❓❗〕community-help

[deft tapir]

1 transaction confirmed

[warped tusk]

Transfer funds! Its kinda retoricall! I know they did!xD

[deft tapir]

read any of the messages, or announcements - we've paused the sale as sILV2 payments aren't working atm

[candid forge]

where do I see the disk I bough? Don't know where to look...

[zenith falcon]

@deft tapir Where i can find address of transaction? I bought using ETH

[undone palm]

please check my transaction sir 0x266b55E39921B3B96558A85d26587bE83fb7bB87

[warped tusk]

Poor @deft tapir

@deft tapir call someone to help otherwise...

[modern moon]

Same problem, the transaction has occurred but nothing about the disk

[deft tapir]

No mint on this account

[lapis iris]

I bought the Disc, but I can't find it anywhere. and the transaction is completed. help please?

[deft tapir]

you can check your transaction on immutascan.io

[warm cloud]

Mod - I purchased an Alpha Mega pack, transaction was completed and ETH was taken out of my IMX account.. The trabnsaction doesnt show under wallet activities and I dont have any Disks in my account.. I know the sale was paused but I already made the purchase my eth is gone but no disk? any suggestions

[deft tapir]

They haven't minted yet, we've halted the mint until the purchase issues are resolved

[barren rover]

minting, please hold

[lapis iris]

ok i understand, i will be patient. thank you.

[deft tapir]

have you deposited to L2

your wallet has 0.125 eth on l2

[silk plinth]

Confirmed purchase, no asset. Waiting patiently.......

[barren rover]

showing unfinaled (safe)

[zenith falcon]

@deft tapir
check mine please 0x5c1c8508543c416497ace6d96adf2624d5d96c03

[barren furnace]

anyone getting error funding imx wallet? Code 2003 - The API rejected the deposit cannot estimate gas; transaction may fail or may require manual gas limit

[deft tapir]

1 transaction confirmed

[deft tapir]

thats a user side error code, clear your cache, history, close the browser, and try again with a slightly lower amount

[fading brook]

Dear chris - 0xbaf223948d27d79d105833594dda288b41244f70 -
I bought 2 Normal D1sk's. I have the same bug situation.

[deft tapir]

transaction confirmed, sit tight 🙂

[dreamy jolt]

15 MINUTES STOPED

[deft tapir]

Yep, the sale and mint are halted till we correct the sILV2 error

[pearl sun]

Two transactions went through for me 6 mega disks and 3 mega disks. But haven’t appeared in my wallet and can’t seen any proof other than the money has gone and it said confirmed. Do I just wait?

[dreamy jolt]

yES ONLY FILLED eth transfer, SILV2 NO FILLED ANYTHING IN 15 MINUTES

[deft tapir]

That's correct, no one has been able to purchase with sILV2

[elfin spindle]

Yup, there's a record of the transaction, orders that went through will be fulfilled.

[dense rune]

Why would you halt the mint of a purchased asset? Once the ETH is sent that isn't your item to control anymore, it is the buyer's. You can halt SALES all you want, but halting minting is a big red, centralized flag

[deft tapir]

because the mint broke my guy, it's one of the two issues we're working on. Sit tight, your transactions confirmed and your D1sk will be sent as soon as possible

[dawn wyvern]

Still not received it @deft tapir

[deft tapir]

No one has, we're working on it

[dawn wyvern]

Oh okay

[civic topaz]

Hey I payed in ETH I bought 1k dollar for mega packs but I don't see my order in activity and cant find them...? My adress is sirgodness.eth or my full metamask adres 0xCAB721d5FCF6E7c01db02AC8f4E6f4F2773eC240 help me this was a lot of money? @deft tapir

[deft tapir]

please read up, none of the Mints have gone through - we're working on it

[dense rune]

🫡 carry on, you've got far whinier people to handle than me. I'm satisfied

[gray carbon]

Their working on Fix's Everyone just be Patient

[deft tapir]

Two payments confirmed for yours

[civic topaz]

Alright I can go to sleep now? I will recieve them

[deft tapir]

yes

[gray carbon]

yes once they figure out the problem

[dreamy jolt]

Your 2 purchase was accepted

[worthy hearth]

Check mine please, I have bought the mega disk but it doesn’t minted 0x42421eF9A4EF0dAD1D8a9A56078Fd50082cD6f36

[dense rune]

It's known! Chris addressed it up higher

[barren furnace]

how long usually does it take for the balance to update when you send silv2 from eth to imx ?

[deft tapir]

one ETH payment confirmed, you'll get your mint as soon as we fix the pipeline

[deft tapir]

10 - 20 minutes

[pale magnet]

0x7cf0ccbc322e896a876857cf9810a1d81c6d5464 can you check pls.. i paid eth but don't become a mint!

