#Form.php Error Code 500
1 messages · Page 1 of 1 (latest)
[2024-03-19 14:59:02] production.ERROR: SQLSTATE[HY000] [1045] Access denied for user 'controlpaneluser'@'localhost' (using password: YES) {"exception":"[object] (PDOException(code: 1045): SQLSTATE[HY000] [1045] Access denied for user 'controlpaneluser'@'localhost' (using password: YES) at /var/www/controlpanel/vendor/laravel/framework/src/Illuminate/Database/Connectors/Connector.php:70)
[stacktrace]
Your database is refusing the dashboard's attempts to connect to it. This can be for a number of different reasons so I'll let a human double check, but here are some ideas.
- Is your MySQL instance running?
systemctl status mysql - Is the user you're trying to connect with authorized to access the given database from this IP address?
- Did you correctly give that user permission to even access that database?
- Do you have a Firewall that is blocking connections?
- Is your MySQL instance bound to
127.0.0.1orlocalhostand you're trying to connect from outside the server? - Does the user have
GRANTpermissions if you're trying to use them to create a new database for a server? - Have special characters in your password? Make sure
DB_PASSWORDin your.envfile is enclosed in double quotes
Here is some additional documentation to help you out: https://CtrlPanel.gg/docs/Installation/getting-started#database-setup
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credits to pterodactyl team for making this good message
It is recommended that you have some sort of Linux and MariaDB experience before installing this.
the file is there but the contents are empty
than you are either at the wrong place or you missed a step