. | Legion Series | Page 1

solar wind Mar 21, 2025, 10:03 PM

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So it showed errors? Or?

gray skiff Mar 22, 2025, 9:55 AM

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Doing what? Just idling and light load?

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And did you check with hwinfo what the vdimm reads are for the crucial kit? Is it actually applying 1.2V?

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And by "straight to black" you mean reboot?

spring musk Mar 22, 2025, 10:08 AM

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I did not check hwinfo

gray skiff Mar 22, 2025, 10:08 AM

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Do now

spring musk Mar 22, 2025, 10:08 AM

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I am currently doing a fresh install of windows using windows reset

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Should I stop it it is still on download section but have to be wuick

gray skiff Mar 22, 2025, 10:09 AM

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Ah you aren't even using the crucial kit any more with the 1.2V spec. Would still be interesting

spring musk Mar 22, 2025, 10:09 AM

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76%

gray skiff Mar 22, 2025, 10:09 AM

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spring musk Should I stop it it is still on download section but have to be wuick

Nah, go ahead

spring musk Mar 22, 2025, 10:09 AM

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Ok ty

gray skiff Mar 22, 2025, 10:09 AM

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No rush with the hwinfo

spring musk Mar 22, 2025, 10:09 AM

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I am trying this bc

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In the event scheduler I remember seeing a kernal file come up

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And I just saw a forum post saying that file relates to windows update files potential corruption etc

gray skiff Mar 22, 2025, 10:10 AM

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So to recreate: you were using the notebook "normally". Balanced power mode, GPU still hybrid? And then screen went black and it rebooted?

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Yeah can't hurt to reset windows.

spring musk Mar 22, 2025, 10:11 AM

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Gpu is not and never was in hybrid according to my vantage app

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The hybrid option on the right of the main page is not ticked

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And yes screen to black, no entry in bluescreenview, immediate restart

gray skiff Mar 22, 2025, 10:13 AM

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Mkay. Had similar reboots with unstable RAM (manually tweaked, so not same circumstances as you)

spring musk Mar 22, 2025, 10:13 AM

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The way it crashed was there was a sudden hang of everything on screen for about 3 seconds, then black screen crash and restart

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Every single forum post I see online says ram

gray skiff Mar 22, 2025, 10:14 AM

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So

reset windows
update all drivers via vantage or LLT
run hwinfo sensor view while doing some mid-heavy load
send me a screenshot of hwinfo sensor

spring musk Mar 22, 2025, 10:15 AM

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Thanks very much I'll get on this

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I'm so defeated by this lol I can't sleep my whole life is this pc

gray skiff Mar 22, 2025, 10:15 AM

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Also next time you encounter a bsod or reboot, maybe enable hybrid mode

spring musk Mar 22, 2025, 10:16 AM

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Ok I will

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And I will note it here if I do

spring musk Mar 22, 2025, 10:56 AM

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Ok windows reset with files

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6 mins in, checked vantage no updates other than arena app, added keyboard to Bluetooth and downloaded Firefox and discord then first blue screen

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Just restarted, entered password, loaded into windows then immediate BSOD

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Just restarted, entered password again, loaded into windows again, no crash yet

gray skiff Mar 22, 2025, 11:00 AM

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Guess the ram is faulty after all. So next logical step would either be

check RAM via memtest86 boot. Need a USB drive tho
use the original 8gb ram
ram dance again: switch slots, use only one stick again, etc

spring musk Mar 22, 2025, 11:00 AM

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It can't be unless it's the slot itself

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I memtest5 the 8gb original ram and fine, same with the X2 16gb in there now

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I remember on pc when I used to get more ram I had to push a little button next to the ram to get it to work, is this still a thing?

gray skiff Mar 22, 2025, 11:05 AM

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spring musk I remember on pc when I used to get more ram I had to push a little button next ...

Never heard of that. You mean something like cmos reset?

gray skiff Mar 22, 2025, 11:05 AM

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spring musk I memtest5 the 8gb original ram and fine, same with the X2 16gb in there now

But the OG ram never bsod, did it?

spring musk Mar 22, 2025, 11:06 AM

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it did not but it wasn't in there very long

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I have however just noticed in device manager it is only listing my 1650 under display drivers

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but there's also an on board gpu meant to be there isn't there?

gray skiff Mar 22, 2025, 11:07 AM

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Yeah because you're not on hybrid, are you?

spring musk Mar 22, 2025, 11:07 AM

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even with hybrid turned off it would show the device though no?

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I'll turn it on see if it appears

gray skiff Mar 22, 2025, 11:08 AM

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Probably not after windows reset or something

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Give hybrid a try. Hell maybe try BIOS reset to default

spring musk Mar 22, 2025, 11:08 AM

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resetting bios to default now

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wait

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what about drivers from lenovo

gray skiff Mar 22, 2025, 11:09 AM

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Dunno what state it is after windows reset. Never done it

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Worth a try

spring musk Mar 22, 2025, 11:16 AM

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Tried with Lenovo bridge only detected arena needed updating

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I'm in bios now but can't find reset setting

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Load default config

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That's got to be it

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Ok BIOS reset to default by pressing f9 on bios menu to load default configuration

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downloading AMD VGA Driver for Windows 10 (64-bit) - Lenovo Legion 5-15ARH05 from Lenovo website to see if that will make CPU Igpu appear in Devices

gray skiff Mar 22, 2025, 11:25 AM

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Yeah go through all categories and maybe get platform driver as well.

