i don't think anyone who works on the app is in this discord to answer this, but if you give it time, it will come back
#we been having loading screen issue ever since the apps is loading. is there any maintenance.
summer ferry
modest shore
So should I just take a break from the apps until it the apps get back on?
void mulch
Did you happen to get a cloned mon at some point?
Also does it still load endlessly if you force close and reopen?
I think sometimes it does get stuck, but usually reopening after force close seems to work
modest shore
It still work but I was trying to deleted the duplicating digimon but said unable to contact the server
open socket
Also does it still load endlessly if you force close and reopen?
I have had this issue this morning. In transfered a Digimon in the app and when I checked there were 2 copies of It in the app. Now the app won't open anymore. What can i do?
void mulch
Should have deleted the duplicate when you can. Only thing you can do is get the runaround from Bandai and try to get them to fix it
open socket
Should have deleted the duplicate when you can. Only thing you can do is get the...
I know...
Do usually they actually fix It?
void mulch
Eh. If you can actually get someone to listen and not just pass the buck
open socket
Eh. If you can actually get someone to listen and not just pass the buck
So now i only have to wait or I have to contact bandai?
void mulch
Contact
open socket
Contact
Do you please know where i have to write them and what informations i can provide to let they help me and identify my account?
I Imagine my digimon are lost forever... 😔
void mulch
Apparently Bandai Europe is the most responsive
open socket
Apparently Bandai Europe is the most responsive
Can you provide me their email, please?
void mulch
There's a thread around here about this whole thing, there should be some information you can use from that
open socket
Thanks. I Will search and let you know.
open socket
There's a thread around here about this whole thing, there should be some inform...
From what i understood i can almost do nothing. I sent to bandai support a mail hoping that they can fix this.
void mulch
Yeah that's kind of how it goes. None of the other Bandai branches want to take responsibility
open socket
Yeah that's kind of how it goes. None of the other Bandai branches want to take ...
Do you know if any of the users have been able to solve this problem getting the account back without losing Digimon inside it?