Bluetooth is gone from PC | Legion Series | Page 1

alpine pond Apr 22, 2024, 12:08 AM

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I have the Legion T5 28IMb05. Yesterday I went to connect my headphones to my PC and it didn't work it didn't work on any of my bluetooth devices. This is the second time this has happened. Last time I was able to fix it after redownloading the bluetooth drivers for windows 11 onto my PC. I went into intels website to download the latest bluetooth drivers for windows 11. I then ran them and restarted PC and the issue is still there.

rigid rampart Apr 22, 2024, 12:13 AM

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alpine pond I have the Legion T5 28IMb05. Yesterday I went to connect my headphones to my PC...

Are you sure you have an intel WiFi card?

alpine pond Apr 22, 2024, 12:13 AM

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I don't know what that is

rigid rampart Apr 22, 2024, 12:14 AM

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risitasnervous

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Look up your WiFi card in device manager to task manager

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You can’t just install any Bluetooth driver

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It depends on what brand WiFi card you have

alpine pond Apr 22, 2024, 12:14 AM

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oh

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how do I find it in device manager?

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rigid rampart Apr 22, 2024, 12:15 AM

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Under network adapters

alpine pond Apr 22, 2024, 12:15 AM

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that?

rigid rampart Apr 22, 2024, 12:16 AM

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Ya that’s fine

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So at least you do have intel

alpine pond Apr 22, 2024, 12:16 AM

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And i am on windows 11

rigid rampart Apr 22, 2024, 12:17 AM

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Ya that doesn’t matter

alpine pond Apr 22, 2024, 12:17 AM

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okay

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rigid rampart Apr 22, 2024, 12:18 AM

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Try uninstalling intel blue tooth from device manager. Click the box that says remove driver if possible. Then reboot and run windows update

rigid rampart Apr 22, 2024, 12:18 AM

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alpine pond

You can uninstall this if you want.

alpine pond Apr 22, 2024, 12:18 AM

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that update?

rigid rampart Apr 22, 2024, 12:19 AM

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I’m saying you can uninstall that intel software if you want. It’s worthless

rigid rampart Apr 22, 2024, 12:19 AM

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rigid rampart Try uninstalling intel blue tooth from device manager. Click the box that says r...

Do this.

alpine pond Apr 22, 2024, 12:19 AM

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is it one of these?

rigid rampart Apr 22, 2024, 12:19 AM

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No

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Bluetooth

alpine pond Apr 22, 2024, 12:19 AM

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bluetooth isnt an option

rigid rampart Apr 22, 2024, 12:20 AM

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Idk what you’ve done then

alpine pond Apr 22, 2024, 12:20 AM

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i havent installed anything recently

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this happened a year ago too and it just magically worked again after a month

rigid rampart Apr 22, 2024, 12:20 AM

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In device manager click view>show hidden devices

alpine pond Apr 22, 2024, 12:20 AM

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its there

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rigid rampart Apr 22, 2024, 12:22 AM

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See if it will let you uninstall Intel Bluetooth

alpine pond Apr 22, 2024, 12:22 AM

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is that the first one?

rigid rampart Apr 22, 2024, 12:23 AM

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The one that says intel Bluetooth…..

alpine pond Apr 22, 2024, 12:23 AM

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oh i didnt see taht

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should I atempt to remove the driver too?

rigid rampart Apr 22, 2024, 12:24 AM

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Click the link box

alpine pond Apr 22, 2024, 12:24 AM

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link box?

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like

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the link?

rigid rampart Apr 22, 2024, 12:24 AM

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Check box

rigid rampart Apr 22, 2024, 12:25 AM

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rigid rampart Try uninstalling intel blue tooth from device manager. Click the box that says r...

.

alpine pond Apr 22, 2024, 12:25 AM

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okay brb

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checked for updates and nothing is there

rigid rampart Apr 22, 2024, 12:28 AM

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Is Bluetooth in the task bar?

alpine pond Apr 22, 2024, 12:30 AM

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its not

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rigid rampart Apr 22, 2024, 12:32 AM

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Install the Bluetooth driver from Lenovo support

alpine pond Apr 22, 2024, 12:33 AM

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there is a lot

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but they are all windows 10

rigid rampart Apr 22, 2024, 12:34 AM

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The first one

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Then reboot

alpine pond Apr 22, 2024, 12:35 AM

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do i run it first?

rigid rampart Apr 22, 2024, 12:35 AM

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Please read what I wrote

alpine pond Apr 22, 2024, 12:36 AM

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i did

rigid rampart Apr 22, 2024, 12:36 AM

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rigid rampart The first one

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alpine pond Apr 22, 2024, 12:36 AM

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yeah i downloaded it

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rigid rampart Apr 22, 2024, 12:38 AM

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alpine pond do i run it first?