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Only see the serial-io thing. Probably not related

spring musk Mar 22, 2025, 11:29 AM

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installed NVIDIA VGA Driver for Windows 10 (64-bit) - Lenovo Legion 5-15ARH05
553.28 MB
30.0.14.7219

gray skiff Mar 22, 2025, 11:31 AM

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You mean AMD? Thought the igpu was missing

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Ah both.

spring musk Mar 22, 2025, 11:39 AM

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I downloaded both to be safe

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only igpu was missing

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I enabled hybrid mode and igpu appeared under graphic display devices again

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but then I got another BSOD

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I give up fuck this

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it's not worth the hassle

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I have not slept for 3 days

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just going to take the L

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thanks for your help berg, you're a good man!

gray skiff Mar 22, 2025, 11:51 AM

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Put the og RAM in and leave it for now

spring musk Mar 22, 2025, 11:54 AM

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I'm going to try one more thing

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which is sending you the hw info you asked for

spring musk Mar 22, 2025, 12:31 PM

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God damnit I can't stop

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Trying windows mem diagnostic tool now on boot

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It won't find error whatever is going on is not the ram itself, it has to be driver related or other hardware

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I am 99% sure of this based on how everything has gone so far

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The 8gb og stick didn't crash but it was only in there for like 3 hours with basically nothing running other than when I updated bios after confirming it at least appeared stable

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No errors on memdiagtool boot

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Running diskchk utility on boot

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installing all windows update from windows updater since fresh windows refresh

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all updates completed.

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will patiently await next crash or BSOD lol

gray skiff Mar 22, 2025, 1:11 PM

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What about hwinfo

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It will tell you so much. What timings and voltages your ram runs at, how hot your CPU gets, etc

spring musk Mar 22, 2025, 1:13 PM

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I have it but what do you want to see

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the values change in real time

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I can stream it for you?

gray skiff Mar 22, 2025, 1:14 PM

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No, just screenshot it under some load. Like TM5 or game

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Run TM5 for 5 minutes, then screenshot it while it's still running

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Or even better: do a screenshot now while idle and then another while under heavy load

spring musk Mar 22, 2025, 1:29 PM

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just now with minimum programs running

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or close enough at least

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(only discord and spotify open)

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5 mins into mem5

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I've just seen the sensors menu, is that what you want?

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it's all the temps and that you want right

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I'll give it 5 to cool down from the mem5 test and will repost all sensors for both idle and heavy

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ok idle/low usage:

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and now after 5 mins of mem5:

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gray skiff Mar 22, 2025, 2:25 PM

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Hmm, nothing obviously wrong there. Not much voltage info in there either tho. Guess 5th gen didn't report as much as I am used to

spring musk Mar 22, 2025, 2:48 PM

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well thanks anyway berg

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you're literally the nicest and most helpful member of this server, your support and advice has been greatly appreciated

gray skiff Mar 22, 2025, 2:49 PM

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Sure, thanks for the flowers 🥸

Still puzzling thing so I really thought we would solve this

spring musk Mar 23, 2025, 12:12 AM

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wouldn't it be funny if it was a badly seated stick

vital beacon Mar 23, 2025, 7:15 AM

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did you do memtest?

spring musk Mar 23, 2025, 10:15 AM

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would it show error on a memtest if the stick was seated badly?

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i tested with mem5 on several of the sticks mentioned above, 90 mins at a time and no error, but not with mem86 pre boot

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last night I came home drunk and couldn't let it rest so opened her up again and noticed that the second ram stick had to be a tiny bit forced into place more than the slot above it(which is the one the 8gb ram was in when tested alone without issue) i fiddled with it a bit and it slid in a lot smoother than it had been (both ways it looks properly seated and straight but this time the slide had no tension at all

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it's survived overnight without crash or BSOD, will update at the end of today or next incident if this is now fixed

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it would actually be hilarious with all the troubleshooting I've done for it to have been a bit of something in the ram slot as it hadn't been used before

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I did lift the laptop with a torch to see if anything noticable in there but there was nothing, maybe it was a bit of dirt right up in there or a bit of badly cut plastic piece of something that popped off when i fiddled with it

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I feel like it is reasonable to believe if a ram stick was seated ever so slightly out of place then it wouldn't show errors on memtest at all but at random if contact was made between 2 bits it shouldn't it would black screen/bsod with dump issue potentially related to ram

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this is based on logic and not knowledge so please let me know your thoughts if different or in line

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if it is this, at least now I would know how crucial it is when working with a hardware issue to make step 1 being absolutely sure there is 100% no issue with the physical connection/seating

spring musk Mar 23, 2025, 11:21 AM

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pointless even debating the above, BSOD just now again

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that is the longest it has lasted for a while

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would it help anyone to see my BSOD dump files?

spring musk Mar 23, 2025, 12:01 PM

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I'm downloading windows debug tool and will read bsod myself and troubleshoot.

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<@&761180502421930026> please delete this entire thread, thank you.

long tangle Mar 23, 2025, 12:06 PM

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spring musk <@&761180502421930026> please delete this entire thread, thank you.

why? you fixed it?

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