[dawn wyvern]

I don't have that in my opensea is that normal? @deft tapir

0x97f51Cc7093f4d7c2CA36857Be1F85b88ea4dA5F

[deft tapir]

yes, no D1sks have minted yet - we're working on the error

[fading brook]

Someone who introduces himself as a manager privately sends me a message, where can I report this? @deft tapir

[dawn wyvern]

But will i get them?

[deft tapir]

Yep

All transactions have been recorded

1 payment in eth for your wallet 🙂

for two standard alphas

[dawn wyvern]

1 ETH?!?

[gray carbon]

1 payment not 1 eth

[deft tapir]

edited my message to be clearer 🙂

[dawn wyvern]

Oh yes an ETH payment xD

Thx @deft tapir

I hope i could get a beta access too 😄

[gray carbon]

the game will launch for everyone today from my understanding

[fading brook]

Chris sorry. Did you see what I wrote? How can I report a person posing as one of you and sending messages to players?

[deft tapir]

head over to #🚨❗〕report-scammers and send us their discord ID we'll kick them

[arctic zinc]

check the pins in there

[deft tapir]

No, it's our Illuvium Beyond sale

[gray carbon]

ahh sorry

[fading brook]

The person I'm talking about has left the server. okay no problem.

[gray carbon]

i guess i need to pray for a Beta key aswell!

[deft tapir]

they tend to run when they're discovered - nice work!

[lusty slate]

?beta ,join the weekly trivia and you might see your luck turn very quickly

[sacred grail]

Beta Access

You can register for the closed beta through this link: https://play.illuvium.io/arena

You can increase your chances of being selected for the closed beta of Illuvium by following these steps:

1. Achieve the <@&870923789985271828> (Level 5) status in the server
2. Get the <@&969492770102341634> role in #1038034977864032276 and promote Illuvium
3. Participate in and win the weekly trivia competition
4. Obtain the <@&1059575774589485116> role from Collab.land

[gray carbon]

ok ill try to find that!

[deft tapir]

Lets just post this for everyone

?scam

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[lusty slate]

Every thursday just check the time in the events calendar at the very top of the discord channels

[slender bridge]

Hello illuvium, is there a admin they can help me?

[gray carbon]

wicked. Would love to play. Going to buy land next week 😄

[fading brook]

There is a situation that I cannot understand. I bought 2 normal D1SKs on my own account. After deducting this fee from my account, when I clicked on load DISK, nothing happened and when I clicked on the homepage, there were no d1sks in the inventory. The money was also gone.

Another interesting issue is that when I log into Account - Activity, not a single transaction appears.

When I said I bought 2 normal D1Sk here, you threw something like it was approved.

Most people's activity part is bug, there is no evidence, how will you see our purchases?

[gray carbon]

Their working on it

[woven garden]

would it make sense to stay up all night to wait or would the suggestion be to wait for tomorrow

[gray carbon]

If it took ur $ ur good, be patient and it will come

[slender bridge]

I want to talk with the admin about the mega disk

[gray carbon]

they said 10-20 mins but could be more or less

[barren furnace]

Do i need to have any ETH on my IMX wallet in order to buy from IMX l2 ? or just having the silv2 is enough ?

[deft tapir]

sILV2 is enough, no fees on L2

[deft tapir]

Fire away bud

[deft tapir]

Please read any of the announcements - mint is not happening atm, we've halted the sale and are working on the issue

[slender bridge]

i was ready at 10:00 pm, only can't buy it? what is the reason that wants to buy 2 but I can not buy it have followed the whole process

[deft tapir]

please read the announcement page, we've halted the sale due to some issues

[lusty slate]

#💬〕general message

[timid plank]

how long do i have to wait?

[arctic zinc]

withdrawals wait 24-48 hours to be included in the rollup

[pure cairn]

dont link wallet

[nova echo]

are you using other wallets in that browser?

[timid plank]

lol, hahahaha, shit chain

[slender bridge]

Thankyou guys then I need to wait I can’t wait need to buy my nfts 😅😇

[pure cairn]

Yes, trust

[arctic zinc]

it's simply how zkrollups work. They just need more txs. It will scale to be faster

[pure cairn]

Thx, i fix

[nova echo]

try temporarily disabling the other extension or using a browser only with MM, this problem is usually caused by interference between wallet extensions in the same browser

nice

[fading brook]

0xTariquiho | Illuvimod
#4266 this guy recognizes himself as you and sends messages.

Those who are reading this, be careful.*

[deft tapir]

please report in #🚨❗〕report-scammers and read the pinned messahe

[silk plinth]

Synix illuviMod. ?

[deft tapir]

Whats your question?

A reminder that we will never DM you

[sinful ivy]

how can i help?

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[silk plinth]

Ok. Cool.

