When trying to edit any user I get error 500

[crystal vector]

Here are the logs: https://pteropaste.com/uiy6xxb7fuw0/ . I use CloudFlare to protect from DDoS attacks.

[toxic socket]

2023-11-17 00:31:01] production.ERROR: No permission on pterodactyl, check pterodactyl token and permissions - Failed to get user from pterodactyl - {"userId":1,"exception":"[object] (Exception(code: 403): No permission on pterodactyl, check pterodactyl token and permissions - Failed to get user from pterodactyl

[crystal vector]

Ello

:/

[toxic socket]

Check that the api key has read and write permissions

[crystal vector]

I did

It does

[toxic socket]

Double check again

[crystal vector]

Done

Still same error

[stiff zealot]

I am a bot, you dumb fuck.
https://tenor.com/view/robot-bot-i-am-robot-humanoid-servant-gif-7921953

[crystal vector]

Bruh

2023-11-17 0001] production.ERROR: No permission on pterodactyl, check pterodactyl token and permissions - Failed to get user from pterodactyl - {"userId":1,"exception":"[object] (Exception(code: 403): No permission on pterodactyl, check pterodactyl token and permissions - Failed to get user from pterodactyl

[stiff zealot]

403! the verify email expires within 2 hours of being sent. If you click on confirm after this time, a 403 error will be shown. the easiest way is to request a new verification email and try again:)
Make sure your APP_URL is set correctly (remember to check HTTP or HTTPS). It uses your APP_URL to verify the signature. If your APP_URL is incorrect, then this error will always be shown!

[crystal vector]

So, @toxic socket how to fix it?

[stiff zealot]

:warning: Do not ping staff members for support! :warning:
A staff member will try to help you as soon as possible but be patient!

[toxic socket]

Are you specifying the url of the pterodactyl panel without / at the end?

[crystal vector]

What

[toxic socket]

In the cpgg settings where you have the url of the pterodactyl panel specified, do you have a slash at the end of URL?

[crystal vector]

I don't think so

Do I need it?

[toxic socket]

No

[crystal vector]

K

So, what do I do to fix this?

@toxic socket You here?

[stiff zealot]

:warning: Do not ping staff members for support! :warning:
A staff member will try to help you as soon as possible but be patient!

[toxic socket]

If you mention me so that I answer "faster", then no.

[crystal vector]

Ok, then what do I do

I'm tired and I wanna solve this issue faster

[toxic socket]

Are you using default pterodactyl, or modified?

[crystal vector]

default

[toxic socket]

Does the account on which you create the client api key have administrator rights?

[crystal vector]

Yes

[toxic socket]

OK, just to rule it out: Create a new application api key by selecting all the necessary permissions, and send a screenshot here before you click the button to generate a new key

[crystal vector]

K

[toxic socket]

Good. Do you have exceptions configured for your cpgg hosting server, in the Cloudflare rules?

[crystal vector]

What

Like in the WAF?

[toxic socket]

Yes

[crystal vector]

No

OH

It got blocked

I whitelisted it

Now what?

[toxic socket]

In this case, cpgg requests may be blocked as unwanted, and this may lead to problems

[toxic socket]

Have you set up an exception?

[crystal vector]

Yes

I think it works now

[toxic socket]

Has the problem been solved?

[crystal vector]

Nvm

When editing a user still get this error

[stiff zealot]

Can you please fetch the error logs, so we can assist you better regarding this error.
tail -n 100 /var/www/controlpanel/storage/logs/laravel.log | nc pteropaste.com 99

[crystal vector]

https://pteropaste.com/xqb2on0vib6f/

[2023-11-17 00:59:15] production.ERROR: No pterodactyl token set - Failed to get user from pterodactyl - {"userId":1,"exception":"[object] (Exception(code: 401): No pterodactyl token set - Failed to get user from pterodactyl - at /var/www/controlpanel/app/Classes/Pterodactyl.php:55)
[stacktrace]

Ok

I fixed it, I didn't change the token

Ty

[toxic socket]

You're welcome. Have a good use of cpgg.

[crystal vector]

I got a question

How do credits work on Cpgg?

[stiff zealot]

The CtrlPanel uses a credit-based system.
credits are charged hourly based on the monthly price (price / 30 / 24)
This means that the price of your products won’t be charged right away when the user creates a server, but instead, the credits are reduced hourly—giving the user the option to cancel and create servers freely anytime.
When the user runs out of credits, his server will automatically be suspended.

[crystal vector]

Oh