#Legion 7 (gen 6) random crashing/freezing/rebooting by itself

5 messages · Page 1 of 1 (latest)

visual coyote
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I have a legion 7 gen 6 AMD version, this problematic of a laptop suddenly reboots and freezing by itself when being left at idle or doing something with the windows settings app, sometimes it freezes when im clicking something on the browser or when doing nothing on the desktop. When playing games and letting the game sit on the background it is stable and does not crash.

i have done DDU both AMD and NVIDIA drivers to no avail. I have re-installed windows, no drivers installed and it still reboots by itself. I don't know if this is caused by a crappy latest windows update or my hardware is borked. I also have cleaned the laptop and repasted it with the usual PTM7950 on CPU and Kryonaut on GPU, also redone thermal paste on mosfet. BIOS also updated from 53WW to 60WW (both are affected)

i do not know what is happening with this machine, can one lead me to conclusions if this was Hardware or Software problems. Thanks in advance.

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I cannot post dumps as it does not generate dumps. yes, i maybe severly fked.

wintry sluice
cloud smelt
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Yep there isn't much to do it sounds like some kind of hardware issue

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Sounds like you already did everything