#500 server error

1 messages · Page 1 of 1 (latest)

desert spade
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Hello how do I fix this?, I've repeatedly installed it like this all the time.

manic elm
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We do not provide support if you install CtrlPanel using third-party scripts. If you need help, contact the author of the script

desert spade
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I've also tried using it from the documentation but the error like this keeps

manic elm
wet bisonBOT
desert spade
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sorry my English bad

manic elm
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Have you completed the web installation?

desert spade
wet bisonBOT
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Can you please fetch the error logs, so we can assist you better regarding this error.
tail -n 100 /var/www/controlpanel/storage/logs/laravel.log | nc pteropaste.com 99

desert spade
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wait

manic elm
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You have not finished the installation, please read all the documentation carefully from start to finish.

desert spade
manic elm
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But I see that you haven't finished the installation, or are my eyes deceiving me?

desert spade
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But in the error logs is the Forge database, what does Forge mean?

manic elm
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Error Access denied for user 'forge'@'localhost' means that you have not finished the installation

desert spade
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where is that?

manic elm
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Let me ask you again, have you finished the web installation?

desert spade
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yes

manic elm
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You have set the name of your application, specified the data for connecting to the database, configured API keys?

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Based on the error in your logs, I can tell that you didn't do this, and therefore didn't complete the web installation.

desert spade
manic elm
desert spade
manic elm
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Nope, in web installation

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You told me twice that you completed the web installation, and yet you don’t remember where you specified the API keys?

desert spade
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But in the documentation there is no explanation of apikey, on installion

manic elm
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Again, if you completed the web installation, then you should have specified API keys of your Pterodactyl

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Because this is one of the parts of web installation

desert spade
manic elm
desert spade
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Ah, which part? Just explain the position I don't understand sorry

manic elm
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Read our documentation to the end, and you will understand what you missed. There is a point that clearly says to do a web installation

wet bisonBOT
desert spade
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ah I found it, sorry to disturb you