#Can’t use HDMI port

12 messages · Page 1 of 1 (latest)

tardy fern
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For some reason, whenever I try to connect my laptop (legion 5 pro 16ach6h) to a tv with hdmi, it gives me an image that looks like this. It’s not the cable, as I’ve tested that the cable works with other devices. I’ve tried changing refresh rate and resolution, but that didn’t fix anything. The image always looks like pink and green static, and doesn’t change when stuff moves on my screen. Any ideas?

pliant oar
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Turn off Ultra color or similar setting on the TV

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Or try and change a cable to an HDMI 2.0 cable.

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Yes, it still can be a cable problem

tardy fern
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Just tried a 2.0 cable and tried tweaking all the color settings, and it still shows the same image.

pliant oar
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I suggest trying an Type C dongle or dock first to eliminate the cable problem

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if you positive it's the port, contact Lenovo

tardy fern
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Wait you can transfer video through usb c?

pliant oar
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Also try the hdmi port with a different screen