#New Apple Studio Display Not Working

7 messages · Page 1 of 1 (latest)

dreamy arch
#

Model: Legion 5 15IAX10
Describe the issue: When I connect my new apple studio display with thunderbolt 5 cord to my lenovo legion 5 laptop with thunderbolt 4 port, I hear the USB connected sound, but the apple display does not turn on.
What have you tried already?: Updating all drivers, trying all ports to connect to. Apple display works of course with my macbook pro.
When did it start producing the issue: Immedietly
Did you install new drivers or software?: Yes
Can you provide images/videos to show us the issue: No

hot fossil
dreamy arch
#

yes

hot fossil
# dreamy arch yes

ok, next up are the silly questions.

  • the studio display is connected to external power? no issues with the wall power outlet?
  • the TB cable is connected to the correct TB port on the monitor (the bolt with a dot)?
  • the laptop is in Hybrid mode, to guarantee both iGPU and dGPU are active?
  • all USB-C ports on the laptop do not work with the display?

after all that it's probably just incompatibility risitasnervous

dreamy arch
#

Yes to all of those.... Pretty disappointed.. Whole reason I bought this laptop was because of the thunderbolt 4 port to be able to use with the ASD.

hot fossil