#Legion problem

19 messages · Page 1 of 1 (latest)

grave bridge
#
Describe the issue: The laptop will turn the keyboard but the screen won’t turn on nor the fans. (More info: It is also hot for some reason)

What have you tried already?: 
-Connecting a external monitor (no signal)
-Disconnected everything, long press to turn off and the plug everything and power up 
When did it start producing the issue: Some context on how it got to this point, the laptop was working fine until now but when it was unplugged and I got the low battery notification I went to charge it and suddenly it turned off and now it is a this state.
Did you install new drivers or software?: no
Can you provide images/videos to show us the issue: ```

Read #1020285176531669012 before posting a support request.
If you haven't already, pick your roles from roles and fill out the format.
Keep any subsequent messages and help to your thread.
solemn tartan
#

Do ec reset

frigid sequoia
#

Try CMOS reset

frigid sequoia
karmic nebula
#

i had the exact same issue. i tried almost every thing except for opening the laptop part. nothing worked so i finally had the laptop replaced

karmic nebula
#

if its in warranty, get it checked once.

grave bridge
#

That’s what I am doing

#

I will send it in a few days

#

Anyway thx bois

grave bridge
#

Came back with from the warranty repair, it was motherboard issue

#

I still don’t know what caused it because it was working perfectly fine until it stopped working for no reason

meager crane
#

They didn't specify what broke exactly?

plush bobcat
winged seal
grave bridge
meager crane
#

Cool

#

I am the same situation as you for a couple of weeks

#

and my laptop is yet to be repaired lmao

grave bridge
#

Or what could have caused it