Game crashes when loading a savegame. | City Planner Plays | Page 1

supple gate Nov 13, 2022, 12:41 PM

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Whenever I try loading or creating a new city, map editor or anything, the progress bar loads approximately to 2/3 when it crashes. Has anyone else experienced the same thing?

hushed laurel Nov 13, 2022, 2:27 PM

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!modissues

tender capeBOT Nov 13, 2022, 2:27 PM

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__Errors... errors everywhere__

Step 1: Subscribe to the Compatibility Report mod and look at the report it generates when launching the game, found at C:\Program Files (x86)\Steam\steamapps\common\Cities_Skylines\Cities_Data by default.
Step 2: Unsubscribe from anything with "major issues" and check for up-to-date replacements of "mods you should or could unsubscribe."

Step 3: If you don't have Loading Screen Mod, close the game and sub to it.
Step 4: Enable "save reports in this directory" and "check assets for error" in the Loading Screen Mod settings under "reporting".
Step 5: Copy the path to the directory being displayed in the previous step and open it in file explorer.
Step 6: Launch the save that you have been having issues with.

This may fix your issues, but if not...
Step 7: Refresh the reports directory and open the newest asset report file.
Step 8: Open the links to the steam page of any failed assets.
Step 9: Subscribe to any dependencies of the assets (on the right sidebar) that you aren't subscribed to and haven't previously unsubscribed from in Step 2. If there are any dependencies you have previously unsubbed from, unsub from the asset.

Step 10: If you are still having issues, create a thread in #968273009339170836 and post your log files (see the !logs command) and someone will try to help you!

Help! I'm getting simulation errors.
Go back through Steps 1 and 2 and close the game.

If the errors persist, try the "recover from simulation errors" option in the Loading Screen Mod settings (Step 3 above). Otherwise, try Step 10.

hushed laurel Nov 13, 2022, 2:28 PM

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Also, how much RAM do you have?

supple gate Nov 13, 2022, 2:58 PM

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tender cape

Thanks

supple gate Nov 13, 2022, 2:58 PM

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hushed laurel Also, how much RAM do you have?

Not sure...where can I find it?

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7.75GB is "usable" or "available" (not sure what is more acurate translation)

hushed laurel Nov 13, 2022, 3:04 PM

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Do you have any workshop assets?

supple gate Nov 13, 2022, 3:10 PM

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Probably some

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Lemme check

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Do turned-off ones count too?

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(I mean in the content manager)

hushed laurel Nov 13, 2022, 3:22 PM

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supple gate Do turned-off ones count too?

No

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It just affects the loading speed

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If you have too many of them

supple gate Nov 13, 2022, 3:23 PM

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Okey, honestly I can't check now, but I will do It ASAP, thanks very much

supple gate Nov 13, 2022, 3:23 PM

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hushed laurel If you have too many of them

Oh no, I play mostly vanilla, just a few

hushed laurel Nov 13, 2022, 3:24 PM

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supple gate Okey, honestly I can't check now, but I will do It ASAP, thanks very much

No need to hurry, that's ok

supple gate Nov 13, 2022, 5:18 PM

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!logs

tender capeBOT Nov 13, 2022, 5:18 PM

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The following files are necessary to identify the cause of your issue(s):

Output / Player log
Windows (output_log.txt):
[steam folder]\steamapps\common\Cities_Skylines\Cities_Data\
macOS (Player.log):
~/Library/Logs/Unity/
Linux (Player.log):
~/.config/unity3d/Colossal Order/Cities: Skylines/

TM:PE logs
(TMPE.log)
Windows:
[steam folder]\steamapps\common\Cities_Skylines\Cities_Data\
macOS:
~/Library/Application Support/Steam/steamapps/common/Cities_Skylines > right-click and select "Show Package Options" (Yosemite users: "Open in new tab"). The log can then be found in the new tab: Contents/TMPE.log
Linux:
~/.config/unity3d/Colossal Order/Cities: Skylines/

