#502 Bad Gateway

1 messages · Page 1 of 1 (latest)

worthy raven
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hello to all

today I updated my version of control panel but when I updated it I got the error 502 Bad Gateway, previously it was working perfectly.

Thank you for your help

woven terrace
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Heyo. Are you sure you Updated correctly? 502 means that the server did not respond correctly

pliant forge
austere summit
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But still not working

pliant forge
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Then provide more info

austere summit
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Still 502 bad gateway

bitter bay
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That’s no more info than provided initially…

austere summit
queen valleyBOT
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:warning: Do not ping our manager for support! :warning:
A staff member will try to help you as soon as possible but be patient!

austere summit
bitter bay
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Provide more info, don’t just send the same stuff

austere summit
bitter bay
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If you can’t provide more info we can’t help.

austere summit
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He can't connect until 3-4 hours

grim fog
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what version of php are you on? What version of panel, ptera, and wings are you on? Did you update ptera this week( should be fine either way but good to know)

Have yo made sure to start/restart services after the update? 502 could mean php is not running or something else is broken.

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have you ran through the update doc again to make sure everything was done and nothing had errors? usually one of those commands will have an error before nginx/apache knows there is a problem so try those again

austere summit
austere summit
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@grim fog could you help us?

grim fog
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I threw in all the stuff I would try in your position, php 8.1 is supported so that is good. try the other things and come back when you find more info.

There are 2-3 action items you can try and use to get more info. after those you can try messing with permissions but many people here say you should not have to do that.

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in a couple of days I will have time to sit down and help more completely, but im sure you and the guys can get it handled before then.

pliant forge
pliant forge
worthy raven