Upgrade not possible

[lofty rampart]

Summary: When trying to upgrade, the progress bar fills up but the process stops and won't complete.

Server: Totemia

Character: Treelo

Position: Tried the upgrading in Flaris and Darkon

Visual proof: see Screenshot

Expected result: A completed upgrade progess (success or fail)

Actual result: It just stops and doesn't complete the progress

Additional comments: I tried switching channels, re logging, tried again after grinding for an hour, different browsers and different items. Sometimes I'm able to upgrade once but then it stops again

[static delta]

Hey!
Please make sure:

-You have enough penya and materials.
-Check that you don’t have any small stacks of erons or minerals in your inventory (like a soul-linked one). Delete or put them in your bank.

[lofty rampart]

Thanks for coming back! I just checked the issue might me the erons. I have 160 without SL and the rest is soul linked. Doesn't the system recognize them as a complete stack?

[static delta]

Unfortunately not.