#[solved] Black Screen On Startup

41 messages · Page 1 of 1 (latest)

snow abyss
#

Model: Legion 5 Pro 16ACH6H
Describe the issue: Out of no where screen did the typical AMD screen issue, screen turned black. It turns on but the screen remains black.
What have you tried already?: Disconnected everything and held down the power button for 60s.
When did it start producing the issue: Just now
Did you install new drivers or software?: Yes about 3-4 days ago.
Can you provide images/videos to show us the issue:

light bison
#

What typical issue?

#

Wut

#

ok disconnect battery

restive grotto
#

ec reset

#

hold power button 15s

snow abyss
light bison
snow abyss
# restive grotto hold power button 15s

held it for a solid minute, the only difference was that the keyboard rgb and fan settings went back to default (white led power button and rainbow waving keyboard)

light bison
#

You can try to search on the server for blind bios navigating to change discrete and hybrid mode

#

And next time don’t jump the gun

snow abyss
#

would i get a replacement if even the technician can’t fix it?

#

lenovo said they’d send a guy over tmr

light bison
#

Should be though probably not gonna happen any time soon

restive grotto
#

its a problem with my device as well

#

the backlight wont turn on

#

but forcing shutdown fixes it

wary lichen
#

Looks like similar problem with my L5P as well. I got mine after installing and playing FIFA23.

restive grotto
#

mine is a common issue but its not often

#

rare occasion after it went to sleep

#

the screen's backlight just wont turn on

#

u can see the display slightly but its just off

snow abyss
#

laptop is fixed for the most part except hwinfo is reading cpu temps all over the place. like anywhere from 60 to 90 highest on almost idle (just going through discord and edge)

#

should i just ignore it?

#

i dont feel the heat tho when i touch my keyboard

#

tried opening cyberpunk, green is gpu, red is cpu

light bison
snow abyss
light bison
snow abyss
#

in here?

#

also redownloading hwinfo just in case

light bison
snow abyss
#

with cyberpunk in the background

#

was never this bad before it broke down and had it fixed by technician

light bison
snow abyss
#

aight, ill just leave it as is ig

restive grotto
#

erm wtf

#

when is cyberpunk cpu intensive