I hope my disk shows up. Im going to eat. Give it some time. 👍
Thanks

[deft tapir]

If your funds were deducted you'll get your D1sk, we're working on the mint error now

[tiny owl]

cool thanks , still not got mine put down 1k

[icy nimbus]

hey somebody help me with this, i have like 2 hours in my eth deposit

[deft tapir]

withdrawals from IMX usually take 24 hours, you need to wait until it moves to ready

[lilac warren]

Still no news? Its a bit late here

[tiny owl]

they said soon on stream just now

[arctic zinc]

check pins in #💬〕general

[deft tapir]

We've almost resolved the mint issue, we're working on sILV2 now

[thin badger]

wasnt the price for the mega disk 0.025 eth? why is it 200 dollars now

[deft tapir]

Non-Alpha mega d1sks are 0.025

Alpha D1sks are more expensive and was approved by the community and council

[delicate cosmos]

Don't need support but just wanted to put this here to let the Illuvium team know!
From what I understand, only the Illuvitars from the alpha D1SKs will have the Alpha icon on them. The Illuvitars sale page however, https://illuvidex.illuvium.io/illuvitars-sale, states that "each Illuvitar AND accessory is stamped with an alpha icon."
Thanks! and looking forward to sale going live again ❤️

[stray hill]

so...... not complaining at all lol, but why did IMX randomly gift me 980 IMX tokens?

[umbral river]

is there a support ticket system?

have not received D1sk, will it arrive before the sale opens back up?

[elfin spindle]

IMX used to do airdrops lol

[elfin spindle]

?beyond-support

[sacred grail]

How do I report an issue with Illuvium: Beyond?

To report any issues with Illuvium: Beyond, please contact us at http://link.illuvium.io/illuvitars.

[stray hill]

that was awesome! they should do more lol

[deft tapir]

thanks for bringing it to our attention

[sharp summit]

Are we expecting before the sale starts again that all sales prior to the pause has been taken care of?

[deft tapir]

No, the failed mints are being handled directly

They will arrive, we have all transactions listed 🙂

[sharp summit]

oh ok, so the added transactions won't further delay those is what I was wondering thanks 😄

[deft tapir]

Different pipelines, unfortunately the originals may be slower than the new batch - it wont affect your mint numbers though

[wintry basalt]

Hey

I minted with ETH before the lockdown, can you manually send mine? 1 Mega 2 Standard

[sinful ivy]

you get it soon. they do it manualy

[fading brook]

My disks did not come back. :S

[arctic zinc]

the team is getting them minted and sending themout

[fading brook]

:/ okay...

[pure cairn]

https://illuvidex.illuvium.io/illuvitars/d1sk/mint

404

[sinful ivy]

https://illuvidex.illuvium.io/illuvitars-sale

[pure cairn]

its alpha

[sinful ivy]

yes

[tiny owl]

any explanation
why some ppl plaid 118 dollars for mega and i paid 192 ?

[pure cairn]

I want defoult disks

[tiny owl]

was the pay really ramped up that much last min?

[sinful ivy]

you need to wait untill they sold out or 3 days

[tiny owl]

synix no can you explain these massive price increase?

[pure cairn]

three days later there will be a sale of ordinary?

[sinful ivy]

its alpha price. normal d1sk are less

[sinful ivy]

3 days or the alphas are sold out. you can buy the normal

[coarse cairn]

Having trouble connecting Hardware wallet > metamask > IMX > ILV Beyond

[tiny owl]

so the prices on the mega went live on sale starting at 192? but its at 194 now? why is it increasing

[sinful ivy]

?beyond-price

[sacred grail]

What is the price of D1SKs?

The prices for D1SKs are as follows:

Alpha Run

• Alpha Standard: 0.025 ETH per D1SK
• Alpha Mega: 0.124 ETH per D1SK

Extended Run

• Standard: 0.005 ETH per D1SK
• Mega: 0.0249 ETH per D1SK

It's worth noting that the price of Mega D1SKs has been reduced slightly. Please keep in mind that the availability of Alpha Standard and Alpha Mega D1SKs is limited, so they may sell out quickly. If you miss out on these 2 options, the Extended Run sale offers unlimited D1SKs for minting, but only until <t:1685998800:F>.

[coarse cairn]

Because the ETH isn't a stablecoin homie

[tiny owl]

lately it has lel

[wintry basalt]

It sucks I got in early and have to wait for manual send out

[deft tapir]

Sorry bud, we're doing it manually to make sure none are missed

[wintry basalt]

everyone opening their stuff rn... I'm like the red head stepchild at Christmas

[fading brook]

😄

[upper crypt]

sILV2 won't deposit

[full python]

hi

i need help. i got a mega disk. one of the firts 3000 paid with eth

[gray carbon]

I need help too. i only got half my D1sks

[full python]

doenst appear under profile assets

[fickle wing]

I paid for the Illuvitar Standard D1SK but didn't get it in my account what could be the problem?

