black screen of death | Legion Series | Page 1

echo herald Mar 2, 2023, 10:10 AM

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Model: legion 5 pro 16ACH6H

Issue: came back to complete blackscreen and unresponsive laptop. I tried long press (60s) power button before reboot and the first option for blind bios (though I cant see if its actually working lol). Tried disconnecting main battery too.

I unfortunately dont have an external monitor avaliable to test. I hear a startup sound upon booting up after long press and both keyboard and legion logo lights are on (usually i turn them off). Numlock key works. I can also change the keyboard backlighting with fn+space

naive vigil Mar 2, 2023, 10:13 AM

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Assume u didn't do ec reset properly. Did u remove all cables?

echo herald Mar 2, 2023, 10:19 AM

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Yes i removed my external keyboard/mouse but might not have removed the power cable during the long press if that matters

naive vigil Mar 2, 2023, 10:20 AM

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Remove everything

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Including power cable

echo herald Mar 2, 2023, 10:24 AM

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Ok will try again

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Didnt seem to work unfortunately

naive vigil Mar 2, 2023, 10:34 AM

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Try disconnecting cmos

echo herald Mar 2, 2023, 10:58 AM

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Didnt work, i tried blind bios g5 g6 again and got the startup sound after i finished but nothing

naive vigil Mar 2, 2023, 10:59 AM

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Did u drop it or sm?

echo herald Mar 2, 2023, 11:00 AM

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Nope, but i did windows update yesterday

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After a lot of stalling

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Might b that

echo herald Mar 2, 2023, 11:02 AM

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echo herald Didnt work, i tried blind bios g5 g6 again and got the startup sound after i fin...

Dunno if i should try the other blind bios

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Kinda scary since i cant see anything

naive vigil Mar 2, 2023, 11:06 AM

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echo herald Nope, but i did windows update yesterday

ive noticed a few users reporting that windows is black screening

naive vigil Mar 2, 2023, 11:06 AM

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echo herald Dunno if i should try the other blind bios

you have gen 6, stick to gen 6 blind bios

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Have u tried the IGPU method too?

echo herald Mar 2, 2023, 11:06 AM

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Im still under warranty and support said they will send a technician ig

naive vigil Mar 2, 2023, 11:06 AM

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are u able to atleast view the bios

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Spam F2

echo herald Mar 2, 2023, 11:07 AM

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naive vigil are u able to atleast view the bios

No i cant

naive vigil Mar 2, 2023, 11:07 AM

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uhoh

echo herald Mar 2, 2023, 11:08 AM

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Right after it happened i did get my lockscreen to show for a few seconds, but never again

echo herald Mar 2, 2023, 11:08 AM

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naive vigil Have u tried the IGPU method too?

Whats this?

naive vigil Mar 2, 2023, 11:09 AM

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echo herald Whats this?

this i mean-
going from Dgpu to igpu

echo herald Mar 2, 2023, 11:10 AM

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Oh yes, i did both but nothing

echo herald Mar 2, 2023, 11:10 AM

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echo herald Im still under warranty and support said they will send a technician ig

Well fingers crossed the their support technician can come tomorrow i guess

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Doesnt seem like its something i can fix by myself

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Since the usual troubleshooting isnt working

naive vigil Mar 2, 2023, 11:12 AM

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i think ur display went poof

echo herald Mar 2, 2023, 11:21 AM

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cringe

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I do leave it on basically nonstop

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But its less than a year old

naive vigil Mar 2, 2023, 11:22 AM

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echo herald I do leave it on basically nonstop

Not because of that i think

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Windows broke down or sm

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Typical bindowz

echo herald Mar 2, 2023, 11:23 AM

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💀

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Support said they will bring a new motherboard

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Thankfull almost all my stuff is on the cloud

naive vigil Mar 2, 2023, 11:26 AM

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echo herald Support said they will bring a new motherboard

Make sure to buy ptm #1020285176531669012

naive vigil Mar 2, 2023, 11:26 AM

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echo herald Support said they will bring a new motherboard

They always do motherboard--> display and then whole laptop

echo herald Mar 2, 2023, 11:28 AM

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naive vigil Make sure to buy ptm <#1020285176531669012>

Ill check this out but im not that knowledgeable on computer stuff

naive vigil Mar 2, 2023, 11:28 AM

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echo herald Ill check this out but im not that knowledgeable on computer stuff

And you did a CMOS reset without even asking for help

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cringe

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Im sure it's gonna be easy for you

echo herald Mar 2, 2023, 11:30 AM

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As long as theres a good youtube guide

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In that way thankfully a lot of other people have had this issue

naive vigil Mar 2, 2023, 11:32 AM

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echo herald As long as theres a good youtube guide

#1020285176531669012

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A very good guide

#black screen of death