#Audio Issue

25 messages · Page 1 of 1 (latest)

spiral surge
#

Model:Lenovo legion slim 5 16AHP9
Describe the issue
I bought the laptop a month ago but did not have the chance to use it until now. After i set up everything i found out that there is no music coming at all only voices.
What have you tried already?
I tried to reinstall the audio driver and entered safe mode to check and the issue remains the same. I did not modify nahimic software or touch anything in audio settings.
When did it start producing the issue:
i can't remember since it's the first time to use the laptop, i watched an anime episode and was working fine, then switched off the laptop, and today i opened a video on youtube and i couldnt hear any sound only the voices can be heared.
Did you install new drivers or software?
Only reinstalled audio driver.
Can you provide images/videos to show us the issue: idk how.

onyx sentinel
#

Follow format in pinned post or your post will be deleted.

spiral surge
#

sorry, can you mention me in it.

spiral surge
#

modified

valid basinBOT
#
Legolander The Skelim

Soft EC reset:
Shutdown the laptop, unplug all cables, charger too.
Press and hold power button for 60 seconds, keep holding even if the laptops powers on, release after 60 seconds and then power o...

visual geode
#

Start with soft ec reset

#

Does this happen with laptop speakers or only Bluetooth ones?

spiral surge
spiral surge
visual geode
spiral surge
visual geode
#

Audio enhancement in settings?

spiral surge
visual geode
spiral surge
#

effects are off, and audio profile on Smart

visual geode
#

btw when reinstalling audio driver, did you use the ones from Lenovos website?

spiral surge
#

but the sound seems like something blocking it.

visual geode
#

Try disabling nahimic in device manager

spiral surge
#

everything seems fine now.

onyx sentinel
#

Likely you have noise cancelling on somewhere in Vantage/ the related audio software suit.

#

If you want just go through them all and disable all effect and it should be back to normal without having to disable devices in device manager.

spiral surge
#

got it.