I misread this, but obviously you have to install the driver. You can’t just download it and expect it to do anything

alpine pond Apr 22, 2024, 12:40 AM

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bluetooth isnt even in the device manager like it was before

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i dont get how its confliscting with other ones

rigid rampart Apr 22, 2024, 12:42 AM

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Run that newer driver you had earlier then

alpine pond Apr 22, 2024, 12:43 AM

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says I have it on my device still

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should I remove, reboot run and install this time?

rigid rampart Apr 22, 2024, 12:43 AM

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sure

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or repair

alpine pond Apr 22, 2024, 12:48 AM

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typical right?

rigid rampart Apr 22, 2024, 12:49 AM

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Sure

alpine pond Apr 22, 2024, 12:56 AM

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its not working

rigid rampart Apr 22, 2024, 1:16 AM

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is it in the task bar?

devout ibex Apr 22, 2024, 1:41 AM

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alpine pond

this implies that the bluetooth device is physically disconnected from the laptop
which is wacky given that wifi still works

alpine pond Apr 22, 2024, 1:42 AM

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its all of my bluetooth devices

devout ibex Apr 22, 2024, 1:42 AM

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i mean the bluetooth radio

alpine pond Apr 22, 2024, 1:43 AM

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what is that?

devout ibex Apr 22, 2024, 1:43 AM

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oh wait you have a desktop

alpine pond Apr 22, 2024, 1:43 AM

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yeah

devout ibex Apr 22, 2024, 1:43 AM

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alpine pond what is that?

the literal "bluetooth chip" in your desktop. that talks to all your bluetooth accessories

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the desktop can't detect it anymore, it's as if you have no bluetooth support at all

alpine pond Apr 22, 2024, 1:44 AM

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yeah thats what it is doing

devout ibex Apr 22, 2024, 1:44 AM

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lucky for you bluetooth modules should be replaceable

alpine pond Apr 22, 2024, 1:45 AM

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how difficult is it to replace?

devout ibex Apr 22, 2024, 1:45 AM

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however i don't know where it would be.
go to https://pcsupport.lenovo.com and find the hardware maintenance manual for your desktop

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also post your exact desktop model here so i can read the manual too

devout ibex Apr 22, 2024, 1:46 AM

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alpine pond how difficult is it to replace?

shouldn't be too hard, but might require connecting small parts. wifi modules can be bought on amazon for like $20

alpine pond Apr 22, 2024, 1:46 AM

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Legion T5 28IMB05

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ios that it

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is*

devout ibex Apr 22, 2024, 1:46 AM

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yep

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found the manual.
i won't link it, you should practice finding it yourself on the website

alpine pond Apr 22, 2024, 1:47 AM

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okay

devout ibex Apr 22, 2024, 1:47 AM

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it uses the same wifi card module that laptops use

alpine pond Apr 22, 2024, 1:49 AM

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okay ill look more into it tomorrow

devout ibex Apr 22, 2024, 1:50 AM

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you can either get a direct AX200 replacement

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buy intel's official AX200 kit
https://www.amazon.com/Intel-Wi-Fi-Gig-Desktop-AX200-NGWG-NV/dp/B085M7VPDP

Intel Wi-Fi 6 (Gig+) Desktop Kit, AX200, 2230, 2x2 AX+BT, vPro®

Intel Wi-Fi 6 (Gig+) Desktop kit includes M.2 2230 module, optimized external antenna, standard size mounting bracket with RF cables installed and a low profile mounting bracket. Features Bluetooth 5.0 and WPA3 security. Motherboards must have M.2 key E slots to be compatible.

alpine pond Apr 22, 2024, 1:51 AM

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okay thank you so much ill have to try that

devout ibex Apr 22, 2024, 1:52 AM

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or upgrade to an AX210 for wifi 6E

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or go all in and upgrade to wifi 7 with a BE200

alpine pond Apr 22, 2024, 1:52 AM

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what will getting a better o ne make better?

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like wifi speeds?

devout ibex Apr 22, 2024, 1:52 AM

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compatibility with faster wifi routers supporting newer wifi

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mostly for future-proofing. very few routers are wifi 7 or 6E and you might not even have a wifi 6 router

alpine pond Apr 22, 2024, 1:54 AM

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its backwards compatible?

