Side button pcb on the pulsefire haste mouse is sold separately?

[elder shell]

does anyone know if this side button pcb on the pulsefire haste mouse is sold separately? one of the side buttons is not working anymore even after replacing, I replace both of them but 1 works and the other doesn't even when I replaced and resoldered it multiple times

[compact berry]

You could try asking support, they should be able to answer

[elder shell]

how can I access the support chat?

[compact berry]

I usually go on their website and talk to an agent there

Not entirely sure if they’re available on the weekends though

You can also try sending them an email, which can also be found on their website

You can also try DMing them on one of their social accounts (not discord) such as twitter if you happen to have an account