Loading Screen Mod (LSM)
Windows:
%localappdata%\Colossal Order\Cities_Skylines\Report\LoadingScreenMod
macOS:
~/Library/Application Support/Colossal Order/Cities_Skylines/
Linux:
~/.local/share/Colossal Order/Cities_Skylines/Report/LoadingScreenMod/

supple gate Nov 13, 2022, 5:27 PM

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tender cape

@hushed laurel I feel very stupid, but how do I access the "steam folder" on windows? Is that part of the %appdata% folder?

hushed laurel Nov 13, 2022, 5:29 PM

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Yes, appdata/local/collosal order/cities skylines

supple gate Nov 13, 2022, 5:30 PM

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Thanks

hushed laurel Nov 13, 2022, 5:30 PM

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No need to feel stupid there 🙂

supple gate Nov 13, 2022, 5:30 PM

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this one, right?

hushed laurel Nov 13, 2022, 5:31 PM

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Yeah

supple gate Nov 13, 2022, 5:31 PM

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Thx

hushed laurel Nov 13, 2022, 5:31 PM

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I don't know much about what is in logs though

supple gate Nov 13, 2022, 5:33 PM

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Is this the right folder?

quasi rover Nov 13, 2022, 6:21 PM

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supple gate Is this the right folder?

Are you in cities data ? If yes, scroll down

supple gate Nov 13, 2022, 6:24 PM

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quasi rover Are you in cities data ? If yes, scroll down

No, this is a cities_skylines folder and I don't see the cities_data

quasi rover Nov 13, 2022, 6:28 PM

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supple gate No, this is a `cities_skylines` folder and I don't see the `cities_data`

Hum. Have you turned on display of hiden elements ?

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You shouldn't need to but let's say it went weird

supple gate Nov 13, 2022, 6:29 PM

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uh....no I guess?

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Oh no, they are turned on

quasi rover Nov 13, 2022, 6:37 PM

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supple gate Oh no, they are turned on

Did you go through appdata or steamapps ?

supple gate Nov 13, 2022, 6:38 PM

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quasi rover Did you go through appdata or steamapps ?

%appdata%

quasi rover Nov 13, 2022, 6:39 PM

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Oh that's not where it is

quasi rover Nov 13, 2022, 6:40 PM

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supple gate %appdata%

Go to program files, steam, steamapps, common, Cities:Skylines

supple gate Nov 13, 2022, 6:40 PM

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Thaaaanks, that's the problem

quasi rover Nov 13, 2022, 6:41 PM

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You should then see cities data and folder(s) with dates as names

supple gate Nov 13, 2022, 6:47 PM

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quasi rover Go to program files, steam, steamapps, common, Cities:Skylines

Uhhhh....I feel really bad now, but there is no steam file in my program files file

quasi rover Nov 13, 2022, 6:48 PM

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supple gate Uhhhh....I feel really bad now, but there is no `steam` file in my `program file...

Maybe in just programs

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For some reason steam installs in 32 or 64 bit without asking you which you would like

supple gate Nov 13, 2022, 6:52 PM

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quasi rover Maybe in just programs

Oh wait, I am just stupid. It indeed wasn't in program files file, but it was in program files (x86) 😂

quasi rover Nov 13, 2022, 7:11 PM

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supple gate Oh wait, I am just stupid. It indeed wasn't in `program files` file, but it was ...

Steam can install in either of those. On my laptop it's in x86 , on my desktop it's on the standard one

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So, did you reach the folder ?

supple gate Nov 13, 2022, 7:12 PM

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quasi rover So, did you reach the folder ?

Yep, but honestly I am confused since

quasi rover Nov 13, 2022, 7:17 PM

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supple gate Yep, but honestly I am confused since

You're in cities data ? Can you send a picture?

supple gate Nov 13, 2022, 7:18 PM

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quasi rover Nov 13, 2022, 7:19 PM

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Ouput log and TMPE log are below that stuff. It's scroll down time !

