No Power To RTX 4080S

[spiral rose]

No LED here, signals no power.

Photo legit yesterday before delivered.

Signals its powered on

[woeful quarry]

did you plug your display cable into the gpu and not the motherboard?

[spiral rose]

No, the GPU isn’t reading at all, nor is it receiving power.

The LED is off

The display port won’t even read if it’s plugged into the GPU

I tried taking the GPU out and moving it into both PCIE ports, tried looking at the power supply and replugging the wires, no response

I don’t understand what’s wrong though, the GPU shouldn’t be fried since it was working yesterday before it was delivered

[scenic mist]

where did you buy this from

[spiral rose]

Scan

It came with the PC

But it was working yesterday

[scenic mist]

what is that

[spiral rose]

British manufacturing company

[scenic mist]

you mean you had it in your possession and used it

[spiral rose]

No they did.

[scenic mist]

are you sure it still has a die on the pcb?

lots of gpus being sold without dies right now

[spiral rose]

No LED if you can see

Yesterday before being delivered today

[scenic mist]

have you re-seated the power cable?

[spiral rose]

Yeah, tried both PCIe ports, tried unplugging the PSU from the GPU twice, screwing it in positions, unplugging PCIe cable multiple times

I doubt it was delivery either since the entire thing inside was coated with air bags to protect the components

[scenic mist]

have you contacted scan yet?

[spiral rose]

Yeah, they said they’d take it back for around 50 dollars in my currency to repair

But I don’t really want to

[woeful quarry]

Did you check the cable is seated in the power supply?

[spiral rose]

Multiple times

They’re all placed correctly

[scenic mist]

the pcie slot isnt damaged at all, gpu is clipped in

[spiral rose]

Unless the GPU is fried after a week of being out of the box?

[scenic mist]

can you take out the gpu then send a picture of the back of it, the pins on it and the slot on the motherboard?

crazy things happen during shipping. the picture means nothing to me

[spiral rose]

Would it affect my warranty if I removed the GPU entirely?

[scenic mist]

just look at the slot first

[spiral rose]

The slot clicks when I move back and forth

[scenic mist]

oh no

yeah thats the problem

it shouldnt click

[spiral rose]

Like if I unclip the GPU slightly where it’s not noticed

To pull it out

Then push it back in

[scenic mist]

clip should stay inm place

[spiral rose]

Not clip as in pulling back and forth without removing

Sorry

It wouldn’t if the port was damaged

[scenic mist]

youre doing this while its screwed in?

[spiral rose]

Yeah, I can’t remove the screws

[scenic mist]

if you can move the gpu in the slot while its still screwed in the slot is broken

send it back man

[spiral rose]

Tbh I think it was delivery that did this, since at depots pcs aren’t treated well

[spiral rose]

I dunno if I wanna pay 50 extra dollars

Cos it could just happen again when it’s sent back

[scenic mist]

okay well it costs a lot more than 50 to replace the motherboard

chance of it happening again isnt that large

[spiral rose]

I don’t know how it broke though that’s the thing

[scenic mist]

if you can buy a 2500 pound pc and cant afford 50 dollar shipping.....

[spiral rose]

Well, that’s true

[scenic mist]

its the gpu moving in the slot with shipping

[spiral rose]

How can I get the GPU sent with my pc intact

Cos when I opened the case, the magnetic thing holding the GPU up fell, it’s not attached it’s just a magnetic support

[scenic mist]

send the whole thing back in original packaging

they wont want just the gpu

[sudden prism]

hold up. how did you reseat the GPU if u can’t remove the screws?

no, the GPU won’t sit properly

you have to unscrew it

[spiral rose]

If I take it out it’d cost me around 900 dollars to repair

[scenic mist]

dude

either send it back

or try taking it out

[spiral rose]

I’m just worried how they’d ship it back after repair

[scenic mist]

they cant void the warranty as far as i know

[scenic mist]

as you got it lol

[sudden prism]

if the GPU is screwed in, the back part of the GPU won’t lift up and won’t sit back down the proper way

[scenic mist]

dude this is like a 1/1000 thing

[sudden prism]

that’s why it’s wiggling back and forth

[scenic mist]

and its not the gpu thats broken

its the way its in the slot

so either its not seated or the slot is broken

[spiral rose]

I’ll remove it but I risk my warranty, I’ll get back to you in 3 minutes

[sudden prism]

you don’t risk warranty on 2-3 screws

they won’t even know you touched it

[spiral rose]

I pulled two screws out of the PCIE slot GPU container, and piled the GPU back, it looks absolutely fine

No damage at all

All the pins are good

[sudden prism]

did you lift the gpu out completely?

[spiral rose]

Yes

The GPU pins are fine

[sudden prism]

did u look at the slot?

[spiral rose]

The PCIE slot is fine too

so it’s either the GPU that’s fried or the motherboard that failed

[scenic mist]

wait, has the pc been off the entire time you have been messing with it?

