#500 Server Error

1 messages · Page 1 of 1 (latest)

static trellisBOT
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Can you please fetch the error logs, so we can assist you better regarding this error.
tail -n 100 /var/www/controlpanel/storage/logs/laravel.log | nc pteropaste.com 99

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Can you please fetch the error logs, so we can assist you better regarding this error.
tail -n 100 /var/www/controlpanel/storage/logs/laravel.log | nc pteropaste.com 99

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You haven’t specified the application encryption key!
You can generate one using php artisan key:generate --force

This is one of the first steps in the installation guide.
Please read the docs carefully while installing this panel so you don’t miss any steps; this might save you a lot of time and frustration :)
https://CtrlPanel.gg/docs/Installation/getting-started

tepid knoll
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did yo urun the webinstaller?

storm wagon
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go to /var/www/controlpanel

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and do it

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do ls

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in that directory

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somehow you dont have env file idk what would cause that

tepid knoll
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noooooooo

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you just dont ruun that command

tepid knoll
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you never answered

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@midnight spindle

jagged nexus
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so, do it xD

tepid knoll
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yeah you have to do it

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its like the most important step

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xD

static trellisBOT
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:warning: Do not ping staff members for support! :warning:
A staff member will try to help you as soon as possible but be patient!

tepid knoll
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roger is a bot

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  1. NGINX config problem
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pointing to the wreong direction

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nginx config step

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on docs

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apparently its wrong. else it wouldnt show a 404

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404 means it cant find any files or the dir

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can you cd /var/www/controlpanel?

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hmmm

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weird shit

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do ls

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`ls

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ls?

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are the foiles there?

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cause the file isnt in that directory

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ls /var/www/controlpanel and screenshot pls

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cat /etc/nginx/sites-available/ctrlpanel.conf?

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wat xD

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ls /etc/nginx/sites-enabled

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no

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aaah thats the problem

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works

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cause youre not following the docs

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just read the docs

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also you need SSL (HTTPS) enabled

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skip

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installer dosent work with all SMTP providers

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also gmail smtp sucks

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cause you diodnt finish the installer

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bro

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cmon

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try atleast

dire coral
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ask it again

static trellisBOT
tepid knoll
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lol

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if your question is answered by the docs

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you will be timed out

dire coral
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And I will ping the bot for you

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Its right there

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Literally

tepid knoll
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yeah it says it right there

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xD

dire coral
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there

tepid knoll
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can you read?

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for the love of god, if you go to the website yout.ptero.comand say it dosent work i will literally flip shit

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HE FUCKING DID IT

dire coral
tepid knoll
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nah

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i cant

dire coral
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I was too slow

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but idc

tepid knoll
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GO TO YOUR FUCKING PTERODACTYL INSTALLATION

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YOU HAVE PTERO INSTALLED

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GO TO THAT WEBSITE

dire coral
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Why do they always do that

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Because you are making us beat our heads against the table

tepid knoll
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you have pterodactyl installed

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on which domain?

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is it that hard?

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yeah. you need to be admin on your pterodacyl website

dire coral
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where are api keys

dire coral
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lovely

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Productive conversation this

tepid knoll
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xD

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api keys

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where are the api keys

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man you are bad at regex @dire coral

static trellisBOT
tepid knoll
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atleast do it correctly

dire coral
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I cba to do the regex

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Its literally plain text rn

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lol

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what does it say?

tepid knoll
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it couldnt connect to your pterodactyl. make sure your api key has all read and write permissions

dire coral
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added the word "it"

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Hes 100% gonna get it right now

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bruh

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Im dying

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I gotta go

tepid knoll
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you just created an API key on pterodactyl, didnt youi?

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thats correct

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no perms on that one

dire coral
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ty for you api key

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Imma now do fun stuff on your panel

tepid knoll
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yes

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what do you think

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wrong

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as i aid

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as i said

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you NEED SSL /HTTPS

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YES OF COURSE
IF YOU WOULD JUST NREAD

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2

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2

dire coral
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Just dont

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Just cancel your host

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If you cant do this

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Then you are fucked

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You cant even install this through a web gui

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You cant have users on a host.

tepid knoll
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all your questions couldve been answered by basic knowledge and/or reading the docs

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we arent ptero support

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idk

dire coral
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We are just being honest with you

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Dont have users if you dont know what to do to install a software following the docs with copy paste commands

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Let alone when you face an issue you need to resolve.

static trellisBOT
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:warning: Do not ping staff members for support! :warning:
A staff member will try to help you as soon as possible but be patient!

tawdry roost
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HAHAHAHAHA THAT GUY IS AWESOME

winter lion
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that is hilarous

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and he even delete his discord account

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or got banned

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@tepid knoll bro, next time just abandon, dont lose your mental health for people that dont want to read a doc ;D

static trellisBOT
tawdry roost
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I like the way you call Rogers

winter lion
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i respect him like he respect me

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(and im being friendly for wen AI will rise)

tawdry roost
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In this case, I am not in danger of death either, I always thank ChatGPT for the work Feels3DMan

winter lion
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we are smart boys

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☝️ 🤓