it's been a month my keyboard was acting like this. so basically what happens is there was a time when i just about to restart my computer after intel driver update, after that the keyboard is just stopped working. i pressed A B C D E ETC nothing works.. after all attempts only FN + SPACE , FN + ESC that is working. i tried a temporary fix from reddit says just hold the power button long enough and it will be fine. at first its just truly works but after restart its stay problematic again and again.
#(Legion 5 15IAH7 Laptop (Lenovo) keyboard stopped working after restart
lucid valley
round mantle
it's been a month my keyboard was acting like this. so basically what happens is...
Try to uninstall all keyboard devices in device manager and reboot.
lucid valley
Try to uninstall all keyboard devices in device manager and reboot.
Ive done that before its still happening after restart
round mantle
Ive done that before its still happening after restart
Well, no one has been able to figure out what driver is causing this to happen. If your keyboard works in bios, which I’m going to guess it does since your Fn keys are still working, then it’s some windows driver update breaking it.
lucid valley
Is there any way to detect it
Or perhaps its the recommended update from windows update
To be exact i want to revert it
round mantle
up
Doing this doesn’t help your issue get fixed
Did you ever check to see if the keyboard works in bios?
lucid valley
yes it worked
round mantle
Well it’s back to what I said, windows likely updated a driver that broke it
lucid valley
what can i do now.. im kinda lost it
round mantle
Look back through recent windows driver updates. Try to figure out what one caused the problem
lucid valley
and then
round mantle
You would have to uninstall/roll back the drivers one by one to see what one broke it
I highly recommend have windows pro and turning off driver updates through windows update with group policy.
odd condor
Hey there. Do you have anything plugged onto the usb ports?
I've noticed on my end, that sometimes what is causing the issue windows trying to overlap the "drivers" of the keyboard, cuz the keyboard isn't plugged onto the motherboard but as usb.. (you can see that on the device manager).
The only way to prevent that from happening is pretty easy but not convinient.
You need to go on the search bar and type : group policy. Open it.
On the list do as follow :
- administrative template
- system
- device installation
- device installation
On the list on the right, select the one that says : prevent installations of devices nor described by others policy setting and put it on activated and apply.
Now your keyboard should stop that random disconnection.
Although... This solutions does block any kind of devices you'' plug or anything.
Let's say you'd like to use your Ps5 controller, you'll need to deactivate that option to allow the driver to be installed. Same if you ever update any kind of driver such as graphic card or anything.
lucid valley
I've noticed on my end, that sometimes what is causing the issue windows trying ...
only my keyboard and mouse are plugged in
i will see if this works
sorry but i dont find any group policy
on the search menu
lucid valley
uhm
round mantle
you need windows pro for group policy, like i said earlier
manic birch
same here brother
lucid valley
up
up
so the problem is gone by using selective start up
but i wonder why normal startup wouldn't do better
manic birch
can u explain what that is and what u did in it?
solemn crypt
Same problem here. It stopped working out of the sudden today
Also what do you mean by saying "selective startup"? @lucid valley
solemn crypt
Does it seem to do the trick for you? I have no idea what I'm doing honestly
I can imagine your issue is not resolved?
solemn crypt
Do you check/uncheck anything or you just set it to selective start and that's all?
solemn crypt
Well, it doesn't work for me. I reinstalled every driver, updated everything, did the troubleshooting. Nothing is working
solemn crypt
I am sorry, I am an idiot, what does that mean?
I mean the battery drain. I have done the EC reset and it didn't do anything
lucid valley
Ok so to sum up this struggle
The problem has gone completely
The full culprit is that one "unidentified USB component" from the device manager. Found out it was my g pro wireless driver that is not found. idk why but after I installed the g pro hub once again it disappears and then I restarted my PC. After that everything works fine but for real this time
Maybe the PS2 KEYBOARD have some mutual function with the default mouse driver coming with windows and then conflicting. Making the keyboard not working at that time
There are no similar solution on the internet for this so I will leave it here just for a week