I can't get to BIOS | Fixitfixitfixit Drops & Tech | Page 1

hard mango Nov 19, 2024, 9:39 PM

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I have a Asrock B650m, ryzen 7600X, and gtx 1070. I moved my case fans around yesterday and also installed a new PSU. I wiped a couple of things down with a damp towel, but not even computer components. I plugged in the front USB HD audio jack to the mobo which had been unplugged for years (didn't need it). That's almost everything I did.

After doing this, nothing should have changed. I upgraded my PSU because i thought that something was wrong with power delivery to my GPU. When I have a game open and tab out, my cursor might just blink rapidly. There's no input lag, but it might disappear. And some windows like HWINFO64 might blink while the game is open. This was very weird.

But now I have a really unusual problem - i may have had some issues with chipset drivers upon starting my computer up or something. First, my microphone on my gaming headset suddenly just stopped getting any and all input. I think it's software beacus i switched to a different mic and it had no issue recording audiol This never happened before. In device manager, under security devices, AMD PSP had a device failed to start thing. So I uninstalled and reinstalled all my chipsets. Tried to boot into BIOS later. Then I realized, I don't see the asrock mobo splash anymore. If I spam del or F2 or whatever, I just get a black screen?

sick void Nov 19, 2024, 9:42 PM

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sounds like a shorting issue

hard mango Nov 19, 2024, 9:43 PM

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what should i do about that?

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not sure what that means actually

sick void Nov 19, 2024, 9:50 PM

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make sure the pc is not on carpet, especially if the room is very dry

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you may be shocking the usb ports from the mic with static discharge

hard mango Nov 19, 2024, 9:52 PM

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It works fine with a different mic, but no i'm on hardwood. The issue is I can't get to BIOS and i don't see the bios splash

sick void Nov 19, 2024, 9:57 PM

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does the keyboard work at all when booting up?

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are you able to access the boot menu on bootup

hard mango Nov 19, 2024, 10:17 PM

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keyboard works fine, peripherals are all fine

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i can't get to bios, i can't boot into safe mode by holding down shift during restart

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i get a permanent black screen

sick void Nov 19, 2024, 10:20 PM

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unplug power to the pc, turn off the power supply in the back, hold down the power button for up to 10 seconds, then plug it back, turn it on. hold down the button to get into bios right after turning the pc on

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taking off, someone else might help

hard mango Nov 20, 2024, 1:22 AM

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Np thanks

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I did that last night :(

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Power cycle

gusty prairie Nov 20, 2024, 2:25 AM

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hard mango I have a Asrock B650m, ryzen 7600X, and gtx 1070. I moved my case fans around ye...

log in to windows
start menu -> shut down -> press and hold SHIFT Key -> restart -> keep holding SHIFT
pc restarts with new screen that gives options -> release SHIFT
troubleshoot -> advanced options -> UEFI firmware settings -> restart
PC restarts again and takes you to UEFI/BIOS directly

sick void Nov 20, 2024, 2:41 AM

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i just realized they never actually answered my question about if the keyboard works on boot up, not whether it works in windows or at all

hard mango Nov 20, 2024, 2:48 AM

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gusty prairie 1. log in to windows 2. start menu -> shut down -> press and hold SHIFT Key -> r...

Black screen when restarting like that

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Black screen when trying to bios

hard mango Nov 20, 2024, 2:49 AM

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sick void i just realized they never actually answered my question about if the keyboard w...

Uh, what does that mean? I can't test it on bios because i can't get there

sick void Nov 20, 2024, 2:49 AM

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when you boot your computer

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you press a key to access bios, usually f8 or f11

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or boot menu f10

hard mango Nov 20, 2024, 2:49 AM

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Can't

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Black screen

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Asrock b650m

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I hit del i think

sick void Nov 20, 2024, 2:50 AM

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ok... did you make sure not to plug your display into the motherboard but into the gpu?

hard mango Nov 20, 2024, 2:50 AM

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Uh lmao

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That's worth checking

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No wait it's def in my gpu

sick void Nov 20, 2024, 2:50 AM

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is it the correct cable?

hard mango Nov 20, 2024, 2:51 AM

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Yeah? Displayport

sick void Nov 20, 2024, 2:51 AM

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try hdmi

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or a different port

hard mango Nov 20, 2024, 2:51 AM

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Oh. Like when i try to go to bios intentionally i black screen

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The only way it works

Is if i start up normally.
I can't bios

sick void Nov 20, 2024, 2:51 AM

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the ports are numbered and some have higher priority over others

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ok just a sec im going over what you said again

