#500 server error
1 messages · Page 1 of 1 (latest)
We do not provide support if you install CtrlPanel using third-party scripts. If you need help, contact the author of the script
I've also tried using it from the documentation but the error like this keeps
Are you sure you have followed all the steps described in the documentation?
Our installation guide can be found at: https://CtrlPanel.gg
ControlPanel's Dashboard is a free and open-source management panel for pterodactyl with credit based billing and lots of customization.
yeah, But this is how it goes on
sorry my English bad
Have you completed the web installation?
yes
Can you please fetch the error logs, so we can assist you better regarding this error.
tail -n 100 /var/www/controlpanel/storage/logs/laravel.log | nc pteropaste.com 99
You have not finished the installation, please read all the documentation carefully from start to finish.
I've read everything carefully, keep it like this
But I see that you haven't finished the installation, or are my eyes deceiving me?
idk
But in the error logs is the Forge database, what does Forge mean?
Error Access denied for user 'forge'@'localhost' means that you have not finished the installation
where is that?
Let me ask you again, have you finished the web installation?
yes
You have set the name of your application, specified the data for connecting to the database, configured API keys?
Based on the error in your logs, I can tell that you didn't do this, and therefore didn't complete the web installation.
Which part of the apikey configuration?
The one where you specify API keys and address of your Pterodactyl
on nginx config?
Nope, in web installation
You told me twice that you completed the web installation, and yet you don’t remember where you specified the API keys?
But in the documentation there is no explanation of apikey, on installion
Yes, since you haven't reached the part where you need to do this, therefore you haven't done everything that is required of you in the documentation
Again, if you completed the web installation, then you should have specified API keys of your Pterodactyl
Because this is one of the parts of web installation
oh, which is in. env isn't it?
No, .env isn't a web installation
Ah, which part? Just explain the position I don't understand sorry
Read our documentation to the end, and you will understand what you missed. There is a point that clearly says to do a web installation
Our installation guide can be found at: https://CtrlPanel.gg
ControlPanel's Dashboard is a free and open-source management panel for pterodactyl with credit based billing and lots of customization.
ah I found it, sorry to disturb you