[full python]

here the transaction

[wind timber]

can anyone help me claim silv2...
just wasted all my eth

[deft tapir]

please read up, the initial mint broke - we're manually issuing them

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[gray carbon]

oh ur still working on them . ok

[wind timber]

could you help me understand why both of my claiming tx failed?

[full python]

so we just have to wait?

[fickle wing]

So we should expect hand-delivery?

[deft tapir]

what claim and where

[deft tapir]

to your wallet yeah

[deft tapir]

yep, we're about half way through the list

[fickle wing]

okey thank you very much

[wind timber]

I dmed u, pls check, so frustrated...

[full python]

can u check my wallet?

[deft tapir]

I sure can

[full python]

0x8E116a6BaF5a311b88ac66dA92036E0EA19eBB8F

[wintry basalt]

What?

[deft tapir]

Yep it's in the list, 1 mega D1sk

[full python]

so everything is good?

[deft tapir]

Yep

[frank whale]

not seeing any disk appear after the pause?

[coarse cairn]

I fixed this by disconnecting my hardware wallet and reconnecting it after disabling and re-enabling my metamask.

[full python]

good. thanks

[wintry basalt]

0xaCDEcf79986Db9d509e4F3FF6D55EBa2f4acBcb0

[frank whale]

0x2c4F7f54BE7Bd0F8E90c5deC0A960E7Fe2CD46B5

[thin badger]

How long does it take untill deposit on immutable x?

[wintry basalt]

Get in early they said...

[deft tapir]

2 transactions, 1 for a mega, 2 for standards

[deft tapir]

10 - 20 minutes

[full python]

it will appear under profile assets

[deft tapir]

yep

[deft tapir]

https://illuvidex.illuvium.io/account/profile

[deft tapir]

1 txn for 1 mega

[frank whale]

youre a blessing right now dude

[full python]

thank you. its a releif

[analog palm]

I was an original eth buyer and they haven't shown up in my profile

[heavy aspen]

i bought a disk right as it was paused. it took my eth but i still have not gotten my disk.

[deft tapir]

Guys, please read up - I've answered this about a hundred times

[gray carbon]

hes working on them. im waiting for some regular D1sks aswell

[deft tapir]

We're on it, any D1sk from before the pause is being manually issued - it'll arrive, you'll get the right mint number - you'll need to sit tight

[zealous gate]

me neither

[thin badger]

Can I just hold my disk ? not open it? and sell it someday

[deft tapir]

Yep

[split sail]

Thanks Chris!!! I cant wait to see my holo, hahaha

[next viper]

Any issue with deposit from eth wallet ? I did depost from my Metamask and it's just never coming into my IMX wallet

[fading brook]

I sent an e-mail to the support line, will this work, chris?

[deft tapir]

Yep, I'm in the support queue 🙂 we've got you covered

[wicked cypress]

where do i see my alpha packs

[unborn nymph]

Won't let me add SILV2 tokens

[celest yoke]

SCREEN SAYS "COMING SOON" and "404" any help?

[wicked cypress]

i see that the tx went through on immutascan

[left edge]

i bought 4 disks early where are they?? metamask 0xA1eDeB1B7Ee9BFDEF435Dbad27Bc2B7Eb7E921E0

[deft tapir]

refresh or try a new broswer

if you're on chrome you'll need to clear your cache

[celest yoke]

Did that... Restarting computer now

[deft tapir]

Please read up

[hearty root]

I bought a mega d1sk and it disappeared, can someone help me?

[left edge]

just wait?

[deft tapir]

https://illuvidex.illuvium.io/account/profile

if you bought before the pause they may take a while

[deft tapir]

Yep

[celest yoke]

@hot tapir here

[knotty mica]

When will ppl get their disks? I bought before pause and didnt get mine…

[idle trout]

Can someone check if Im in the list waiting to be processed thanks : 0x249904c25306ed80b4847126276519770126ee64

[unborn nymph]

I get an error every time I try to deposit SILV2 tokens to my ImutibleX wallet. Code 2003 - The API rejected the deposit: cannot estimate gas; transaction may fail or may require manual gas limit This is starting to suck, becuase I was able to get 3 Mega any longer or price flux and I wont....

