#Screen no longer working

26 messages · Page 1 of 1 (latest)

pine sapphire
#

Model: Legion 5 16ACH6H
Describe the issue: The laptop turns on fans are spinning and keyboard lights up but nothing comes up on the screen, when I used an external screen it showed the legion loading screen and then lost signal
What have you tried already?:
Removing battery
Reseating ram
Booting into safe mode
When did it start producing the issue: 3 days ago
Did you install new drivers or software?: no
Can you provide images/videos to show us the issue:

pine sapphire
#

It now constantly boots onto this screen on the external screen

sinful bridge
#

Did you try switching to hybrid/dgpu mode in bios?

#

Try downloading windows 10/11 installation media and installing it into USB. Boot into the USB and select recovery options from the installation menu

pine sapphire
#

I've managed to get past the restart loop and got this error

onyx heart
#

I suggest get your laptop to a shop since it seems like internal panel might have died

#

Else

#

Try to switch to Hybrid mode like suggested above

pine sapphire
#

Yeah hybrid mode didn't work

#

I'm going to take it into a shop

onyx heart
#

Did you use display overdrive?

pine sapphire
#

Not sure i just left it charging in sleep mode and came back to the screen not working

spice jetty
#

Do you have any update to share? I have exactly the same problem ? Happened after i installed the new nvidia driver

slate jewel
#

Same problem but with 15ACH6H, do give an update 🙏

spice jetty
#

Since i cant access recovery mode or secure boot im now reinstalling Windows with USB drive. After that im going to try to install an older nvidia driver. Maybe upgrade my bios if there is a never option. And disable fast boot.

languid olive
#

Did you troubleshoot the issue or find a resolution?

pine sapphire
#

I wasn't able to find a resolution

#

I'm not really sure what caused it tbh the last thing I can think of trying is flashing the bios

bronze zephyr
#

Had a similar issue, though mine was worse in that it even when connecting to an external screen I would get no image even in hybrid mode. Pc would just light up the keyboard, no post whatsoever, though it would randomly go on if I performed enough restarts and work well(to am extent) until I had to reboot then it would be back to days of black screen. My repair guy had it for a week, turns out it was faulty ram, even though I was getting a ram error, my sticks seemed to have shorted out. Had them replaced, and it works fine now. Hope this helps folks out there.

languid olive
#

RAM turned out not to be the issue in my case. Still a mystery!

pine sapphire
#

Finally fixed it after all this time, turns out my screen just died so after replacing the screen it works fine

jovial whale
#

@pine sapphire I have same problem, how did you get the right and original panel to you're laptop or you change it in lenovo service ?

pine sapphire
#

I did it myself with a panel I purchased off ebay

#

Just make sure its a from a trusted seller and the correct panel