#an error occurred while registering

1 messages · Page 1 of 1 (latest)

minor jungle
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Does anyone know why it's like this? My previous VPS had a problem, couldn't be accessed, so I made a new VPS, then reinstalled and backed up the database, other features are safe, just register, can't

earnest shoreBOT
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By default, we only allow users to make one account per IP address. to disable this,
head to /admin/settings and set REGISTER_IP_CHECK to false.

If you have proxied your domain through Cloudflare, than you need to configure your nginx to grab the real ip address. Read into:
https://github.com/ergin/nginx-cloudflare-real-ip/

green void
minor jungle
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I create random account , imposible if already created

quick rapids
fallow shadow
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You can create a dummy user in your controlpanel db with a higher ID using SQL. That way the DB will increment the id from that number (you can delete the user after creation, no worries)
For that just insert a entry in the users table at the controlpanel db, you can set everything nulle xcept the email and the id. Set the ID to a high number like 100 (higher than the usercount at ptero to be sure)
You may delete the entry afterwards. Every new user will be given a id (and thus external_id on ptero) that will be incremented on the id you've set. E.g. the next user will have the id 101, next 102...

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i had this issue and this fixed it

quick rapids
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Yes, it seems like something you really can't control.

minor jungle