is, all of these tell me there's no linked note

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but I did find one that I recognize the filename of

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reuploading failed as well

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i tried two

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the second one did not have a error message popup or any animation

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no visual feedback that it failed or it tried to reupload

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I see a new error since the notes are trying to sync after this

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something about socket connection

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okay the second one actually uploaded successfully

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so it has 2 green ticks now

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it still says uploading attachments however, and it's currently stuck at 35 for a long time

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i managed to record a video, I'll post some screenshots from it

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25seconds

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26seconds

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30seconds

icy bison
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Can you check the network requests?

fervent fossil
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6 minutes

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network requests?

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the app always seems to be stuck at 34 the longest btw

icy bison
fervent fossil
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Where can I find the dev tools

icy bison
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Ctrl + Shift + I should work

fervent fossil
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ok thanks

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while searching for the dev tools, i saw in behavior that cleaning interval was set to daily

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the thing is, i made sure to set it to one year on all my devices

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so that is rather strange

icy bison
fervent fossil
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good to hear

icy bison
fervent fossil
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what should I be looking for in the dev tools? looks similar to a browser F12

fervent fossil
icy bison
fervent fossil
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Maybe it's empty at the moment since it's stuck uploading the 34/35 attachment?

icy bison
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Yes

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You'll see the requests next time it tries.

fervent fossil
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since I updated my laptop's notesnook recently