help

[lapis loom]

can someone explain?

[full cipher]

1. the amount of credits a user receives after a user links there discord account
2. the amount of credits granted if the user verfies there email
3. etc.
4. etc.
5. etc.

[lapis loom]

thank you

my emails arent sending, all details are correct and it worked when i was using jexactyl

(i was using the exact same details)

It makes no sense, the mail from matches, the port is correct, all this same stuff worked when i used jexaxtyl and entered the EXACT SAME details as i have on cpgg

and the smtp server is also correct, it should work

[hollow halo]

Please check if the password reset email sends.
If it does, check your queue workers - https://CtrlPanel.gg/docs/Installation/getting-started#queue-listeners
If it still doesnt work, check your php version is 8.1 - php -v
Make sure to clear the config cache and to restart the queue workers when making changes to the email details.

php artisan queue:restart```

[lapis loom]

that makes no sense? check if it sends, and if it does then check queue works? surely its meant to say if it doesnt

[full cipher]

no it does make sense due to the way the emails are being sent

other emails are send to a queue so they can be processed later. by a queue worker. but the reset password email is sent directly. aka the user is litterly waiting for it to sent before it lets him continue in the form

[lapis loom]

do you have any recommendations for a free smtp server? i think the one im using might suck as well as other issues

[full cipher]

hence if that email does sent. the queue worker is most likely not setup if the other emails are not getting sent

[lapis loom]

ah i get it now

[lapis loom]

the one im using sucks

[full cipher]

we added an example free one in the docs

at the place you configure it. but tbh it useally doesn't matter

pick any of the bigger names

[lapis loom]

im using sendgrid currently

would mailjet be better?

[full cipher]

🤷‍♂️ don't know

a mail server just sends a mail. it either does it. or doesn't do it

xD

not much the other platforms can do better

[lapis loom]

alright should i run the commands before or after changing the details?

[full cipher]

after.

[lapis loom]

okay

[lapis loom]

where should i get a mail from email? should i just use something like zoho?

[full cipher]

wut?

[full cipher]

you can basiclly put what ever in mails

unless you configure your mail server to be real

but i know very litte of email servers and that is also not part of the support here

but the mail from address only needs to be a validate mail. useally ppl put [email protected]

[lapis loom]

do i need to create the email for it?

[full cipher]

no

[lapis loom]

oh ok

[lapis loom]

i changed my nameservers a sec and that happened

uhhh

wait nvm fixed

[hollow halo]

Can you please fetch the error logs, so we can assist you better regarding this error.
tail -n 100 /var/www/controlpanel/storage/logs/laravel.log | nc pteropaste.com 99

[lapis loom]

trying to send email with notify

https://pteropaste.com/c9t8gkxqf3cx

https://pteropaste.com/50o2gs85ofsg

so it cant be anything

avmg you said it can be anything lol

[2023-06-30 14:59:42] production.ERROR: Expected response code "250" but got code "550", with message "550 The from address does not match a verified Sender Identity. Mail cannot be sent until this error is resolved. Visit https://sendgrid.com/docs/for-developers/sending-email/sender-identity/ to see the Sender Identity requirements". {"userId":1,"exception":"[object] (Symfony\Component\Mailer\Exception\TransportException(code: 550): Expected response code "250" but got code "550", with message "550 The from address does not match a verified Sender Identity. Mail cannot be sent until this error is resolved. Visit https://sendgrid.com/docs/for-developers/sending-email/sender-identity/ to see the Sender Identity requirements". at /var/www/controlpanel/vendor/symfony/mailer/Transport/Smtp/SmtpTransport.php:337)
[stacktrace]

[lapis loom]

nvm fixed

but, notify works however the email verification doesnt?

[hollow halo]

Please check if the password reset email sends.
If it does, check your queue workers - https://CtrlPanel.gg/docs/Installation/getting-started#queue-listeners
If it still doesnt work, check your php version is 8.1 - php -v
Make sure to clear the config cache and to restart the queue workers when making changes to the email details.

php artisan queue:restart```

[lapis loom]

verification email doesnt send

?

like the verification emails dont send but the notification ones

do send

[lapis loom]

In summary, the emails when i use the "notify" function send but the emails for verification and password resets dont send

[hexed hatch]

did you try checking in spam and bin folders of the mail client

[lapis loom]

yes

its all correct, it just doesnt send

[hexed hatch]

do you have phpmyadmin or similar for your database?

if yes, check the failed_jobs table

[lapis loom]

uhhhhh doesnt it does mariadb?

