SERVER ERROR | CtrlPanel.gg | Page 1

spice quartz Dec 24, 2023, 12:53 PM

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Hi, a few days ago I changed the link of my pterodactyl and ctrl panel, only now when I change something for example a user's credits it gives me "SERVER ERROR" and the changes in the settings are not applied, can you help me?

brave abyss Dec 24, 2023, 12:54 PM

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Have you changed the APP_URL in the .env file?

spice quartz Dec 24, 2023, 12:56 PM

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brave abyss Have you changed the APP_URL in the .env file?

let me check

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what is the directory?

brave abyss Dec 24, 2023, 12:57 PM

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.env located in the cpgg directory (default: /var/www/controlpanel/)

spice quartz Dec 24, 2023, 12:59 PM

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brave abyss .env located in the cpgg directory (default: /var/www/controlpanel/)

ok is still the old url

spice quartz Dec 24, 2023, 1:00 PM

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brave abyss .env located in the cpgg directory (default: /var/www/controlpanel/)

i put the new but still gives error

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brave abyss Dec 24, 2023, 1:08 PM

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Send logs

stone iceBOT Dec 24, 2023, 1:08 PM

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brave abyss Send logs

Can you please fetch the error logs, so we can assist you better regarding this error. tail -n 100 /var/www/controlpanel/storage/logs/laravel.log | nc pteropaste.com 99

spice quartz Dec 24, 2023, 1:09 PM

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brave abyss Send logs

https://pteropaste.com/y5w7tl2kdnff

brave abyss Dec 24, 2023, 1:11 PM

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[2023-12-24 13:08:59] production.ERROR: No permission on pterodactyl, check pterodactyl token and permissions - Failed to get user from pterodactyl -  {"userId":1,"exception":"[object] (Exception(code: 403): No permission on pterodactyl, check pterodactyl token and permissions - Failed to get user from pterodactyl -  at /var/www/controlpanel/app/Classes/Pterodactyl.php:51)
[stacktrace]```

1. Check pterodactyl API keys permissions
2. If u use Cloudflare, setup exceptions

spice quartz Dec 24, 2023, 1:12 PM

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brave abyss ``` [2023-12-24 13:08:59] production.ERROR: No permission on pterodactyl, check ...

yeah

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i have cloudflare, but what are Cloudflare exceptions?

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how i can setup exceptions?

brave abyss Dec 24, 2023, 1:13 PM

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spice quartz i have cloudflare, but what are Cloudflare exceptions?

WAF rules, you must make sure that CPGG requests to Pterodactyl do not get checked as bots