[celest yoke]

Can someone send me SILV2 on IMX and i buy them? Or will it take time to send me it? @deft tapir

[deft tapir]

sILV2 can be sent directly on L2 and is virtually instant

I have a tool you can use, I'll send it to you

[celest yoke]

Still getting the error on their PC

[cerulean finch]

im still missing my disk that went through before the pause

[deft tapir]

Please read up, I've answered this a few dozen times - we're issuing them manually and there are thousands - it'll be there soon 🙂

[warm cloud]

Mod - I purchased a Mega Disk before the pause and its still not showing up... Can you please help me with this? Here is a copy of the transaction.. Transaction
ID 193251613
Time Tuesday, March 7, 2023 at 12:01:02 PM GMT-10:00
Type Transfer
Status Success
From 0xbc34e23248062bcb6a0479306ea3522b7552de04
To 0x9989818ae063f715a857925e419ba4b65b793d99
Token Amount
0.124

USD Amount
$192.51

[thick tiger]

they will sent to your hub?

[deft tapir]

We're on it bud, they're taking a bit

[plush cave]

I bought a Standard D1SK 2 hours ago and I haven't received anything yet, what's going on?

[frail lily]

I have 0.371 eth in my Gamestop wallet, yet Illuvidex displays 0.0026; where am I going wrong? Everything is connected.

[deft tapir]

please read two messages up

[narrow girder]

I am missing 10 mega and 10 regular. I purchased an extra 6 and those came in, but the first purchase I am missing DISK and SILV2

immutascan.io/address/0x24fae65a5acbea30e64c20e17b222ea81430d3d5

[solid gust]

I minted two alpha disks right after the initial sale open (when there is sILV issue) at 2pm PST. I still do not see those two alpha disks in my asset list yet. But the ETH was already spent.

Just now at 5:30pm PST. I minted two alpha disks again, and those two appeared in my asset list immediately.

So I missing two alpha disks now. 1 standard and 1 mega.

[narrow girder]

Same with me.

[deft tapir]

please read up a few messages

[frail lily]

read a few messages up.

[deft tapir]

I've answered this a few dozen times - we're issuing them manually and there are thousands - it'll be there soon 🙂

[narrow girder]

I bought with SILV2

[solid gust]

Got it. Thank you!

[frail lily]

@unique ice I'm a crypto noob, is illuvidex land purchased with ETH (L1) or IMX (L2)? I have 0.372 Eth yet the site displays 0.0026.

[narrow girder]

I bought with SILV2 after the pause and I did not receive my DISK

[next viper]

I deposited funds on IMX wallet from Metamask like 40mins ago and nothing is in my wallet ?

[deft tapir]

whats your wallet address

[vast fractal]

[deft tapir]

So yes you've received the D1sks

[narrow girder]

0x24fae65a5acbea30e64c20e17b222ea81430d3d5
I bought 26 disk, I did not receive the first 20

[deft tapir]

Go here: https://illuvidex.illuvium.io/account/profile

[narrow girder]

I bought 26 disk, only shows I have 6. I spent 45 SILV2. That does not equal only 6 disks. My wallet address is : 0x24fae65a5acbea30e64c20e17b222ea81430d3d5

[deft tapir]

t.y I'll check

[next viper]

I have the 0.12 ETH asked for Mega but it keeps saying insufficient funds ?

[deft tapir]

are your funds on L2

[next viper]

IMX balance: 0.12 ETH

[deft tapir]

The mega d1sks went through, the standards are still in the pipe - I'll keep an eye on it

[next viper]

Yes it's on IMX

[narrow girder]

I still only see 6 megas in my wallet. I bought a total of 16 Megas, and 10 regular

[deft tapir]

mind shooting me your wallet

[next viper]

Would it be cause it's exactly 0.12 ? Address is the same as my Metamask one ?

[muted stirrup]

need some help - i keep getting theis wallet has already associated to anotehr account

[deft tapir]

this was for 6 mega disks yeah?

[narrow girder]

yes. and the 30 is for 10 mega + 10 regular

[deft tapir]

yep that ones in the pipeline - I'll check that it hasn't slipped into the manual queue

It's recorded and confirmed - you're guaranteed to get it

[narrow girder]

ok good to hear. will check back in a little bit then

[deft tapir]

I'll keep you posted, I've got a few hundred cases like this to keep an eye on so bear with me

[hexed talon]

Hey idk how this works, if I have to put in a ticket or not but I ran into an issue withdrawing a little eth out of imx. I confirmed through imx. Now it's been on pending menus for a while. Idk how to make it proceed to ready to withdrawl. I'm sure I have to confirm on meta mask to withdrawl to but the sign windo isn't opening randomly?

[deft tapir]

takes around 24 hours, it will go from pending to ready and you'll need to confirm the withdrawal

[chrome atlas]

I at the start bought 2 Mega D1SK ( 2 transactions) After all hung up. Now I got 1 Mega D1SK. When will be the second? or refund the money so that I had time to buy more 1

[hexed talon]

Ahh I didn't know it'd take that long. Ty

[deft tapir]

It'll hit your wallet shortly, anything from before the pause is being issues manually - it'll take a bit to get through them all please bare with me

[frail lily]

Do all land sales take place with IMX L2 tokens?

