api error | CtrlPanel.gg | Page 1

golden riverBOT May 25, 2024, 1:22 PM

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How to get support?

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What have you tried already?
Where the error has happened?
Provide logs!

Dont's (will get you muted):

Post some image or text without context.
Post a command you ran without the output,
Post just the output.
Reply with "i already did that" (See: How to get Support)
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Get Logs:
Laravel / CP.GG: tail -n 100 /var/www/controlpanel/storage/logs/laravel.log | nc pteropaste.com 99
Installer: tail -n 100 /var/www/controlpanel/public/install/logs/installer.log | nc pteropaste.com 99
(NGINX: Are usually in /var/log/nginx/ and got the (sub)domain in the name. There are error and access logs)

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Can you please fetch the error logs, so we can assist you better regarding this error.
tail -n 100 /var/www/controlpanel/public/install/logs/installer.log | nc pteropaste.com 99

fringe hatch May 25, 2024, 1:22 PM

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https://pteropaste.com/fx96

golden riverBOT May 25, 2024, 1:22 PM

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fringe hatch https://pteropaste.com/fx96

Your panel does not have the right permissions, try giving it some :)
sudo chmod -R 755 /var/www/controlpanel
and
sudo chown -R www-data:www-data /var/www/controlpanel

If you're using the installer, make sure to go back to the beginning and start the installer from step 1

bleak rover May 25, 2024, 1:22 PM

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And, do you use Cloudflare?

fringe hatch May 25, 2024, 1:22 PM

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bleak rover And, do you use Cloudflare?

yes

bleak rover May 25, 2024, 1:23 PM

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golden river Your panel does not have the right permissions, try giving it some :) `sudo ch...

Do this, and setup exceptions for webserver ip

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Security - WAF - Create Rule

fringe hatch May 25, 2024, 1:26 PM

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golden river Your panel does not have the right permissions, try giving it some :) `sudo ch...

https://pteropaste.com/kl57

bleak rover May 25, 2024, 1:27 PM

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fringe hatch https://pteropaste.com/kl57

I would recommend rerun installer from step 1

golden riverBOT May 25, 2024, 2:29 PM

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Can you please fetch the error logs, so we can assist you better regarding this error.
tail -n 100 /var/www/controlpanel/public/install/logs/installer.log | nc pteropaste.com 99

bleak rover May 25, 2024, 2:31 PM

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Install all php dependencies

fringe hatch May 25, 2024, 2:34 PM

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bleak rover Install all php dependencies

nothing

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dont work

golden riverBOT May 25, 2024, 2:36 PM

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Please update your PHP version to our current supported one.
Please run all composer commands with the supported PHP version.
Make sure you restarted your web server!

If you need help on how to run composer with a different PHP version read into:
https://stackoverflow.com/questions/32750250/tell-composer-to-use-different-php-version

fringe hatch May 25, 2024, 2:48 PM

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https://pteropaste.com/xkje

bleak rover May 25, 2024, 2:48 PM

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fringe hatch https://pteropaste.com/xkje

https://ctrlpanel.gg/docs/Installation/getting-started#example-dependency-installation

Getting started | Ctrlpanel.gg

It is recommended that you have some sort of Linux and MariaDB experience before installing this.

fringe hatch May 25, 2024, 3:06 PM

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dont work

golden riverBOT May 25, 2024, 5:00 PM

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Can you please fetch the error logs, so we can assist you better regarding this error.
tail -n 100 /var/www/controlpanel/public/install/logs/installer.log | nc pteropaste.com 99

fringe hatch May 25, 2024, 5:00 PM

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golden river Can you please fetch the error logs, so we can assist you better regarding this ...

https://pteropaste.com/325e

brave jolt May 25, 2024, 9:44 PM

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when you say "dont work" what is that supposed to mean? where are you stuck after reinstalling the panel with all the requirements?

fringe hatch May 25, 2024, 11:36 PM

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brave jolt when you say "dont work" what is that supposed to mean? where are you stuck afte...