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Also, were there files with names only being number when you were inside Cities:Skylines folder ?

supple gate Nov 13, 2022, 7:57 PM

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quasi rover Also, were there files with names only being number when you were inside Cities:...

Excuse me, I probably don't understand

timid kindle Nov 13, 2022, 8:16 PM

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supple gate Excuse me, I probably don't understand

Start by scrolling down until you find output log and drag it over to here. 🙂

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One thing at a time.

quasi rover Nov 13, 2022, 8:20 PM

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supple gate Excuse me, I probably don't understand

I mean : do you have some like these 2 above cities data ?

supple gate Nov 13, 2022, 8:31 PM

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timid kindle Start by scrolling down until you find output log and drag it over to here. 🙂

📎 output_log.txt

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supple gate Nov 13, 2022, 8:31 PM

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quasi rover I mean : do you have some like these 2 above cities data ?

so yes indeed

timid kindle Nov 13, 2022, 8:32 PM

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supple gate so yes indeed

Awesome, now do the same with the file named TMPE 😄

supple gate Nov 13, 2022, 8:32 PM

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timid kindle Awesome, now do the same with the file named TMPE 😄

📎 TMPE.log

timid kindle Nov 13, 2022, 8:35 PM

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Sweet! Now, hopefully, some of all these lovely nerds (which I wish I was too) can decipher those and help you out! 😊

supple gate Nov 13, 2022, 8:39 PM

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timid kindle Sweet! Now, hopefully, some of all these lovely nerds (which I wish I was too) c...

Well thank you for helping me with getting those cipheras from the deepist corners of my computer 😁

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At least I hope those are the deepest

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Probably not

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Anyway

timid kindle Nov 13, 2022, 8:39 PM

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Haha, no worries! it looked to me like you were getting a bit overwhelmed. ^^

supple gate Nov 13, 2022, 8:41 PM

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timid kindle Haha, no worries! it looked to me like you were getting a bit overwhelmed. ^^

Ehhh....definitely not the case, everything was under control 😂

timid kindle Nov 13, 2022, 8:41 PM

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You know what, find the folder on top with the date that's the latest and paste the output log file from there too.

timid kindle Nov 13, 2022, 8:42 PM

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supple gate Ehhh....definitely not the case, everything was under control 😂

Oh, of cooourse, of course, can totally relate to that feeling of everything under control. xD

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They're in YYYY-MM-DD, so don't go american DD-MM

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One thing I can see from the output log you shared (unless I de-nerd myself even more now...) is that you are subscribed to mods that you don't have enabled. That's no good, either use or unsub!
Do you have this? https://steamcommunity.com/sharedfiles/filedetails/?id=2881031511

Steam Workshop::Compatibility Report v2.0.5

sharp edge Nov 13, 2022, 8:46 PM

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I always thought that american would write the date MM-DD?

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But yes, the compatibility report is the most useful, at least in my eyes

timid kindle Nov 13, 2022, 8:47 PM

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Yeah, true, they'd probably go MM-DD-YY though, while most of the world goes YY-MM-DD or DD-MM-YY, so americans place days next to years which is a bit odd imo. 😄

timid kindle Nov 13, 2022, 8:48 PM

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sharp edge I always thought that american would write the date MM-DD?

Nice to see you, btw! I'm doing some payback for the help you gave me. 😊

supple gate Nov 13, 2022, 8:54 PM

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timid kindle They're in YYYY-MM-DD, so don't go american DD-MM

Here

📎 error.log

supple gate Nov 13, 2022, 8:55 PM

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timid kindle One thing I can see from the output log you shared (unless I de-nerd myself even...

Yes, I run this today and it told me to unsubscribe to unuse mods, so I did so

supple gate Nov 13, 2022, 8:56 PM

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timid kindle Yeah, true, they'd probably go MM-DD-YY though, while most of the world goes YY-...

