#500 server error

1 messages · Page 1 of 1 (latest)

slow flax
wise crescentBOT
untold vortex
slow flax
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I did read and wright for all

wise crescentBOT
# slow flax

To create a new admin user run php artisan make:user in the CtrlPanel directory (Default: /var/www/controlpanel)

slow flax
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Doing

SELECT `key`, description, value FROM controlpanel.settings;

It has the correct key with all perms

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so IDK why

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[2023-07-26 05:12:02] production.ERROR: ErrorException: file_put_contents(/var/www/controlpanel/storage/framework/cache/data/ee/2f/ee2f842aa7bb1f53edf3a2ed2c09a1807ffa6c90): Failed to open stream: Permission denied in /var/www/controlpanel/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:190
Stack trace:```
wise crescentBOT
slow flax
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What is the difference its fixed other than servers page now

steep phoenix
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Try the info buttons

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They will tell you the url to go to

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Then your keys might actually work

slow flax
untold vortex
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it is the application api that is on /admin/api

untold vortex
slow flax
untold vortex
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what is it showing

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and show logs please

slow flax
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/account/api = Pterodactyl Admin-Account API Key
and /admin/api = Pterodactyl API Key

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Ok 1s I will ssh in

untold vortex
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send ss

slow flax
untold vortex
# slow flax

no i mean what does it show when you click on test api button

slow flax
untold vortex
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hmmmmmmm

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is your url correct?

slow flax
untold vortex
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yeah its not loading

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nvm

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it

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it is really slow, not its not even loading properly

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pretty sure your server is getting overloaded

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check the cpu and ram usage

slow flax
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They are fine, We host on seperate VPS

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and panel is loading quick and good for me

untold vortex
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huh now its loading fine

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alright

slow flax
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ok

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so what do I do next

untold vortex
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uhm idk what's wrong

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is your panel behind cloudflare or any other kind of proxy?

slow flax
slow flax
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but ptero and ctrlpanel are on the same VPS and I see nothing in CF logs

untold vortex
untold vortex
slow flax
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OHHH yes its proxyed

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on both ends account and panel

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but IP is whitelisted

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We transfered VPSs

untold vortex
slow flax
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so sorry for your time we still had old IP whitelisted

untold vortex
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lol

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its okay