#My BDO launcher won't open

42 messages · Page 1 of 1 (latest)

sour snow
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my bdo launcher will open the ghost image and then closed and also closed from task manager i can't open it for 7 days maybe after last update can anyone help me 😭

shut osprey
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Hi there the first step would be a complete reinstall. Did you do that already?

sour snow
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nah act I didn't yet I am trying to find any other solution

shut osprey
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Please go to your install location, and check the anticheat folder

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see if there are files in there

sour snow
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4 folder

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nothing in this 4 folder

shut osprey
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@dense tapir since youre online, can you check if there is supposed to be files in that folder? Im at work and cant check

sour snow
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no

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nothing in this folder

shut osprey
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wait thats EAC

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my bad

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the anti cheat is Xigncode

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you can fully delete the EAC folder

sour snow
sour snow
sour snow
shut osprey
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no, thats Xigncode

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are there files in these folders?

dense tapir
shut osprey
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it will be the same files for the anticheat

dense tapir
sour snow
shut osprey
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ok seems fine thne

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Then you can try to just repair files in the launcher

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while doing that, use Display Drive Uninstaller to reinstall your graphics drivers

shut osprey
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Ah wait, the launcher doesnt load right

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then that doesnt work

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Just do the graphic driver thing

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and check with your Firewall that you have added both the launcher, the game and the xigncode executable to the whitelist

sour snow
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so i need to reinstall my graphaic card

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roger

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and ty for ur help

sour snow
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ah still didn't work

shut osprey
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then im afraid a areinstall is going to be your best shot

sour snow
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67 giga oh

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anyway ty for ur help