We in Czechia go DD. MM. YYYY

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Yes, we literally use a comma while everyone else uses a slash

supple gate Nov 13, 2022, 8:57 PM

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supple gate Yes, I run this today and it told me to unsubscribe to unuse mods, so I did so

Should I post that here?

timid kindle Nov 13, 2022, 8:57 PM

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Commas in dates? Interesting... Us Swedes do dashes, spaces or nothing at all (so 221113 for today) and it's a bit confusing because sometimes year is first, sometimes it's last.

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Nah, no need if you follow the directions! Are you updating with the new versions of the mods?

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You're out of RAM and pagefile so, as I suspected, you can probably be helped the same way I was the other day! 😄

supple gate Nov 13, 2022, 8:59 PM

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timid kindle Commas in dates? Interesting... Us Swedes do dashes, spaces or nothing at all (s...

Yes, we also do time like HH:MM:SS instead of HH.MM.SS

supple gate Nov 13, 2022, 8:59 PM

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timid kindle Commas in dates? Interesting... Us Swedes do dashes, spaces or nothing at all (s...

Sounds brutal

timid kindle Nov 13, 2022, 9:00 PM

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Oh, yeah, placing periods in there is super odd to me as well! And no am/pm stuff, 24h clock all the way. 🙂

timid kindle Nov 13, 2022, 9:00 PM

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supple gate Sounds brutal

Looking through the back of the pantry can be a really sweaty experience sometimes, I tell ya! xD

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Anyway, yes, pagefile. Do you know how to set that?

supple gate Nov 13, 2022, 9:01 PM

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timid kindle Anyway, yes, pagefile. Do you know how to set that?

No Idea what that is

timid kindle Nov 13, 2022, 9:01 PM

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It's a way for the computer to use your harddrive as a made-up RAM when it needs to, sort of. 😄

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Right, so how much space do you have left on your hard drive?

supple gate Nov 13, 2022, 9:02 PM

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timid kindle It's a way for the computer to use your harddrive as a made-up RAM when it needs...

Does it have some drawbacks?

timid kindle Nov 13, 2022, 9:02 PM

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Nope!

supple gate Nov 13, 2022, 9:03 PM

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Is SSD a hard-drive?

timid kindle Nov 13, 2022, 9:03 PM

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It just uses it temporary, as far as I have understood it, and it's supposed to do that so don't worry. We just need to increase how much of your harddrive space can be used for it as you're running out.

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Yep!

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It's set ridiculously low by default. I could increase mine with about 45'000

supple gate Nov 13, 2022, 9:04 PM

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Actually, would you mind if I would do that tommorow? I literally got a notification that I have my hard drive almost full a few mins ago so it will probably take some time and I am super tired...

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And thank you for your time

timid kindle Nov 13, 2022, 9:05 PM

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Ahhh, yes, I understand. I'm afraid I'll recommend you to get another hard drive and, if you have the money, more RAM. Sorry. :/

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Hey, no worries, have a good night's sleep!

supple gate Nov 13, 2022, 9:05 PM

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timid kindle Hey, no worries, have a good night's sleep!

Thanks

quasi rover Nov 13, 2022, 9:07 PM

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supple gate Here

yep, you ran out of memory.
Although increasing pagfile size will help, i suggest you try to buy more RAM because 8 GB is real tight for the game

timid kindle Nov 13, 2022, 9:10 PM

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quasi rover yep, you ran out of memory. Although increasing pagfile size will help, i sugges...

You think it's better to go for more RAM or another hard drive if they have to choose?

quasi rover Nov 13, 2022, 9:10 PM

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supple gate Is SSD a hard-drive?