[sudden prism]

okay sit the GPU back into the slot. make sure the locking tab clicks, then put 1 screw back

[spiral rose]

Yes and unplugged

[scenic mist]

perfect, ive had things happen lol

[spiral rose]

I honestly think the GPU is fried

[sudden prism]

2 options:

keep trying

or

contact the seller and ship it back

btw, u do have a lot more things to check. looks like u’ve only looked at the GPU and PSU so far

[scenic mist]

lights on the gpu should appear regardless

thing isnt getting power

[sudden prism]

with some boards the pcie slots automatically disables if there’s a short

just to protect the gpu

if the ram isn’t seated properly due to shipping, it can totally cause the gpu to not turn on

are you talking about the shorter finger on the pcie?

because that’s normal

[spiral rose]

The 2nd one at the right side

[scenic mist]

yeah

thats normal

[sudden prism]

mhmm that’s normal

[scenic mist]

look at a gpu from 20 years ago

[sudden prism]

probably best to do that if u aren’t comfortable troubleshooting it yourself

[spiral rose]

i got onto the pc and set it up, this is how the task manager is looking

[woeful quarry]

Do you know what m.2 slot your ssd is installed? Top or bottom?

I'd suggest trying a different pcie slot if you have a second x16 length or a slot with the end open to take long cards

You never posted your specs

[spiral rose]

B650 Motherboard ASUS TUF
RTX 4080 Super ASUS TUF
AMD Ryzen 7 7800X3D
2 TB Storage
32 GB DDR5 RAM

I tried fitting it in the second one, the GPU is just way tooo massive

[rustic plover]

looks like your pc is detecting the gpu?

[spiral rose]

No LED, signals no power

[sudden prism]

inb4 it’s the psu lol

[rustic plover]

did the psu come with the build?

[spiral rose]

It all came with it lol

[vestal hollow]

card show up at all in device manager?

[spiral rose]

No

Doesn’t even read display port

There’s just 0 power

[vestal hollow]

did they send you all the extra parts? like the extra psu cables and the adapter that would come with the 4080?

[spiral rose]

They gave me a bag full of spare cables so I assume so

[rustic plover]

it supposed to be sent as is. plug n play so unless a cable snapped you shouldnt need to do that

[vestal hollow]

would be worth looking to see if they sent you the nvidia adapter. if they did, plug in pcie cables and try the adapter.

i know, but it is a quick test, dont need to route anything, just plug em in

[spiral rose]

I did take a look at the PCIE cable, everything was in order, as well as the PSU cable, replugged and unplugged, so it might just be a case of extremely unlucky dead GPU, although it was only manufactured 2 weeks ago.

[rustic plover]

i highly doubt the gpu is dead..

[spiral rose]

Could be if the PSU is working correctly

[sudden prism]

what if the psu is the one that died instead

[rustic plover]

i would askk to send pics of the connector for the motherboard maybe it was damaged

like scratched pins or something

[vestal hollow]

if it still gets no power after that, would guess that you may have a crack in the board near the pcie slot or that the pcie slot is damaged

[spiral rose]

This is the pc before it sent, notice how the GPU transmits an LED

No LED, no detection

[rustic plover]

did you try taking out the gpu at all?

[sudden prism]

remember, PSUs is not as simple as “it works or it doesn’t”, it has multiple “rails” and a dead rail does not mean “PSU dead” right away

[spiral rose]

Yep

[rustic plover]

did you take pictures of it the pins?

the part that connects to the motherboard i mean

[spiral rose]

The pins are all good, I checked them, all fine, including the board ones

[rustic plover]

that seems very unlikely tho. cause how could that happen

unless it was loose when you first tried to turn it on maybe shorted a circuit

[spiral rose]

So there was an issue when I tried turning on the pc for the first time

[rustic plover]

ya?

[vestal hollow]

possible to send a clear zoomed in picture of the card plugged into the pcie slot? I have helped a lot of people with strange issues and have had a number of times the card wasn't socketed correctly, even though it felt like it was

[spiral rose]

I plugged the wire in, but the PSU wasn’t detecting any input, tried switching it on, etc, nothing. So 5 minutes later, I shook the wire gently, heard slight crunching electric noises, then a click and everything turned on.

[rustic plover]

yeahhhhhhh

[vestal hollow]

wait wat

[rustic plover]

you fried it bro

not your fault tho

[spiral rose]

Im just unsure how on earth the PSU failed in transit

That makes sense now

[vestal hollow]

oh, you wiggled the psu cord

i thought you meant the gpu power cable

[spiral rose]

It wasn’t turning on so I just wiggled it extremely gently, like the wire that goes into the PSU with the plug socket in the outlet

Has 3 pins in it

[rustic plover]

if it was loud electrical noises like that from the gpu its cooked

[spiral rose]

It didn’t turn on the first time, so it might not have been plugged in correctly, so after I pushed it all the way in with a lot of pressure and it turned on.

