#Shutting Off completely

225 messages · Page 1 of 1 (latest)

modern stream
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either the gpu is over heating or the power supply is faulty and or tripping it's over power/current protections

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more likely an issue with the power supply causing the system to shut off completely

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could be bad incoming power as well

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voltage being off normal

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like below 115v

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do you have a ups in line you plug the pc into or do you plug the pc directly into a wall?

rough glen
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I think the cpu temps are good it's sitting at 42 C° on normal operation. I think it might be the power then....how do I fix that?

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Also I plug everything into a power strip

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And then that goes into the wall

modern stream
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GPU not CPU

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and it's more likely a power supply problem or your power circuit you are plugged into

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how many devices are being powered from the same power strip including your pc

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and anything else going to the same wall socket/outlet?

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the issue has to be either the gpu or the full system causing the psu to trip it's protections

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my money is on the psu being the issue since it looks like it's over 10 years old

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or you're using a daisy chain cable, although that shouldnt be an issue since it's a single rail design. if you have 3 separate pcie cables, use 3 and try it again

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if that doesnt help, the only other thing ic an really suggest is buying a new psu and trying that. return it if nothing changes, but not until all testing is done, hopefully within the return window

rough glen
modern stream
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if you have 3 cables for pcie, start by swapping out a single daisy chain for a third cable. if you cant do that, then you would move on to swapping power supplies

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@rough glenhow old would you say the psu is? when did you get it?

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the pre 2022 models are from 2014

rough glen
modern stream
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new or used?

rough glen
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New

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It should still be under warranty

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If it's a bad one

modern stream
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does it say on it the revision date? or revision number for atx 12v?

rough glen
modern stream
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does it have a manufacturer date on the psu?

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im trying to find where that might be on the unit

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oh! is it black white and blue on the labels or just black and white/gray?

rough glen
modern stream
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does it say anywhere in the listing the atx12v revision

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it owuld be something like atx12v 2.4 or 2.51

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might also be in the manual if you still have it

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im just trying to figure out if the psu is having a problem or if the gpu is the problem

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it could be either

rough glen
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I would have to look for it, i think I still have it

modern stream
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ehhhhh

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probably wont matter

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so the 7900xtx is new or was it used?

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refurbished?

rough glen
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It's new

modern stream
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i guess right now the best you can do is swap to a third daisychain cable

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probably wont change how it works though

rough glen
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Could it be some setting wrong with the psu? Like occ? Or something like that?

modern stream
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well either the psu itself has a problem and it tripping it's over current protection

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or the gpu is causing it to trip it's over current protection with transient spikes

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normally transient spikes wouldnt be an issue with a single rail design psu

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assuming you have sufficient current on the 12v+ rail

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with 1000watt psu you have nearly 1000watt on the 12v+

rough glen
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I checked before on CORSAIR LINK windows and it said 12v+

modern stream
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yeah that is just listing the wattage on the 12v rail

rough glen
modern stream
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your psu comes with 3 cables that have 2 6+2 pin pcie (usually for GPUs) connectors each

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usually called a daisy chain cable

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instead of a single cvable with a single 6+2 pin connector on the end, it has 2 in line (the cable) for daisy chain cables

rough glen
modern stream
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use all 3. just plug in the end connector

rough glen
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Oh already is like that

modern stream
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ok then i'd say it's probably a gpu issue

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the psu could be tripping, which likely means a problem with the gpu if it does a full shut down

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it could also be the gpu is overheating

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are the fans very loud when playing a game?

rough glen
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To be honest I don't know, I play with headset....oh wait I noticed a vga light

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On the mobo

modern stream
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return the gpu and try to get a replacement or try to get a 9070 xt

rough glen
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But isn't the 9070 xt worst?

modern stream
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it's like maybe 5% slower on average but has better ray tracing and fsr 4

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oh and less vram

rough glen
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How is it for 4k gaming?

modern stream
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unless you were playing at 4k, losing 8GB vram down ot 16 is not a big deal

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well you would likely be using upscaling at 4k anyway so 16GB probably isnt gonna be a big deal

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depends on the settings you were using, but the 4080/5080 were also facing the same issue of possibly not enoguh vram for 4k and most people dont have much issue

rough glen
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To be honest I bought that to hold me off till the rtx 60s family

modern stream
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i've tried 4k on my 3090 and rarely saw it go above 16GB with some exceptions of like 19GB but that was allocated and not actually in use

rough glen
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Planning to get a psu more powerful by then too

modern stream
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if you are still in the return window for the 7900xtx, yoiu could probably get some money back and then try getting a $600-700 9070 xt model

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if the 7900xtx is defective, you dont really have much choice

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better to return it and get a replacement

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and if you cant get a replacement and just a refund, get a 9070 xt instead

rough glen
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Sounds good thanks, so then it's not the psu? Can I test it somehow just to make sure?

modern stream
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well cant be sure but it could be the psu

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you really kind of just need hardware to test with

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swapping gpus would be easier than gutting the pc to swap in a new psu

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i mena probably not by much but it's still easier

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and more likely the gpu is the problem

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if you had the money, you could go buy a new gpu and psu and return the one that isnt the issue

rough glen
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Key issue if I had the money

random cove
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it cant do that huge wattage smoothly anymore

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id check gpu temps while playing for now

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open adrenaline and turn on the monitoring

modern stream
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the efficiency drop over 6-7 years wont be huge

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and the system itself will only be using at most probably about 600watt

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the psu likely would handle the transient spikes just fine

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i'd like to know what the gpu temperatures are and fan speed, because that could indicate if the GPU is overheating

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if it were, that would still mean needing to replace the gpu, get a refund or RMA if those options are not available anymore

