#Returning player
12 messages · Page 1 of 1 (latest)
How old is the char and when was the last time you played?
character is probably from 2019/2020 and last time i logged in game was early january 2024
Yah. So its probably because the character is so old that the game doesn't register you completing the quests most likely, since all but Mediah main quest has been revamped in between.
so if i contact support they should mail me the item or?
That's an option, but if you want it faster, just make a new season char, get reacquinted with the game and run through the "old" main quest with a new season char.
yeah thats what i been doing, i created a new season character yesterday rushed to 61, clearing the winter questline and still nothing so i assume i either need to do absolute all the required quests or actual rip
i will write a ticket and see if they can help me with this then 👍
You may also need to complete the old version of the story
Yah. That should do the trick if its bugged otherwise.
Before you can do the new version
damn, redoing absolute everything is a lot of time, i will see