[rustic plover]

yeah..

[vestal hollow]

ya, wiggling power cable is not an issue, but if you heard crackling, something isnt happy. hopefully just psu

[rustic plover]

but you did that while it was plugged in

[spiral rose]

Hell it wasn’t even like, turned on yet but the switch was on

[rustic plover]

he fully connected a loose power supply while the pc was running

ok so not running

[spiral rose]

This part here

[rustic plover]

yeah it wasnt plugged in all the way when you turned it on initially..

that would cause an electrical surge to fry some components

[vestal hollow]

speaking of rm850x's, i had one shoot flames out of it once on first startup

[spiral rose]

It didn’t turn on at all, so I plugged it in all the way and it turned on, but I heard crackles when I tried it with the same type of wire

[spiral rose]

Oh, are they not good PSUs to use?

[vestal hollow]

they are good power supplies

except for the ones that arent

[spiral rose]

Must’ve been defective or something since it shouldn’t be doing that at all

[vestal hollow]

but i had one of those fry straight out of the box from BB

[rustic plover]

best bet is to keep this to yourself cause they can try to hold you accountable for this

[vestal hollow]

for sure, dont mention any of this to them

you plugged in, gpu doesnt work

[spiral rose]

Yeah thank you guys I think I know the issue now

[rustic plover]

dont mention sparks or electricity problems to them just say it wouldnt start

[spiral rose]

Okay

Oh yeah next time in case this was my fault with plugging it in

[rustic plover]

but yeah sounds like you fried it cause it wasnt plugged in correctly

[spiral rose]

Is there any tips on how to plug it in correctly

[rustic plover]

just make sure its all the way in aha like push on it till it hjits the bottom

[vestal hollow]

plugged in, gpu not working. works plugged into motherboard only, no lights on gpu, everything looks connected properly, no damage seen. plz fix, k thx

[spiral rose]

Will it stop when it reaches there

[spiral rose]

Yeah that’s fine absolutely

[rustic plover]

plugged in, gpu not working. works plugged into motherboard only, no lights on gpu, everything looks connected properly, no damage seen. plz fix, k thx

[spiral rose]

I just gotta learn how to plug in this pc since I was a laptop user

[rustic plover]

yes you cant push it in "too far"

[spiral rose]

One error can be fatal

[rustic plover]

obviously dont try to force anything but yeah

[spiral rose]

I think I fried my PSU when I tried using another different type of wire that maybe wasn’t built for the PSU but was compatible with the shape

[vestal hollow]

i mean... you could, but something would be broken, lol

[rustic plover]

yup. had a motherboard fry because i plugged a fan into the wrong slot

i just said "doesnt work" and got a refund. i was broke college kid at the time building my first pc on tight budget

[spiral rose]

They’ll fix it anyways surely, so it wasn’t a shipping error at all

It might’ve been my fault oops

I shouldn’t have used the monitor wire for the PSU lol

[vestal hollow]

only use psu cables that came with the psu or designed specifically for it. even if they look the same, some cables are pinned differently, even within the same brand

[rustic plover]

for psu specifically yeah make sure its plugged in properly..

[spiral rose]

Yeah that’s actually a major tip that I didn’t follow

I just thought would this wire work, it fit, but I heard crackles when I plugged it in

Like that sound when you plug plugs into sockets

[rustic plover]

omg

no

[vestal hollow]

wait, you did that with this computer?

[spiral rose]

Yes

[vestal hollow]

something inside the computer, or the power cord that plugs in the back

[rustic plover]

that gpu is done for im afraid. they might be able to fix it or someone with that hardware knowledge

[spiral rose]

Oh these guys made the pc and it has 3 years warranty

They can replace everything if they needed to

They do very well with stocks too lol

[rustic plover]

like the stock market?

[spiral rose]

They have so much 50 series in stock

[rustic plover]

ohhh

[spiral rose]

No like GPU, cpu stocking etc

[rustic plover]

gotcha

yeah then you shouldnt feel to bad about lying to them

[spiral rose]

So it might just be the GPU that needs replacing if it’s the only thing that fried and the motherboard that works etc

[rustic plover]

im kinda sad a gpu just got removed from the market tho

[spiral rose]

It’s annoying now, and overpriced

[rustic plover]

theres not too many of those rn

[spiral rose]

But I feel bad that I wasted around 1000 dollars of these guys money

[rustic plover]

and whatever losses that company faces cause of this will be passed down to their future customers im sure

[spiral rose]

The guys who made my pc said they’ll take it back on Monday for analysis

[rustic plover]

so basically 100 customers will have to pay $10 extra to make up for it

[spiral rose]

Oh wow

[scenic mist]

this is not true