[muted stirrup]

who do i ask for help with my account

[deft tapir]

Me

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[knotty mica]

Bought 1 mega and 3 regulars and didnt receive them, bought them before pause..

[deft tapir]

Read up

It'll hit your wallet shortly, anything from before the pause is being issues manually - it'll take a bit to get through them all please bare with me

[knotty mica]

Thanks for the response!

[agile lily]

I am having a similar issue. I too get stalled out on the confirmation page but I get this message "Ops! Something went wrong. Please reload the page."

[deft tapir]

Happening on all browsers?

[muted stirrup]

only use brave

[tiny owl]

lel who uses brave xD

[deft tapir]

can you please try on another browser, make sure you're using the "log in" option

[muted stirrup]

my account is logged it fin e- its only when try to to do the album creation

[thorn bloom]

I have received the 3 d1sk I purchased, but none of them will allow me to "Load D1sk" Have been waiting patiently and checking chat to see if anyone else is having the issue but seems I am the only one. Please advise.

[agile lily]

Glad I am not the only one lol

[deft tapir]

Are you receiving an error, and please confirm that you're on https://illuvidex.illuvium.io/account/profile

[agile lily]

I am also on brave

[muted stirrup]

yes its fine here

[next viper]

A lot of people

[deft tapir]

and whats happening when you hit load

[thorn bloom]

I am at that URL. When I click the disk, sometimes I get a 500 server error, but if I don't, the "Load D1sk" button does nothing at all when I click on it. No error either.

[deft tapir]

Ok, for now my only advice is log out, clear your cache, give it a few minutes, try again

If you still have the issue we'll look into it further, it's the first report

[thorn bloom]

I'm scared to death to log out 😱

[dense rune]

Whats the expected time to receive disks purchased before the pause

[deft tapir]

within the next few hours

its manual bud, sorry

[deft tapir]

you're fine bud, they aren't going anywhere

[dense rune]

Dude I'm a team member for a project with assets on IMX I get it man.

[deft tapir]

And if they did we'd be able to sort you out

[deft tapir]

love it

If you saw my support queue RN

[thorn bloom]

ok, closing my eyes and jumping

[deft tapir]

you'll be ok

[dense rune]

I made a literal bot command to explain IMX delay to people

!wen lol

[chrome atlas]

I'm still waiting for the second one, as requested. Let the kids enjoy the opening) And one box will have to wait. Photo for the sake of, the photo did not see what the answer is worth.
When I open it, I will let you know who it is.

[deft tapir]

we've done that, it's important to me to give the personal touch today considering the mint broke

[thick tiger]

Bonjour, il est possible d’échanger en français s’il vous plaît ?

[deft tapir]

#1025477288042700863

[violet basin]

oh okay, were the same, no mint history

[muted stirrup]

Any thoughts on my issue?

[deft tapir]

what is your error

[dense rune]

You guys are doing great.

[muted stirrup]

ive posted it to you already

[dense rune]

Yeah, I wouldn't worry, they say they are on it, so they're on it. Nothing but confidence in this team.

[deft tapir]

The error isn't clear, it looks like you're trying to create an account when you already have one - you need to log in

[muted stirrup]

ive logged in several times with email and my wallet tried logging out etc made no difference

[thick tiger]

Thx Chris for fr Channel

[deft tapir]

creating a thread, we'll take a look

[idle trout]

is @deft tapir legit? He want me to send an eth transaction with my private key as hex data minus 1 character, why would I need to do this to recover my disks nota warded before the pause?

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[violet basin]

I never doubted the team! hahaha

[arctic zinc]

Anyone in your DMs is a con artist impersonating a real person

[deft tapir]

I'm legit, but you're probably being messaged by a scammer - I'll never DM you

[deft tapir]

Never send your keys to anyone

[idle trout]

yeah I figured hes member since 4 days i guess i should toggle off show hex data back then

[muted stirrup]

fixed it - i had to edit my ranger name

[deft tapir]

and please send us their discord ID so we can ban them, the steps are pinned in #🚨❗〕report-scammers

[deft tapir]

legend, we'll note that for anyone else

[thick tiger]

But i would like speaker with a support because i pay 1 D1SK in ETH at 23h00 and i don’t have my D1SK

[wheat lark]

ok so just got back on my computer, where do I find the d1sks I bought? I am looking for a link to "my assets" can't find it as of yet?

[deft tapir]

Please read up, this has been answered so many times

It'll hit your wallet shortly, anything from before the pause is being issues manually - it'll take a bit to get through them all please bare with me

[agile lily]

Mine wont even let me do that

[thick tiger]

I can find the answer in French do you think?

[thorn bloom]

did all that, same issue unfortunately

[deft tapir]

Try a different browser?

