Can you please fetch the error logs, so we can assist you better regarding this error.
tail -n 100 /var/www/controlpanel/storage/logs/laravel.log | nc pteropaste.com 99
#ERROR
late hollowBOT
How to get support?
- Search for similar posts first!
- What have you tried already?
- Where the error has happened?
- Provide logs!
Dont's (will get you muted):
- Post some image or text without context.
- Post a command you ran without the output,
- Post just the output.
- Reply with "i already did that" (See: How to get Support)
- Post every word as a new message.
- Ping Staff.
- Post the same message in multiple channels.
Get Logs:
Laravel / CP.GG: tail -n 100 /var/www/controlpanel/storage/logs/laravel.log | nc pteropaste.com 99
Installer: tail -n 100 /var/www/controlpanel/public/install/logs/installer.log | nc pteropaste.com 99
(NGINX: Are usually in /var/log/nginx/ and got the (sub)domain in the name. There are error and access logs)
eager badge
flint bear
we are humans. please talk with us preferable in full sentences. otherwise i will see this as a disrespectful behaviour which iwll result in a mute for you :)
terse cosmos
Most likely you haven't finished the web installer stage
eager badge
sorry. I found the error and i can fix. Thanks the support. :/
In the pterodactyl discord support they can help if i send some images or some error codes. here why not?
flint bear
sorry. I found the error and i can fix. Thanks the support. :/
In the pterodacty...
because we are not the pterodactyl support and i prefer if a user actually describes the problem for me to be able to help him
please explain what you have done when you ran into this error
eager badge
I do all command. And i do last commands i have this error
late hollowBOT
Our installation guide can be found at: https://CtrlPanel.gg
flint bear
did you run the webinstaller as mrweez already mentioned?
eager badge
Yes. i do from here
terse cosmos
Carefully read each stage, and follow all the necessary steps
eager badge
did you run the webinstaller as mrweez already mentioned?
yes
late hollowBOT
Can you please fetch the error logs, so we can assist you better regarding this error.
tail -n 100 /var/www/controlpanel/public/install/logs/installer.log | nc pteropaste.com 99
eager badge
I install now again. and try install again
yes. i found
i cant go to mydomain.com/install
terse cosmos
terse cosmos
Most likely you haven't finished the web installer stage
Also me, 9 minutes ago
flint bear
yuo
terse cosmos
No, this is necessary for the correct operation of the panel
flint bear
if i not write another url i can go to web with ip?
ip wont work
eager badge
ip wont work
oh