#Booting errors: Kernel Power Event ID 41 + fTPM Bitlocker error

36 messages · Page 1 of 1 (latest)

twilit ice
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Hey! I'm experiencing a few problems with my new laptop, could someone help please?

A few weeks ago my laptop started to randomly shut down (Kernel Power Event ID 41). Not while gaming, usually when it was asleep or i was just browsing (the temperature was normal/low). It always restart itself 2-4 times per day, so its pretty annoying. I looked for solution online, i saw that many people had similar problems, so i tried to change a few things in the settings but didn't really help.

In addition to this my laptop started to boot every time with a fTPM Bitlocker error message (I don't really know what's that, I don't think i use it). I even had to create a new password for the Microsoft account to log in. I don't know why these are happening, but im pretty annoyed at this point. Could someone help me please?

Here are some specs, let me know if I missed something.

Computer Type: Lenovo Legion 5 15ARH7H Laptop

GPU: NVIDIA GeForce RTX 3070 Laptop GP

CPU: AMD Ryzen 7 6800H with Radeon Graphics 3.20 GHz

BIOS Version: LENOVO JUCN63WW, 2023. 09. 18.

RAM: 16GB

Operating System & Version: Windows 11 Home 10.0.22631 build 22631

Thanks for the help!

south whale
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hmm

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I suggest first to decrypt your machine

twilit ice
bitter barn
# south whale hmm

I'm having the same problem, but my device is not even encrypted....
Should I start a new thread or is it ok if I ask here?

bitter barn
twilit ice
twilit ice
bitter barn
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Bitlocker encryption isn't even available if you're on windows 11 home......

molten kraken
twilit ice
molten kraken
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Still nothing as in what?

twilit ice
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Windows security says its missing and i get the error message every time i turn on the laptop

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should i click "yes" here?

molten kraken
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Yes

twilit ice
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is my data save tho?

molten kraken
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Yes

twilit ice
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okay, thanks, i'll try

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@molten kraken do you this the 2 problems are connected? (Kernel 41 + fTPM)

molten kraken
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Maybe

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Kernel 41 could be a million different things

twilit ice
molten kraken
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For your kernel power BSOD, I would recommend using blue screen view to analyze the crash dump and see what driver caused it

south whale
bitter barn
twilit ice
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The TPM message disappeared, but this morning my laptop struggled booted. it restarted like 10 times before it actually turned on :/

runic blaze
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downgrade the bios. i have legion 5 gen 7. after updating the bios to JUCN63WW, my laptop started random shutdown with error kernel 41. downgrade the bios to JUCN59WW and reinstall windows solved the problem @twilit ice

twilit ice
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@runic blaze is that difficult to do? I'm not really an expert 🙃

molten kraken
runic blaze
twilit ice
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Thanks

runic blaze
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no problem

molten kraken