#admin overview doesnt load

1 messages · Page 1 of 1 (latest)

thin quiver
last ironBOT
thin quiver
last ironBOT
thin quiver
last ironBOT
thin quiver
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bruh

sharp cliff
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[2023-05-27 18:44:43] production.ERROR: Pterodactyl server error - Failed to get list of servers - {"userId":1,"exception":"[object] (Exception(code: 500): Pterodactyl server error - Failed to get list of servers - at /var/www/controlpanel/app/Classes/Pterodactyl.php:59)

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not a cpgg issue :D

thin quiver
sharp cliff
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for some reason your pterodactyl api is returning 500 serve error

last ironBOT
sharp cliff
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probably, im not sure

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man roger is annoying sometimes

thin quiver
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peoples server lists work, and they can make servers and stuff

sharp cliff
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check your pterodactyl logs

last ironBOT
# thin quiver https://pteropaste.com/oldhnnfu4ytu

Your database is refusing the dashboard's attempts to connect to it. This can be for a number of different reasons so I'll let a human double check, but here are some ideas.

  1. Is your MySQL instance running? systemctl status mysql
  2. Is the user you're trying to connect with authorized to access the given database from this IP address?
  3. Did you correctly give that user permission to even access that database?
  4. Do you have a Firewall that is blocking connections?
  5. Is your MySQL instance bound to 127.0.0.1 or localhost and you're trying to connect from outside the server?
  6. Does the user have GRANT permissions if you're trying to use them to create a new database for a server?
  7. Have special characters in your password? Make sure DB_PASSWORD in your .env file is enclosed in double quotes

Here is some additional documentation to help you out: https://CtrlPanel.gg/docs/Installation/getting-started#database-setup

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credits to pterodactyl team for making this good message

It is recommended that you have some sort of Linux and MariaDB experience before installing this.

thin quiver
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just complains about

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smtp

sharp cliff
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[2023-05-27 20:54:17] production.ERROR: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) {"userId":1,"exception":"[object] (Symfony\Component\ErrorHandler\Error\FatalError(code: 0): Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) at /var/www/pterodactyl/vendor/laravel/framework/src/Illuminate/Database/Connection.php:421)
[stacktrace]
#0 {main}
"}