Nope. hard drive is HDD. SSD works similarly to USB key

quasi rover Nov 13, 2022, 9:10 PM

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timid kindle You think it's better to go for more RAM or another hard drive if they have to c...

has the existing drive good amount of free space left?

timid kindle Nov 13, 2022, 9:10 PM

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quasi rover Nope. hard drive is HDD. SSD works similarly to USB key

But it is still used in exactly the same way, isn't it?

timid kindle Nov 13, 2022, 9:10 PM

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quasi rover has the existing drive good amount of free space left?

BNah, they said they'd been warned earlier today about spoace running out.

quasi rover Nov 13, 2022, 9:11 PM

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timid kindle But it is still used in exactly the same way, isn't it?

the game is on external drive?

timid kindle Nov 13, 2022, 9:11 PM

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An SSD isn't necessarily external, though?

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I have two internal SSD's.

supple gate Nov 13, 2022, 9:11 PM

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timid kindle BNah, they said they'd been warned earlier today about spoace running out.

Actually, that was SSD, not HDD

quasi rover Nov 13, 2022, 9:11 PM

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timid kindle But it is still used in exactly the same way, isn't it?

as storage yes, but can do parrallel work

quasi rover Nov 13, 2022, 9:13 PM

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supple gate Actually, that was SSD, not HDD

how big is it?

timid kindle Nov 13, 2022, 9:13 PM

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supple gate Actually, that was SSD, not HDD

Which one is the game installed on?

supple gate Nov 13, 2022, 9:13 PM

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timid kindle Which one is the game installed on?

On the C: thing

quasi rover Nov 13, 2022, 9:13 PM

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timid kindle Which one is the game installed on?

(s)he was probably saying it's just 1 drive, in that case a SSD

timid kindle Nov 13, 2022, 9:13 PM

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supple gate On the C: thing

And how much space is left on that? 🙂

timid kindle Nov 13, 2022, 9:14 PM

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quasi rover (s)he was probably saying it's just 1 drive, in that case a SSD

Yeah, that could be it. ^^

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An SSD is a non-mechanical HDD that is faster and more silent. Right?

quasi rover Nov 13, 2022, 9:15 PM

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If it's a desktop PC, then a SATA 2,5'' SSD 500 GB or 1 TB should do the trick

quasi rover Nov 13, 2022, 9:15 PM

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timid kindle An SSD is a non-mechanical HDD that is faster and more silent. Right?

it's a completely different technology 😄

timid kindle Nov 13, 2022, 9:15 PM

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quasi rover it's a completely different technology 😄

Yes, it's not mechanical.

supple gate Nov 13, 2022, 9:15 PM

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I use a laptop and it seems like I only have SSD...sorry, I really don't understand this

timid kindle Nov 13, 2022, 9:17 PM

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supple gate I use a laptop and it seems like I only have SSD...sorry, I really don't underst...

The SSD is the hard drive where your stuff is stored. Don't worry about the technical stuff. 😄
But you have run out of space so you will need a new disc anyway, and an SSD is a better option than an HDD.

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Depening on if you have room in your laptop and dare open it or not, you could get an extra disc, a new disc or an external one.

quasi rover Nov 13, 2022, 9:17 PM

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timid kindle Yes, it's not mechanical.

HDD is a spining pile of magnetic disks, on which a mecanical arm comes to read/write. SSD uses "cells" that capture electrons, using semi-conductors. They look like simple computer chips

timid kindle Nov 13, 2022, 9:18 PM

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quasi rover HDD is a spining pile of magnetic disks, on which a mecanical arm comes to read/...

Yes, that's what I wrote! Mechanical means parts are moving around. ^^

supple gate Nov 13, 2022, 9:18 PM

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timid kindle The SSD is the hard drive where your stuff is stored. Don't worry about the tech...

Okey...well thanks guys, I will think about it

quasi rover Nov 13, 2022, 9:18 PM

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supple gate I use a laptop and it seems like I only have SSD...sorry, I really don't underst...

ok. Does it allow for another storage to be added? Such as slot for M.2 form factor, or space for a 2,5'' ?