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you could do a repaste yourself but you risk voiding the warranty if you damage something

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370watt tdp on that card only slightly higher than my 3090 and with possible oc headroom that could hit upwards of 425watt. total system wattage before transient spikes is probably around 590-610 at full load or typical gaming load more like 560-580watt

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gpu oc for gaming would probably be more like 600 like i stated before

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maybe lose up to 12% efficiency over 6 years leaves around 877watt

rough glen
modern stream
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high fan rpm with lowish temps when gaming, can sometimes indicate a beginning overheating issue, but im kind of doubting the gpu is over heating

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@rough glenyou need to make a decision on what to try replacing first. the psu could be at fault and the gpu could too

rough glen
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For the cpu

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Idk the gpu tho

modern stream
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it says in the amd control panel

rough glen
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I'm not at pc right now, will get back to you on that in 2 hours or so

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How fast is corsair with warranty claims?

modern stream
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no idea. i havent had a warranty claim with them in forever

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last time was when i was rmaing some ddr2 ram that they gave me the full retail price for even though i used a rebate so they actually paid me to take back defective ram Kekw

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but yeah maybe rma'ing psu first is a better move. you just wont have a pc for awhile if you cant buy a new psu

rough glen
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Because it's supposed to be 10 years no?

modern stream
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without knowing when it was manufactured, it could be up to 10 years old

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or it could be 1 year or less from when you bought it'

random cove
modern stream
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right now im using a corsair ax 760 760watt i got in 2015 but was manufactured in around 2014 i think and it's a 2013 model

modern stream
random cove
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hmmm

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i see

modern stream
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op said pre 2022 models

random cove
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saw a toms hardware

modern stream
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yeha i saw the toms as well

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it's a good psu but the efficiency may have dipped too low for it to handle the transient spikes anymore

random cove
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yeah if it is 11 years old

modern stream
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which is what i've been suspecting is the case with my ax 760 being from 2014 and my 3090 crashing at 100% power but not at 90% power limit

random cove
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warranty is calcuated to be 10 years for a reason

modern stream
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@rough glenthere is another thing you can do. you can lower the gpu core clock and voltage in the amd control panel a bit and see if it still crashes or shuts off the entire pc when gaming. if it doesnt, then it could still be the gpu, but may actually be the psu

random cove
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check temps first though

modern stream
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my warranty was 7 years on the 760watt so it ended in 2022

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i really need to get my rm850x back in my case

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looking at what i've said so far and it's getting a bit jumbled

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if you need more clarification on what to do, let me know

rough glen
modern stream
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wlel anywhere i guess

rough glen
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@modern stream

modern stream
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Oh uhhh, you probably need gpu-z to check temperature while gaming

rough glen
modern stream
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It can log sensor data and shows a graph you can check the highs and lows as well as a reason for some cap on performance

rough glen
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this?

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what am i supposed to look at?

modern stream
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Sensors tab

rough glen
modern stream
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you need to actually be playing a game, but it also looks like it's not properly checking sensors

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you might have a driver problem that could possibly also explain crashing

rough glen
modern stream
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no

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shut off gpu-z and start it again

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you may need to close it from the task bar near clock

rough glen
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still the same

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should i reinstall drivers?

modern stream
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nah

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i guess amd cards dont work properly with gpu-z reporting on sensors

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i dont even remember if i used gpu-z with my 6800 xt

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i mainly used the amd control panel to control settings and msi after burner for in game overlay reporting

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i'd just uninstall gpu-z and delete it since it wont be of much use for you

rough glen
modern stream
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in the amd control panel where you control the core clock and voltage, you can lower them to see if fixes the system crashing or going fully turned off

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but if it's only a full shutdown happening, there isnt any real way for me to know if it's gpu or psu

random cove
modern stream
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i forgot that was a thing since i never used it

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my brain is screaming at me to go to bed

rough glen
random cove
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what is said yesterday, easiest way to do it

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alternatively go here and hit it

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or open a game and presss f11 i belive

rough glen
random cove
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yep

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talking 90+

rough glen
random cove
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max in-game?

rough glen
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Should I overclock it for the game? I'm just running rivals

random cove
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you are having power issues

rough glen
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Damn

random cove
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thats the whole point of this post

rough glen
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Oh it just turn off like right now

random cove
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overclocking is just drawing more power

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yeah

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seems like you need a new psu

rough glen
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I put it to oc n it died

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Now i know

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Ty

random cove
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its supposed to restart

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not sure what you did

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if you pressed the button it does restart

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but you are most likely in need of a psu

rough glen
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The screen blinked then the fan for the aio turn off, the psu fan spinned then it all died

random cove
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yeaaaah that psu is bye bye

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if your psu fan spun up thats a huge nono

rough glen
random cove
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psu overheat/other internal issue

rough glen
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Imma try to warranty it

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Should be able to

random cove
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if its less than 10 years old

rough glen
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04/20/2018

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I should be good

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Thanks for thr help yall

random cove
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well have fun

modern stream
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I was saying lower the core clock and voltage which means underclocking. How did you get overclocking from that?

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I wanted to know if underclocking the gpu would stop the system shutting down at all

rough glen
modern stream
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So... no trouble gaming with an underclock but you say it just goes off after long usage? Is that any time whether playing or idle?

rough glen
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And also I haven't gamed that much while the gpu being underclocked. So imma have to try that today....

modern stream
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But it does shut off when not gaming?

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Whether underclocked or not?

rough glen
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It shut down while gaming 6 times already

modern stream
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Well, I guess try rma on psu and then if it still happens it's probably the gpu

rough glen
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That's what I'm gonna do then!