Monitors turn off and have to shutdown computer.

[worn basin]

Hello,

So my pc has been upgraded for a few years. before this, I had a worse computer and this never happened. Recently, my monitors keep crashing and turning off, and won't turn on unless I shutdown my computer. I've died multiple times to this in pve, and hoping if anyone has experienced this and maybe have a fix?

[green breach]

Is your computer still on when this happens, as in, you can still hear sound and such?

If yes, you're likely experiencing driver crashes

You can reboot your graphics drivers by pressing Windows key + Ctrl + Shift + B on your keyboard

If you've been experiencing these steadily, I would recommend you check how your GPU is hooked up to your power supply

If a small(er) powersurge happens, your PSU might not be able to fully handle it, and the drivers can crash

If you have a beefier GPU, you don't want to connect it with a "daisy chained" power connector, you want to use two "main" ones

[worn basin]

Ok so, I can hear like, windows errors, sometimes I can hear audio, but yea, my computer is very much on, and only does this while playing bdo, I can try that command whenever I'm about to play again

[green breach]

If that button combination works, you will have to look at the images I sent you and make sure your GPU is hooked up like that, as that has become the #1 cause of driver crashes lately

If that does not fix it, you will have to look into running a program called "DDU" - Display Driver Uninstaller

This will allow you to completely nuke any and all driver info for the GPU and get a completely fresh install, which would resolve any software-side issues

[worn basin]

Right, well idk much about pc's so I'll have to take a look

[worn basin]

So if it doesn't work, then what?

[green breach]

Then there's a deeper underlying issue which might be hardware related, which is incredibly difficult to troubleshoot over the internet like this

[worn basin]

That's fair, well hopefully the command itself should workl

work*

[worn basin]

Also, how would I really know if it works? sorry I'm asking so many questions

[green breach]

The screen should turn back on 😄

[worn basin]

Well no the command turned my monitors off twice, then it came back onm

but it only happens after a certain time while grinding on bdo

[green breach]

Yeah

As I said, the command re-boots your graphics drivers

Your PC also turns off and back on when you re-boot it

It's the same principle

The reason I gave you the command is because my suspicion is that your graphics card drivers are crashing while playing, and re-booting the drivers would turn the monitors back on if that is the case

So test it when you actually get the black screens

[worn basin]

So I do it when my monitors turn off?

[green breach]

Yes

It's too see if they don't really turn off, but they lose signal instead

You use it when you encounter the problem you originally described

[worn basin]

ok cool, and if it works, than it's a psu to gpu connection problem? psu is just the fans right?

[scenic tulip]

my pc is a potato, and i've been crashing a lot recently too (not due to BDO, just in general). feels so bad when crystals break because of this, i sympathise with u 100% and hope your problem is fixed since u're not potato like me.