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kind of suspecting overheating or defective part

hard mango Nov 20, 2024, 2:52 AM

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Yeah it's scuffed

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Idk :/

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I'm gonna reset cmos when i go back home

sick void Nov 20, 2024, 2:53 AM

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check the gpu temperature

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and cpu

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when idle

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i know the 7000 series runs hot, but it shouldnt be 95c when idle

hard mango Nov 20, 2024, 2:54 AM

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It's only 90+ when I'm gaming
45 when idle

sick void Nov 20, 2024, 2:54 AM

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and the gtx 1070 is old, so it's possible the thermal paste is past it's prime

hard mango Nov 20, 2024, 2:54 AM

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Gpu temps are doing well

sick void Nov 20, 2024, 2:54 AM

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well doesnt mean anything

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if the gpu fans are running maxed out but the temperature is "normal" it means it's compensating for overheating

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on boot up the fans might go max speed for a bit

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just kind of thinking out loud what might be causing black screen on boot

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also were you able to access the bios without any blackscreen through windows?

hard mango Nov 20, 2024, 2:58 AM

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sick void just kind of thinking out loud what might be causing black screen on boot

I noticed I never see the bios splash anymore. It's been months this way. Usually you see it for like 0.5 seconds.

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Let me clarify

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Normal startup, no startup problems

sick void Nov 20, 2024, 2:58 AM

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did you get around to resetting the cmos yet?

hard mango Nov 20, 2024, 2:58 AM

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Try to get to bios? Try to do safe startup? Perma black screen.

sick void Nov 20, 2024, 2:59 AM

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wait you're not home yet are you

hard mango Nov 20, 2024, 2:59 AM

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sick void did you get around to resetting the cmos yet?

Not yet. I'll be back later tonight to do it

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Nope lol

sick void Nov 20, 2024, 2:59 AM

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reset cmos and then see what happens i guess

hard mango Nov 20, 2024, 2:59 AM

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Might just totally reinstall windows or something

sick void Nov 20, 2024, 2:59 AM

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that wont fix anything if it happens on start up

hard mango Nov 20, 2024, 2:59 AM

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Or idk if I fucked up installing the PSU

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Ok right...

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I feel like if I screwed something up with the psu it would have fried, not given me this

sick void Nov 20, 2024, 3:00 AM

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there are a bunch of things it could be

hard mango Nov 20, 2024, 3:00 AM

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ThisIsFinePengu

sick void Nov 20, 2024, 3:00 AM

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worst thing you might need to do is take stuff out and reseat components

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or have to buy a new motherboard

hard mango Nov 20, 2024, 3:01 AM

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What a headache marine_sad_kitty_face

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Yeah I might just do that

sick void Nov 20, 2024, 3:01 AM

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part of pc

hard mango Nov 20, 2024, 3:01 AM

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Mobo should be ok? It's so new...

sick void Nov 20, 2024, 3:01 AM

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no idea

hard mango Nov 20, 2024, 3:01 AM

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Yeah

sick void Nov 20, 2024, 3:02 AM

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reseating ram and gpu are your first things to try if resetting bios doesnt help, but that is something that shouldnt even be affecting it

hard mango Nov 20, 2024, 3:02 AM

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Oh..

sick void Nov 20, 2024, 3:02 AM

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cpu "might" need to be reseated, but that probably isnt the issue

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sometimes reseating everything after trying everything one at a time is the only fix

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trying to think of something simple to try before going crazy on this

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you could unplug the audio cable you plugged in because you might have plugged it in the wrong place

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a lot of the issue sounds like a usb problem

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possibly either shorting out or you have a defective device plugged in

tepid birch Nov 20, 2024, 3:09 AM

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really

hard mango Nov 20, 2024, 5:52 AM

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sick void you could unplug the audio cable you plugged in because you might have plugged i...

hmmmmm that's interesting

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Yeah so here's the update

I reset the CMOS by shorting the mobo pins

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after this, the ASrock auto driver installer popped up all of a sudden. it asked me if i want to one-step install the latest drivers simply from the ASrock auto driver installer, which i ignored. gonna try a safe mode boot now. prob gonna get a black screen

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still didn't see bios splash yet anyway. also my monitor is indeed plugged into my gpu

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safe mode boot gave me a black screen lol.

gusty prairie Nov 20, 2024, 8:53 AM

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hard mango Black screen when restarting like that

a couple of things you can try:

__1. disable fast startup in power options (see pic)
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start menu -> power options -> "choose what the power buttons do" (left side pane) -> UNCHECK "turn on fast startup"

*if the option is grayed out, click "change settings that are currently unavailable"

then try the steps i mentioned earlier.

or..

__2. remove the GPU and plug in the monitor directly to the motherboard to use the iGPU from the 7600X
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turn off pc -> unplug dp cable or hdmi cable from GPU and plug directly to mobo -> remove GPU from pci-e slot -> turn pc back on and try getting to BIOS

nocturne dock Nov 20, 2024, 11:52 PM

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hard mango Mobo should be ok? It's so new...

my new mobo almost blew up my 7800x3d. New doesn’t mean it works

hard mango Nov 21, 2024, 1:49 AM

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thanks a bunch for the help guys

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so i finally went to take a look at the mobo now and i noticed that the HD audio connector was only connected to the top half of the pins lol

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I haven't turned the PC on but that's got to be almost the entire reason.

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thanks again

#I can't get to BIOS