[thick tiger]

Thank you for your explanation, I am reassured now. I will wait to receive it thank you for your help

[thorn bloom]

I can, I'll have to load and import my wallet. Are there any known restrictions on browser, cookies need to be enabled? OS Restrictions?

[dense rune]

Oh snap @deft tapir

[deft tapir]

Told you it'd show up

[deft tapir]

nope

[agile lily]

I'm just noticing its saying I havent read the terms and conditions but I have. I did all of this the other day prior to the launch. I minted a disk and now I cant get back into may account.

[low trail]

still dont have my original disk bought with eth before the freeze

Bought 2 mega disk and my funds get deducted

[deft tapir]

It'll hit your wallet shortly, anything from before the pause is being issued manually - it'll take a bit to get through them all please bare with me

[eager nebula]

My illuvials are not showing up in my wallet yet.

[eager nebula]

That answers it

[thorn bloom]

I was in an "In Private" browser in Firefox. Logged in from a regular Firefox browser and it worked fine. FYI, in case someone else has the issue.

[deft tapir]

Awesome, thanks

[deft tapir]

<@&795142782133207063> @modest hull FYI

[misty narwhal]

How much time do I have to wait?

[nova echo]

5 min

usually

[misty narwhal]

k

[warm cloud]

Thank so much

[agile lily]

I've tried everything. I cannot get my wallet to link to my account or change my ranger name. I give up/

[low trail]

Nice

[agile lily]

Are you the only team member in chat on launch night?

[deft tapir]

This error? Make sure you aren't in a private browser or incognito page. Make sure you're logging in, and check that the ranger name is the same as your normal account

[agile lily]

No I am getting a different message

[deft tapir]

Nah, Rich, The Mods, and Jeremy are here, My support team are working in Zendesk

[deft tapir]

whats the error, send a screenie if you can

505

[agile lily]

First one is not being able to even change ranger name. Second one I cannot link wallet to account. I get all the way to confirm. But I know it is because I can now see my disk. Afraid to open it.

[idle trout]

I have 3 transactions completed still not showing as disk in my assets can anyone take a look? 0x249904c25306Ed80b4847126276519770126EE64 @deft tapir maybe?

[thick tiger]

transaction
ID 193251650

[deft tapir]

Give me a few

[thick tiger]

0x5e2e83c1D9BA2409EA2828BC4F3862DFAF936E51

[idle trout]

transaction ID : 193252020, 193252986 and 193253684

[frail lily]

Unable to login to Illuvium: Zero with my credentials I use for the main site.

[deft tapir]

check that your VPN isn't one, that you aren't in an incognito page, or a private browser

[frail lily]

Launched directly from Desktop application; got it working by updating to a new pass, thanks, have a good one.

[glass galleon]

If these were at the start of the sale before we paused then we're still processing them.

[idle trout]

they are from before the pause indeed, just wanna make sure I was into the process thank you will comeback later

[fading brook]

Sorry dear '' Chris '' Thank you for answering questions here for hours.
But I want to know this. One of the Discs I bought two arrived in my account. Do you think it would be better to wait for the other one to come ? I'm asking this to avoid further confusion.

[glass galleon]

YOu can do whatever you want with the one that has arrived. The other will come soon.

[deft tapir]

Like Aaron said

[inland path]

I haven't got any..

Eth got deduced but no transaction history?

[woven garden]

does this look okay ?

[deft tapir]

It'll hit your wallet shortly, anything from before the pause is being issued manually - it'll take a bit to get through them all please bare with me

[inland path]

I see no transaction history on the wallet.. just worried..

[deft tapir]

i can confirm your purchase, just post your wallet address

And if someone pretending to me dms you its a scam

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[inland path]

0x408c3e2d9f5dfd4cb8abd4804b544788a0c0fa69

[pearl sun]

Hey, I’ve now received 6 of the 9 i minted (2 trans) this morning. Do I need to send anything through to get the next 3? Maybe they’ve got stuck because I did two trans so close together? 0xdfdb5cbd8e033d6af092648905de738a1e639579

[deft tapir]

No, it's manual, we're literally sending them 1 by 1

[arctic zinc]

Not really. There’s multiple transactions it seems. What were you trying to do exactly?

[woven garden]

transfer from meta to Illuvium

had some pending transactions so had to restart metamask

[deft tapir]

your order has been received and will be processed manually

[thorn bloom]

will work for D1sk so that @deft tapir can rip packs in watch party

[arctic zinc]

Yeah there’s a bunch of transactions pending on your wallet. I’ll open a thread in here.

[hearty root]

@deft tapir @arctic zinc I bought mega d1sk before the problem, but now I didn't receive my mega d1sk, are you trying to solve this problem?

