Legion 5 Pro Display issues

[torpid ravine]

Model: Legion 5 Pro (16ACH6H)

Describe the issue: The built-in monitor stays black on startup. However, connecting to an external monitor works fine. When I try to update the NVIDIA graphics driver, the screen goes black again, and HDMI shows “no signal.” The display on the built-in screen also shows glitches after pressing F2 to check the status.

What have you tried already?: Restarted, held F2 to access BIOS, ran Lenovo Vantage hardware scan (which shows all components as OK). I also tried updating the NVIDIA driver, but when I do the required restart action, the black screen issue happens and rebooting in f2 and checking the installation status reads “installation failed”

When did it start producing the issue: monitor suddenly started “tearing” while using Discord.

Did you install new drivers or software?: Yes, I attempted to update the NVIDIA graphics driver.
Can you provide images/videos to show us the issue: (Attached image showing the glitchy display on lenovo laptop monitor after F2. External monitor looks fine)

[flat kraken]

Did you try to do a DDU?

[hoary marten]

GhostFella

__How to clean install video drivers? ddu, nvidia cleanup tool, amd cleanup utility__

Make sure you are in HYBRID MODE (to avoid any issues that might or might not appear)

1. Download portable, self-extracting DDU (Display Driver Uninstaller) from: <https://www.wagnardsoft....

Result 1 of 1

[flat gull]

You going to respond?

[torpid ravine]

Thanks

Going to try this but gotta blow through my finals first in case anything bad happens