#trackpad not working in windows

16 messages · Page 1 of 1 (latest)

shadow prawn
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Model: Legion 5 15ACH6H

describe the issue:
my trackpad doesn't do anything when i'm in windows, in the bios everything is fine yet when i boot into windows 11 it doesn't do anything

what have you tried already:
-pressed Fn+F10 to check if it just wasn't turned off
-restarted computer
-looked in bios for detection errors (track pad DOES work in the bios)
-looked in device manager for wrong lenovo keyboard drivers but there wasn't even a keyboard named lenovo keyboard, just 5 times HID keyboard device and 1 standard PS/2 keyboard all of which were ''working properly'' according to windows
-updated the bios
-installed the latest version of Windows 11

When did you start having the issue:
i couldn't say for sure, the first time i encountered it was two weeks ago but i've had my laptop connected to monitor and keyboard for a few months so i could be anywhere from beginning of april - now

did you install new drivers or software?
not that i know of, maybe a few automatic updates but not actively

can you provide images/videos to show us the issue:
i attached an image of the device manager, please let me know if you need anything else.

image.png
jovial plume
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Same happening to Legion 7Pro but at least gesture and touch pad works

shadow prawn
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did you find a fix?

jovial plume
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no mate been looking for some help but nothing so far

alpine jolt
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Fuck Lenovo for that

alpine jolt
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Since I was under warranty I got 2 keyboard deck with TouchPad replacements

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One temp fix I found was setting TouchPad sensitivity to max

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I have the same model

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And it works well with bios

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Just not when booted

shadow prawn
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I found the fix, apparently Lenovo thought it was a good idea to automatically update and at the same time it decided to treat the trackpad as a Bluetooth device and turn it off.....😑

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Thanks so much for your help!

alpine jolt
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Be aware about that