Steam account locked | Black Desert NA/EU PC | Page 1

outer cape Sep 17, 2024, 4:22 AM

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If you can’t login into your Steam account, you should contact Steam’s Customer Service instead

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The staff here can only help you with the game’s issues

short cloud Sep 17, 2024, 4:23 AM

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send in ticket to bdo, and while waiting keep trying couple of hour

outer cape Sep 17, 2024, 4:23 AM

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short cloud send in ticket to bdo, and while waiting keep trying couple of hour

Seems like a problem related to Steam and not BDO

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He can’t login into his Steam account, not BDO

vital monolith Sep 17, 2024, 4:23 AM

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i've been in contact with pearl abyss since may, so i'm not sure

short cloud Sep 17, 2024, 4:23 AM

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wait if its steam related why here xD

outer cape Sep 17, 2024, 4:24 AM

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short cloud wait if its steam related why here xD

That’s why I told him

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To contact Steam instead

vital monolith Sep 17, 2024, 4:24 AM

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i have access to steam just not bdo

short cloud Sep 17, 2024, 4:24 AM

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^

outer cape Sep 17, 2024, 4:24 AM

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vital monolith i have access to steam just not bdo

Then you should have worded it better 💀

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Your sentences made it look like you couldn’t login into ur steam account

vital monolith Sep 17, 2024, 4:25 AM

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i changed it now, mb

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but getting back to the problem at hand, when load bdo on steam my account says it needs to be unlock via verification email

short cloud Sep 17, 2024, 4:26 AM

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already answered u with that

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no one here can help u with that, u just have to wait

vital monolith Sep 17, 2024, 4:26 AM

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pearl abyss isn't sending anything like i said so oh well

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been since may

short cloud Sep 17, 2024, 4:27 AM

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what u mean?

vital monolith Sep 17, 2024, 4:28 AM

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my original ticket sent was may 28

short cloud Sep 17, 2024, 4:28 AM

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no. what u mean "pearl abyss isn't sending anything like i said so oh well"

vital monolith Sep 17, 2024, 4:29 AM

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not much i can do if they're not replying so oh well

short cloud Sep 17, 2024, 4:29 AM

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close the ticket and retry

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are u be able to login to web fine?

vital monolith Sep 17, 2024, 4:31 AM

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i'm logging into another account to send the ticket bc my other account is locked and its waiting for the code to unlock it

short cloud Sep 17, 2024, 4:31 AM

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same thing happens on the web i guess?

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and dont create another account for it

vital monolith Sep 17, 2024, 4:31 AM

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guess i gotta close and resend

short cloud Sep 17, 2024, 4:31 AM

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just send as guest

vital monolith Sep 17, 2024, 4:32 AM

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i know for sure the account is active since i converted it, but lemme see ill send another ticket

cyan snow Sep 17, 2024, 6:07 AM

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vital monolith but getting back to the problem at hand, when load bdo on steam my account says ...

Does your steam BDO have word retired in it?

When was last time you played?

If it was before 2021 march, then did you do account transfer?
It sounds like you have missed account transfer

short cloud Sep 17, 2024, 10:22 AM

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they are stuck at sending out verification thing

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many people had same issue and I had same issue before

#Steam account locked