#Form.php Error Code 500

1 messages · Page 1 of 1 (latest)

empty yarrowBOT
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Can you please fetch the error logs, so we can assist you better regarding this error.
tail -n 100 /var/www/controlpanel/storage/logs/laravel.log | nc pteropaste.com 99

tight kindle
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why?

solid yew
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#💬┃general message

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current problem with the newest version of mysql

tight kindle
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done

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thanks

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but this one

solid yew
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[2024-03-19 14:59:02] production.ERROR: SQLSTATE[HY000] [1045] Access denied for user 'controlpaneluser'@'localhost' (using password: YES) {"exception":"[object] (PDOException(code: 1045): SQLSTATE[HY000] [1045] Access denied for user 'controlpaneluser'@'localhost' (using password: YES) at /var/www/controlpanel/vendor/laravel/framework/src/Illuminate/Database/Connectors/Connector.php:70)
[stacktrace]

empty yarrowBOT
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Your database is refusing the dashboard's attempts to connect to it. This can be for a number of different reasons so I'll let a human double check, but here are some ideas.

  1. Is your MySQL instance running? systemctl status mysql
  2. Is the user you're trying to connect with authorized to access the given database from this IP address?
  3. Did you correctly give that user permission to even access that database?
  4. Do you have a Firewall that is blocking connections?
  5. Is your MySQL instance bound to 127.0.0.1 or localhost and you're trying to connect from outside the server?
  6. Does the user have GRANT permissions if you're trying to use them to create a new database for a server?
  7. Have special characters in your password? Make sure DB_PASSWORD in your .env file is enclosed in double quotes

Here is some additional documentation to help you out: https://CtrlPanel.gg/docs/Installation/getting-started#database-setup

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credits to pterodactyl team for making this good message

It is recommended that you have some sort of Linux and MariaDB experience before installing this.

tight kindle
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how to get .env?

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where .env file

solid yew
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In the root project

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It's a hidden file you can see just nano it

tight kindle
solid yew
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than you are either at the wrong place or you missed a step