#Amd adrenaline edition not opening/working

1 messages · Page 1 of 1 (latest)

ember turret
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AMD adrenaline edition not opening nor working.I just noticed this today and i have no fix for it.
Both of my CPU and GPU are amd if that helps.I went to go disable my freesync premium and it did not work while trying to open the software at all.Any fix???

vocal jewel
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go to their website and install it again, do auto detect

ember turret
vocal jewel
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have you tried searching for the app in the windows searchbar?

ember turret
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Yes

vocal jewel
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so you downloaded the installer, ran it and restarted just now

ember turret
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Yes

vocal jewel
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from here did you try manually selecting your gpu?

ember turret
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Yes

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Why?

vocal jewel
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to make sure it installs the correct driver

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what gpu do you have

ember turret
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Amd rx 6500 xt

vocal jewel
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what happened when you ran the installer for adrenaline?

ember turret
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Installs normally

vocal jewel
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okay so did it give you the button to restart your pc?

ember turret
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No

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@vocal jewel any clue?

vocal jewel
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did it launch?

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hit finish?

ember turret
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Nope

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Didnt do shit

vocal jewel
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well that shouldnt be grey

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should look like this

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you installed the wrong driver

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the workstation version not gaming version

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what brand is your gpu? did you have the adrenaline launcher working previously with this card?

ember turret
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Amd

ember turret
vocal jewel
vocal jewel
ember turret
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Ah

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Yes

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Msi

ember turret
vocal jewel
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try doing it from their driver page

ember turret
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Doing what

vocal jewel
vocal jewel
vocal jewel
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MSI DRIVER PAGE

vocal jewel
ember turret
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Give me a few

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Also that isnt the rx 6500 xt i have @vocal jewel

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I have a sapphire pulse

vocal jewel
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you said msi

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send a picture of it in here

ember turret
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Ye

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Of my graphics card?

vocal jewel
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you said msi now i dont belive you to which one you have

vocal jewel
ember turret
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Uhh i got a question…

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Are my gpu fans supposed to be spinning?

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@vocal jewel

vocal jewel
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could turn off when gpu is cool enough

ember turret
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both fans not spining

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gained dust

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on the fans.

vocal jewel
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wdym

formal dove
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almost all new age gpus have a 0db mode for when not in use.

formal dove
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them not spinning won't collect more dust..

vocal jewel
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make sure its for the right version of windows

ember turret
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alr

ember turret
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any thoughts on the topic?

vocal jewel
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that is his thought

vocal jewel
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the fans might not spin if the gpu has a zero decible mode

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which it does

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fans are fine

ember turret
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i meant

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on the topic

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amd adrenaline

ember turret
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not launching

vocal jewel
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did you restart your pc after?

ember turret
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nope

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lemme try rq

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Same outcome tho 100%

vocal jewel
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if you havent been restarting after each install now all of them are going to try to work at the same time

ember turret
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yep

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didnt work

ember turret
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not too sure tho

vocal jewel
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well try uninstalling all of the installers in downloads and you could do a ddu driver uninstall then try fresh

vocal jewel
ember turret
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about restarting after all installs

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i did for some

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not for all probably

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ok so

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what now?

vocal jewel
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did you remove the installers?

ember turret
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yep

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went into downloads and did ctrl+a and hit delete

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whats next boss?

vocal jewel
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follow this guide on wiping drivers and doing a fresh install

ember turret
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i did the ddu uninstall

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earlier

vocal jewel
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you want to do the amd instructions of course

ember turret
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alr ill try again then

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Alr

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@vocal jewel

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Im wipping

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Ok so

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For the ddu he says something i need to download chipset software

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If im using amd

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Correct?

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Im done the pc restarted ima get back on ethernet and let me know what is next after.

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@vocal jewel

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Didnt work

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LMAOOOOOOO

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Well

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Ill just factory reset it tomorrow

vocal jewel
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well the only other thing i can think of is making sure windows is up to date

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if it isnt there could be a compatibility issue

ember turret
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Ill just

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Factory reset it tomorrow

vocal jewel
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just try updating windows

ember turret
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No updates

vocal jewel
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no clue what you mean by "factory reset"

ember turret
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Reset windows entirely

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Whipe all files

steady leaf
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@ember turret have you tried going to task manager and hitting end task on radeon software: host application?

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That usually fixed radeon software being stuck closed for me

ember turret
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ye

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lol