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like itll work if its not 7 or 6E

devout ibex Apr 22, 2024, 1:55 AM

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all wifi is backwards compatible

alpine pond Apr 22, 2024, 1:55 AM

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okay

devout ibex Apr 22, 2024, 1:56 AM

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if you are interested in wifi 7 double-check that the card will even fit your desktop. the slot is different for the BE200

alpine pond Apr 22, 2024, 2:01 AM

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ohh okay thanks for the tips

devout ibex Apr 22, 2024, 2:02 AM

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oh yeah one other thing to check is your BIOS, there might be a place to enable or disable bluetooth there

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obviously if it's already enabled in BIOS then you still have to buy a new wifi/bluetooth card

alpine pond Apr 22, 2024, 2:03 AM

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The BIOS is in Device manager right?

devout ibex Apr 22, 2024, 2:03 AM

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no

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the BIOS is the motherboard configuration, before you even enter windows

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usually you can get into BIOS by mashing F2 F1 after power on

alpine pond Apr 22, 2024, 2:04 AM

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okay ill try that

devout ibex Apr 22, 2024, 2:05 AM

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good luck

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oh apparently for lenovo desktops it's mash F1 to enter BIOS

alpine pond Apr 22, 2024, 2:12 AM

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Yeah I was able to get to Lenovo bios through window bios

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I'm guessing SATA drive 1-4 hot plug support isn't what I'm looking for

devout ibex Apr 22, 2024, 2:14 AM

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nope

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the user guide for your desktop specifically calls out a bluetooth on/off

alpine pond Apr 22, 2024, 2:14 AM

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Yeah I'm not finding anything about Bluetooth

devout ibex Apr 22, 2024, 2:14 AM

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huh

alpine pond Apr 22, 2024, 2:15 AM

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It should be in advanced right

devout ibex Apr 22, 2024, 2:15 AM

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hold on

alpine pond Apr 22, 2024, 2:15 AM

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rn_image_picker_lib_temp_aef8aa2a-2329-4787-8251-7f48bfdd6a2b.jpg

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Okay

devout ibex Apr 22, 2024, 2:15 AM

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lenovo has a BIOS simulator that i can use to browse a simulated version of your desktop's BIOS which is very cool

alpine pond Apr 22, 2024, 2:16 AM

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Oh woah

devout ibex Apr 22, 2024, 2:16 AM

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oh welp i guess there is no bluetooth option

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lol

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time to buy a wifi card 💸

alpine pond Apr 22, 2024, 2:17 AM

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Damn okay

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Now I'm confused how this problem resolved itself last time

devout ibex Apr 22, 2024, 2:18 AM

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hardware problem with the wifi/bluetooth module

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random

alpine pond Apr 22, 2024, 2:18 AM

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devout ibex or upgrade to an AX210 for wifi 6E

Wait is the upgrade cheaper than the replacement?

devout ibex Apr 22, 2024, 2:18 AM

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🤷‍♂️ guess so

alpine pond Apr 22, 2024, 2:19 AM

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Oh it's on sale

devout ibex Apr 22, 2024, 2:19 AM

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these are all 3rd party sellers, it doesn't matter who you buy it from

alpine pond Apr 22, 2024, 2:21 AM

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How would I figure out what like number my wifi is

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Is it in the task manager?

devout ibex Apr 22, 2024, 2:22 AM

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yeah, under "Connection type"

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802.11ac is 5
802.11ax is 6 (or 6E, but your current AX200 wifi card doesn't support 6E)

alpine pond Apr 22, 2024, 2:23 AM

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802.11n is the one im on rn

devout ibex Apr 22, 2024, 2:23 AM

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lol

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ancient router

alpine pond Apr 22, 2024, 2:24 AM

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or i can do 802.11ac

alpine pond Apr 22, 2024, 2:24 AM

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devout ibex ancient router

its like

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i think my parents have had it since before I was born

devout ibex Apr 22, 2024, 2:26 AM

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well not necessarily ancient, 802.11n (wifi 4) is 2.4GHz, the router might still support 802.11ac (wifi 5) over 5GHz if configured right

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but configuring the router is a completely separate problem

alpine pond Apr 22, 2024, 2:26 AM

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i rarely use the 5 one because it seems to be worse

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as its really inconsistent

devout ibex Apr 22, 2024, 2:27 AM

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5ghz is shorter range

alpine pond Apr 22, 2024, 2:27 AM

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oh thats probably why then

devout ibex Apr 22, 2024, 2:27 AM

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it's faster than 2.4GHz if you're closer to the router

alpine pond Apr 22, 2024, 2:28 AM

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okay ill look into it more thanks for the help

#Bluetooth is gone from PC