120-141 was what it peaked at.

[narrow willow]

@small basalt talk here

[small basalt]

Okay

[narrow willow]

do you have some sort of pre installed app that helps with fan curve or other cooling options?

because 141 F = 60 C and that means that it's high during idle

but it is working

[small basalt]

Um...the Omen hub doesn't have a fan curve manual mode, but it does have a max fan mode when in the default profile.

[narrow willow]

try max and tell me the difference in temp for CPU while idle

this will tell me how effective the cooling solution is

[small basalt]

I just opened the gaming hub and it spiked to 174

[narrow willow]

yeah, thats' bad

so chatGPT helped me calculate this but it's only removing 10 watts (power to heat) in heat, for even a stock cooler that's bad which means this laptop is faulty

get a warranty RMA or other repair options for this cooling system

it may be due to insufficient thermal paste/pads, forgotten plastic/paper or air gaps in between the heatsinks

[small basalt]

Okay, this is what I got with max fans enabled on idle.

[narrow willow]

in conclusion, get an RMA and if they say it's been opened threaten to sue because you have a right to open your gadgets

[small basalt]

I have accidental damage coverage so either way I am entitled to free repairs.

[narrow willow]

good, get RMA or repair

say the cooling is fault and needs a replacement

[small basalt]

Okay, I have an email thread with them right now so hopefully they'll get back to me today.

[narrow willow]

nice, DM me if you need anymore help, i'll DM you so it pins to your side bar