Web App (v3) Lost all content in the notes I just assigned color | Notesnook | Page 1

undone fog Apr 9, 2024, 5:32 AM

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Suddenly my two notes just lost its content. How to get it back?
Thanks!

valid lintel Apr 9, 2024, 5:34 AM

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check the previous sessions first are there any

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3 dots on the right top

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inside the note

undone fog Apr 9, 2024, 5:38 AM

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Yes I see it, but there is no previous session.

valid lintel Apr 9, 2024, 5:39 AM

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ok, lets wait for the dev to answer then

undone fog Apr 9, 2024, 5:40 AM

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Alright, thanks!

valid lintel Apr 9, 2024, 5:40 AM

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just to make sure, you are logged in with a user, right?

undone fog Apr 9, 2024, 5:41 AM

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Yes of course.

void adder Apr 9, 2024, 7:53 AM

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@undone fog are these 2 notes newly created in v3 or are they old?

undone fog Apr 9, 2024, 8:13 AM

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void adder <@1227122285060689950> are these 2 notes newly created in v3 or are they old?

I don't know exactly. I copied them from old note-taking app and put into Notesnook yesterday.

void adder Apr 9, 2024, 8:19 AM

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undone fog I don't know exactly. I copied them from old note-taking app and put into Notesn...

Another user also came across this very issue. I'll be adding more logs & tracing in the next version to debug this further. I haven't been able to reproduce it so far.

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@undone fog do you have the app opened in multiple tabs.

undone fog Apr 9, 2024, 8:25 AM

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Yep, I opened multiple tabs in the note at that time.

void adder Apr 9, 2024, 8:29 AM

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I meant browser tabs

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not tabs inside the app

undone fog Apr 9, 2024, 8:30 AM

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So, No
There was only one tab at that time.

void adder Apr 9, 2024, 8:30 AM

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got it

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And there are no previous sessions at all?

undone fog Apr 9, 2024, 8:31 AM

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When I first check the previous sessions, there is only one, and it also contains nothing.

void adder Apr 9, 2024, 8:32 AM

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Hm...that is weird.

undone fog Apr 9, 2024, 8:34 AM

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Note that the top of content is still display on the side bar (left title bar) below its title.
And yes that's weird.

void adder Apr 9, 2024, 8:38 AM

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undone fog Note that the top of content is still display on the side bar (left title bar) b...

not sure what you mean

valid lintel Apr 9, 2024, 8:41 AM

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i guess about this part

void adder Apr 9, 2024, 8:42 AM

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Oh wow.

undone fog Apr 9, 2024, 8:42 AM

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valid lintel

YES YES,

void adder Apr 9, 2024, 8:43 AM

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I am adding a lot more tracing to debug this issue. This is the main bug that is stopping a stable v3 release.

valid lintel Apr 9, 2024, 8:46 AM

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@undone fog can you repeat the steps you made? i have an idea, maybe on pasting the content from another app, something happens with characters/tags or something, and after clicking somewhere else, note got saved, refreshed in the screen, and it messed up the view/rendering, but a cleaned up version in preview (list) still shown

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like, maybe the content is still there but cant be shown

#Web App (v3) Lost all content in the notes I just assigned color