The game crashes | Black Desert NA/EU PC | Page 1

graceful stone Aug 1, 2023, 2:18 PM

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delete cache, scan files in launcher

novel flintBOT Aug 1, 2023, 2:18 PM

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__**How to Clear the Cache**__

Navigate to the following 3 folders.
Delete the contents within each folder.

Documents\Black Desert\UserCache
AppData\Local\BlackDesertOnline\GPUCache
Black Desert Online\Cache

Important: Deleting your cache will reset some game settings such as UI customizations.

Note:

To access the AppData\Local\ folder, press the Windows Key+R and type in: %localappdata%
Not all listed folders may exist, delete any existing ones and skip those that are not present on your system.

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__**Repair Corrupt / Missing Files**__

Steam & Web: Sometimes files can become damaged, corrupted, or are missing. In this case, use the in-built function in the game's launcher to repair it. To do this simply:

Open the launcher & Log In
Click on Scan Files button in the bottom of the launcher.

Steam Only
Steam also has a method unique to steam known as 'Verify Integrity', which can be accessed by:

Opening your Steam library
Navigate to the Black Desert Online game
Right click on the game icon, and navigate to the Properties section
A new window will open, on the left click 'Local Files' and then click 'Verify Integrity of game files'
Steam will then check for corrupt or missing files (make take some time)

stark cove Aug 1, 2023, 2:19 PM

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graceful stone delete cache, scan files in launcher

i did but it didn't work pepe_cry

graceful stone Aug 1, 2023, 2:19 PM

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did you delete all the cache locations i showed here?

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Please dont post your name here

stark cove Aug 1, 2023, 2:38 PM

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graceful stone Please dont post your name here

excuse me, can i show you something?

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i have two characters, when i enter it,i have no problem

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but when i enter character season, the game crashes

graceful stone Aug 1, 2023, 2:40 PM

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6987_monkaHmm

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Can you please paste the cache locations you found, but replace the name with [Name]?

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That way i can see if you deleted the correct ones

stark cove Aug 1, 2023, 2:42 PM

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C:\Users\name\Documents\Black Desert

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C:\Windows.old\Users\name\AppData\Local\Steam.Offline.v2.10.91.91.2019.10.02\Steam\appcache

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my system:
1650 4g
12 g ram
i7 8565u
ssd m2

graceful stone Aug 1, 2023, 2:45 PM

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Ok then please go to your BDO installation (Programs\steam\steamapps\Black Desert Online) and look for the cache folder there

stark cove Aug 1, 2023, 2:46 PM

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Yes, there is a cache file

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should i delete it?

graceful stone Aug 1, 2023, 2:48 PM

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yes please

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then do the scan files in the launcher

stark cove Aug 1, 2023, 2:49 PM

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in launcher or steam?

graceful stone Aug 1, 2023, 2:49 PM

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Im launcher

stark cove Aug 1, 2023, 2:49 PM

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i hope it doesn't matter

graceful stone Aug 1, 2023, 2:50 PM

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launcher is the better option

#The game crashes