Some of my keyboard keys aren't the correct color | Legion Series | Page 1

random fable Aug 13, 2023, 4:25 AM

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Read and format your post correctly

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https://discord.com/channels/761178912230473768/1019663974737924126

fossil lark Aug 13, 2023, 4:36 AM

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@random fable Reposted

random fable Aug 13, 2023, 4:39 AM

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You didn’t mention you did an EC reset already, but do it again. Follow the guide in #1020285176531669012 and do it for the full 60 seconds.

fossil lark Aug 13, 2023, 4:43 AM

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Okay I fixed it @random fable

random fable Aug 13, 2023, 4:43 AM

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fossil lark Okay I fixed it <@456226577798135808>

So this can be closed? What did you do?

fossil lark Aug 13, 2023, 4:43 AM

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Wait no

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I meant

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I fixed the format

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for the problem

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by mentioning I did the EC reset

random fable Aug 13, 2023, 4:44 AM

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Ya you already said that

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So still it again

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Also get roles

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id:customize

fossil lark Aug 13, 2023, 4:45 AM

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Okay I did it

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What should I do now?

random fable Aug 13, 2023, 4:45 AM

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Your roles are wrong. They don’t make sense

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What laptop do you have?

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Read the model number off the bottom

fossil lark Aug 13, 2023, 4:46 AM

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It's the legion 5 slim

random fable Aug 13, 2023, 4:46 AM

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Intel? Amd?

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You don’t have a Nvidia 20 series card

fossil lark Aug 13, 2023, 4:47 AM

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Legion 7
AMD Radeon
AMD RYZEN 5000 SERIES 7

fossil lark Aug 13, 2023, 4:47 AM

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random fable You don’t have a Nvidia 20 series card

Idk how to check that

random fable Aug 13, 2023, 4:47 AM

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You have now said you have to completely different laptops

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Read. The. Model. Number. Off. The. Bottom. Of. The. Laptop.

fossil lark Aug 13, 2023, 4:49 AM

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PF9XB2404048

random fable Aug 13, 2023, 4:49 AM

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Legion slim 7. Gen 6. Amd ryzen 7. Nvidia 30 series. Pick those roles please.

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Also please now delete. You shouldn’t show people your serial number.

fossil lark Aug 13, 2023, 4:50 AM

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oKAY

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I fixed it

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Now what should I do

random fable Aug 13, 2023, 4:50 AM

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Good. Now. Do the EC reset for the full 60 seconds.

fossil lark Aug 13, 2023, 4:51 AM

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I did do it

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Nothing happened

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The same problem is there

random fable Aug 13, 2023, 4:52 AM

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You mentioned Icue before. Your laptop came with Icue installed?

fossil lark Aug 13, 2023, 4:52 AM

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yes

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idk how to change the colors

random fable Aug 13, 2023, 4:52 AM

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You sure you don’t have keyboard backlight options in vantage?

fossil lark Aug 13, 2023, 4:53 AM

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fossil lark Aug 13, 2023, 4:53 AM

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random fable You sure you don’t have keyboard backlight options in vantage?

what

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is that

random fable Aug 13, 2023, 4:53 AM

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The program you have pinned to your taskbar in your picture.

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Lenovo vantage.

fossil lark Aug 13, 2023, 4:54 AM

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How do I check if I have keyboard backllight

random fable Aug 13, 2023, 4:54 AM

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There would be keyboard options

fossil lark Aug 13, 2023, 4:55 AM

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I don't have it

random fable Aug 13, 2023, 4:55 AM

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Ok.

random fable Aug 13, 2023, 4:55 AM

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fossil lark

Click the carrot next to default

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Or hit Fn+space bar to cycle through the keyboard backlight presets

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See if the wrong colored keys goes away

fossil lark Aug 13, 2023, 4:56 AM

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#

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these ones are still glowing red

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NOOO

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TUNAAA

random fable Aug 13, 2023, 5:03 AM

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random fable Or hit Fn+space bar to cycle through the keyboard backlight presets

Did you do this

fossil lark Aug 13, 2023, 5:04 AM

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yes

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I did

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@random fable

random fable Aug 13, 2023, 5:04 AM

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And they were red on all presets?

fossil lark Aug 13, 2023, 5:04 AM

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yes

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what should I do

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is all hope lost

random fable Aug 13, 2023, 5:09 AM

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Only other thing I can recommend outside of contacting Lenovo for warranty support is trying to use OpenRGB instead of Icue. It can be found in #community-made and you can ask questions about it in their discord.

fossil lark Aug 13, 2023, 5:10 AM

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Where's the link for OpenRGB

random fable Aug 13, 2023, 5:10 AM

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Click what I linked already

fossil lark Aug 13, 2023, 5:10 AM

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Where?

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You didn't link

random fable Aug 13, 2023, 5:10 AM

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#community-made

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Just like in what I wrote

fossil lark Aug 13, 2023, 5:13 AM

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Okay

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Also it normal to use a external keyboard on a laptop?

random fable Aug 13, 2023, 5:14 AM

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Sure

random fable Aug 13, 2023, 9:47 AM

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Why is your power button not lit up

deep portal Aug 13, 2023, 11:53 AM

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I'm just going to say this

random fable Aug 13, 2023, 11:54 AM

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deep portal I'm just going to say this

?

deep portal Aug 13, 2023, 11:55 AM

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Usually this problem doesn't go away

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and usually only gen 6 legions have this problem

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even if it goes away. it goes back mysteriously

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I couldn't find the source of the problem or what causes it to be problematic

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best case scenario is to RMA

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EC reset
windows reset
change OS

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nothing changed, still the same problem

fossil lark Aug 13, 2023, 5:15 PM

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deep portal best case scenario is to RMA

How do I do that

deep portal Aug 13, 2023, 5:18 PM

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fossil lark How do I do that

contact your seller

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ask a return

fossil lark Aug 13, 2023, 5:18 PM

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Okay

fossil lark Aug 13, 2023, 5:21 PM

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deep portal EC reset windows reset change OS

How do I do a windows reset btw?

#Some of my keyboard keys aren't the correct color