#Max fans and high CPU usage at idle after board replacement

20 messages · Page 1 of 1 (latest)

normal matrix
#

Model: Legion 7 16ACHG6 Ryzen 7 5800H 3080 GPU
Describe the issue: Idle state, my laptop temps are between 85-102 degrees celsius. While gaming, I observed the frames are like a tiktok edit.
What have you tried already?: Soft EC reset. I faced the gaming issue last time I got my screen and heatsink replaced and that solved it but it isn't solved now
When did it start producing the issue: I recently received my laptop from repairs where the service center has stated that they replaced the mainboard, cleaned dust, and replaced thermal paste.
Did you install new drivers or software?: Nope
Can you provide images/videos to show us the issue: Pasted the CPU stats (at idle), GPU stats (while in the menu of God of War) and in-game stats while playing PES 2021

queen geyser
#

100c at 15w

#

Who did you give your laptop to? Lenovo or third party?

#

Can you expand CPU core temperature tab when under load? I am curious weather they just left part of the die exposed

native crest
#

Return it back to service

normal matrix
#

I purchased this laptop from Euronics so they gave it to Authorised Service Center

#

Problem is that I have to leave the country next week and I will return back in mid January

queen geyser
#

Well, technicians fucked up, they either did not apply paste correctly or used dollar store toothpaste instead

native crest
normal matrix
normal matrix
native crest
normal matrix
#

I am also suspecting this is a thermal paste issue

native crest
queen geyser
normal matrix
#

Apologies if I am sounding like a kid, I am slightly stressed about the situation

native crest
normal matrix
#

Yup I'll check one here locally

normal matrix
#

Fixed the issue myself. Disassembled the laptop and observed the heatsink screws were not screwed at all hence creating a gap between cpu and gpu.