smtp error | CtrlPanel.gg | Page 1

jovial comet Jun 5, 2024, 9:26 AM

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i need help i have smtp errors so i can't send emails

here is my log:

https://pteropaste.com/vu5k/

west wraith Jun 5, 2024, 9:47 AM

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jovial comet i need help i have smtp errors so i can't send emails here is my log: https://...

your error only indicate a problem whit the racapcha not the mails

jovial comet Jun 5, 2024, 9:51 AM

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yeah but i didnt receive any email

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west wraith Jun 5, 2024, 9:52 AM

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jovial comet yeah but i didnt receive any email

it can be because of a lot of things, wrong mail config, bad firewall

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check your recaptcha first

torn cliffBOT Jun 5, 2024, 10:13 AM

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It looks like you are missing some important files in /vendor.
Please run composer install --no-dev --optimize-autoloader

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Please check if the password reset email sends.
If it does, check your queue workers - https://CtrlPanel.gg/docs/Installation/getting-started#queue-listeners
If it still doesnt work, check your php version is 8.1 - php -v
Make sure to clear the config cache and to restart the queue workers when making changes to the email details.

php artisan queue:restart```

Getting started | Ctrlpanel.gg

It is recommended that you have some sort of Linux and MariaDB experience before installing this.

bold crypt Jun 5, 2024, 10:14 AM

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west wraith check your recaptcha first

Error Class "recaptcha" does not exist fixing by composer update

west wraith Jun 5, 2024, 10:16 AM

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bold crypt Error Class \"recaptcha\" does not exist fixing by composer update

okay ;p

bold crypt Jun 5, 2024, 10:17 AM

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west wraith okay ;p

This is a very strange bug that is floating, so no one has figured out what the problem is

jovial comet Jun 5, 2024, 10:42 AM

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hmmm not working

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so how i fix the recaptcha problem?

torn cliffBOT Jun 5, 2024, 10:42 AM

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jovial comet so how i fix the recaptcha problem?

Please go to: https://www.google.com/recaptcha/admin/create and create your own reCAPTCHA v2!

Sign in - Google Accounts

jovial comet Jun 5, 2024, 10:43 AM

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i have create it

bold crypt Jun 5, 2024, 10:43 AM

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Have you run composer command

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?

jovial comet Jun 5, 2024, 10:43 AM

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wich one

bold crypt Jun 5, 2024, 10:43 AM

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torn cliff It looks like you are missing some important files in /vendor. Please run `com...

.

jovial comet Jun 5, 2024, 10:44 AM

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yeah wait i will show you

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📎 message.txt 📎 message.txt

bold crypt Jun 5, 2024, 10:44 AM

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Send screenshot please

jovial comet Jun 5, 2024, 10:45 AM

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bold crypt Jun 5, 2024, 10:45 AM

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Hm, ok

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Is the error still there?

jovial comet Jun 5, 2024, 10:47 AM

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new error

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https://pteropaste.com/xec6/

torn cliffBOT Jun 5, 2024, 10:47 AM

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jovial comet https://pteropaste.com/xec6/

Your panel does not have the right permissions, try giving it some :)
sudo chmod -R 755 /var/www/controlpanel
and
sudo chown -R www-data:www-data /var/www/controlpanel

If you're using the installer, make sure to go back to the beginning and start the installer from step 1

jovial comet Jun 5, 2024, 10:49 AM

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need to restart server after it?

bold crypt Jun 5, 2024, 10:49 AM

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Nope

jovial comet Jun 5, 2024, 10:49 AM

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https://pteropaste.com/0tef/

torn cliffBOT Jun 5, 2024, 10:49 AM

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jovial comet https://pteropaste.com/0tef/

Your panel does not have the right permissions, try giving it some :)
sudo chmod -R 755 /var/www/controlpanel
and
sudo chown -R www-data:www-data /var/www/controlpanel

If you're using the installer, make sure to go back to the beginning and start the installer from step 1

jovial comet Jun 5, 2024, 10:49 AM

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same error

bold crypt Jun 5, 2024, 10:49 AM

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Please, follow support rules

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Don't say just error ,we need more information

jovial comet Jun 5, 2024, 10:53 AM

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i did not receive any email from the smtp

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is the any other email service i can use

torn cliffBOT Jun 5, 2024, 10:53 AM

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Please check if the password reset email sends.
If it does, check your queue workers - https://CtrlPanel.gg/docs/Installation/getting-started#queue-listeners
If it still doesnt work, check your php version is 8.1 - php -v
Make sure to clear the config cache and to restart the queue workers when making changes to the email details.

php artisan queue:restart```

Getting started | Ctrlpanel.gg

It is recommended that you have some sort of Linux and MariaDB experience before installing this.

jovial comet Jun 5, 2024, 10:58 AM

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I have checked everything

bold crypt Jun 5, 2024, 10:58 AM

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And

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Does password reset emails send?

jovial comet Jun 5, 2024, 10:59 AM

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Nope

bold crypt Jun 5, 2024, 10:59 AM

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Send logs

jovial comet Jun 5, 2024, 11:02 AM

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with this command:
tail -n 100 /var/www/controlpanel/storage/logs/laravel.log | nc pteropaste.com 99

bold crypt Jun 5, 2024, 11:02 AM

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Yes

jovial comet Jun 5, 2024, 11:02 AM

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https://pteropaste.com/muub/

torn cliffBOT Jun 5, 2024, 11:03 AM

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Your panel does not have the right permissions, try giving it some :)
sudo chmod -R 755 /var/www/controlpanel
and
sudo chown -R www-data:www-data /var/www/controlpanel

If you're using the installer, make sure to go back to the beginning and start the installer from step 1

bold crypt Jun 5, 2024, 11:03 AM

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Try this first

jovial comet Jun 5, 2024, 11:05 AM

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so commands i have input it

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now i will test password reset

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no email received

bold crypt Jun 5, 2024, 11:07 AM

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Ok, can you please send fresh logs?

jovial comet Jun 5, 2024, 11:07 AM

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wait

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i see a thing

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in my .env is this:

bold crypt Jun 5, 2024, 11:08 AM

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smtp is configured in the settings

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Not in .env

jovial comet Jun 5, 2024, 11:10 AM

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https://pteropaste.com/j8p5/

torn cliffBOT Jun 5, 2024, 11:10 AM

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jovial comet https://pteropaste.com/j8p5/

Your panel does not have the right permissions, try giving it some :)
sudo chmod -R 755 /var/www/controlpanel
and
sudo chown -R www-data:www-data /var/www/controlpanel

If you're using the installer, make sure to go back to the beginning and start the installer from step 1

jovial comet Jun 5, 2024, 11:56 AM

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Any idea?

west wraith Jun 5, 2024, 11:58 AM

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bold crypt smtp is configured in the settings

yes but it should update the .env no ?

jovial comet Jun 5, 2024, 12:03 PM

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i have updated it

bold crypt Jun 5, 2024, 12:32 PM

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west wraith yes but it should update the .env no ?

Nope

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SMTP doesn't work using .env

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All settings stored in the db

west wraith Jun 5, 2024, 12:34 PM

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bold crypt SMTP doesn't work using .env

meh so why is it here

bold crypt Jun 5, 2024, 12:36 PM

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¯_(ツ)_/¯

bold crypt Jun 5, 2024, 12:37 PM

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jovial comet Any idea?

When you send a password reset email, is there some kind of error or not?

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Since I don't see any mail related errors in the logs

jovial comet Jun 5, 2024, 12:57 PM

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I Testes now with another Email

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That Works

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So my smtp Server is Maybe blocked with Vitamin

#smtp error