[hexed hatch]

otherwise check it using mysql cli

sudo mysql
and then select * from dbname.failed_jobs;

[hexed hatch]

mariadb is a database server software, almost same as mysql, phpmyadmin is the database management tool

[hexed hatch]

huh

wait

wait

did you setup queue worker and cronjob? @lapis loom

[lapis loom]

yes?

both are done

[hexed hatch]

run php artisan queue:work in cpgg's directory

and let it finish

(it will stop after some time, then you can ctrl + c to exit it)

[lapis loom]

it just sent me 15 verify emails fucking hell 💀

that worked, thanks

how do i stop it from going to spam though flame?

[hexed hatch]

idk about that, you'll have to search on google or smth

[lapis loom]

also that worked but it doesnt work?

like, it sent the emails

but i request a new one and it doesnt send it

[hexed hatch]

yeah because you previosly tried doing it over and over again

[lapis loom]

fair enough

[hexed hatch]

yea because its just one time thingy

usually the queue worker does it

[lapis loom]

no like, i made a seperate account and then tested email verification and it wont send 😭

oh

[hexed hatch]

can you try checking the worker, systemctl status ctrlpanel

[hexed hatch]

yes, because, the artisan command runs the worker manually, and as soon as you exit from it, it stops

[lapis loom]

do i need to do systemctl start ctrlpanel

[hexed hatch]

systectl enable --now ctrlpanel

[lapis loom]

done

[hexed hatch]

yea, but i think its disabled, so just enable it and it will start as well

[hexed hatch]

try the email thingy

[lapis loom]

works

[hexed hatch]

if it still doesn't work, run systemctl start ctrlpanel

alright

nice

[lapis loom]

i heard that

spf records and dkim records are responsible for it not going to spam

mailjet sucks, i literally have the dns set up and have let it propogate for like 3 days 💀

[lapis loom]

flame

how do i change between test mode and live mode on stripe?

test mode is enabled on the stripe dashboard

but its not actually using test mode, both details are filled in the payments tab

[hexed hatch]

you need to enable development or debug mode or something from the .env, I don't remember exacctly

[lapis loom]

everytime i want test mode or in general?

[hexed hatch]

whenever you want test mode, the payments are processed in live mode by default

[lapis loom]

alright

[lapis loom]

where

app_env change to development?

i enabled app_debug

do i need to restart anything?

[hexed hatch]

try running php artisan config:clear

[lapis loom]

did nothing

[hexed hatch]

no idea then

ig you have to use live mode

turn off debug mode as well, as its not recommended to keep it on in prod

[lapis loom]

alr

uhhhh

.. its running but uhh..

[lapis loom]

my other wings was working, while setting up the other on a SEPARATE machine both have just gone down...?

[lapis loom]

@hexed hatch

[hollow halo]

:warning: Do not ping staff members for support! :warning:
A staff member will try to help you as soon as possible but be patient!

[lapis loom]

sorry

they just stopped working

[lapis loom]

https://discord.com/channels/122900397965705216/817872891764670514

[lapis loom]

hi, everything is fixed i just have a question. what does the discord token do?

nvm

i tried sending a notification, and this came up in console and no email was sent (queue workers are setup)

[lapis loom]

Allows your bot to log in to the discord api system

[lapis loom]

Check your email settings

[lapis loom]

why doesnt changing my password on the client change it on the ptero panel

[lapis loom]

?

[tired nebula]

Because they don’t sync

Some people might want different passwords for each for security

[velvet shard]

what

[velvet shard]

what

passwords are synced lol

are they not!?

[tired nebula]

They are not

[velvet shard]

im pretty sure i coded that myself

lol

[tired nebula]

Shit coder right here 😂

[velvet shard]

shit memory

lol wtf damn it really isnt

dosent make much sense imo

xD

[tired nebula]

I always assumed it was a feature lol

[graceful goblet]

How would you detect if it's set on ptero, it's just impossible 🙈

[velvet shard]

just overwrite it lol