[deft tapir]

Read up, I've answered this dozens of times my friend - anything from before the pause needs to be manually processed

[marble mist]

Is there a limit to which you can buy packs?

[narrow girder]

Still waiting for mine. From after pause. How long should I wait?

[deft tapir]

No

[deft tapir]

Should all be done in the next few hours

[woven garden]

thanks a lot

[smoky portal]

Hello! I deposited eth in my ILLUVIUM account yet i cant see my eth? How long does the deposit take

[arctic zinc]

Do you see the thread?

[ripe jay]

why aren't the mega d1sk loading in the imx market? I just checked and I could've bought them for $40 cheaper on the illuvidex

[arctic zinc]

It takes about 15minutes to get into your imx wallet after being bridged to imx.

[smoky portal]

i did it via theprompts on https://illuvidex.illuvium.io/illuvitars ill wait another 15

[woven garden]

i just had it but now i cant find it

[fading brook]

How can we share images in dc A holo yu etc.?

[deft tapir]

you need to be a ranger, which takes a while (lvl 5)

[fading brook]

okay thanks

[hearty root]

ok, sorry for the repetitive question

[deft tapir]

all good my friend, I understand the concern - we'll get it sorted

[arctic zinc]

Here’s the way to it. https://discord.com/channels/760344898200666112/1082860020288458783

[hearty root]

thank you

[sinful wind]

whats with the geetest verification error? how do I fix this?

[deft tapir]

usually a vpn or connection error

try another browser?

[sinful wind]

I tried restarting my pc, cleaning the cache and history of the browser. Still didnt fixed it.

[sinful wind]

I can prolly try but I only use 1 browser for log ins or connecting wallets. No current fix yet on this one?

I just wish we can just change the email address so I dont have to make a new account just to change my email. 😄

[deft tapir]

No, sorry we'll have to investigate @modest hull @tight spruce might be able to help until I'm off this stream

[sinful wind]

Awesome, thank you chris! appreciate it. 🤝

[tight spruce]

Let me look into it

[wheat lark]

what's a good timeline to expect to see d1sks in my wallet? how far are they from finishing the manual transactions?

[deft tapir]

about half way

There were a few thousand and we're going 1 by 1

[broken tapir]

Here is my wallet address. 0x53717763799363b97a161fed684694a18f8cad27. I think the transactions need to be processed manually.

[deft tapir]

for the pre-pause mints yes, but you don't need to do anything, we've go you covered

[broken tapir]

Great thank you

[silent widget]

i Keep getting this error trying to connect the site to my Metamask extetion on Main net

[deft tapir]

are you on mobile, mobile is not supported

[uneven acorn]

Pre pause mint with eth. Missing 2 Megas and 3 standards: 0xa993a14b415220b857bd650a34f739e65f45f96b

[umbral river]

who can provide an update on manual processed transitions pre pause mint?

[deft tapir]

Around half way, it's slow but steady

[deft tapir]

They're on the list

[silent widget]

chrome and brave and the I get this error trying to deposit ETH "Problem connecting starkex account"

[deft tapir]

That unfortunately sounds like an IMX issue

@crimson rover any thoughts?

[arctic zinc]

Nice. Imx in the house!

[deft tapir]

@digital dagger should be lurking as well

[narrow girder]

I am still waiting for my post-pause SILV2 mint

[nocturne hare]

Team is working on it, you'll get it soon

[prime pawn]

i am getting this same issue

[crimson rover]

hi Jess, any chance you could give me your wallet address? i can take a look for you. if you're not comfortable sharing here please reach out to our support team via the chat button here: https://support.immutable.com/en/ and we can help

[crimson rover]

what browser/wallet combo are you using?

[low trail]

i minted before freeze, and still havent get my disk

[deft tapir]

Its a manual process, please bare with us

[low trail]

ok sir

[prime pawn]

chrome metamask and I have used IMX on this account before

[deft tapir]

If you have a VPN on please turn it off

[low trail]

its been 6hrs here in my timezone after i minted

ok waiting is life

[silent widget]

sure no problem can you send me a friend invite

[crimson rover]

any chance you could try clear your browser cache and try again?

[proud ridge]

Good day guys, where can I see my illuvitar disk that i won from a giveaway?

[deft tapir]

I'll make you a thread, better security than DMs

[proud ridge]

I won an illuvitar disk from a giveaway off of illuvium's twitter last october 7th of 2022

[deft tapir]

https://illuvidex.illuvium.io/account/profile

If it's been sent

[proud ridge]

not yet in my account im afraid 😦

[nocturne hare]

Don't think they have been send

[proud ridge]

I see.. any estimate on when theyre gonna be sent?

[icy nimbus]

What do you think i get this one

[violet basin]

is this good?

[placid haven]

Hi there, i'm a bit lost, how do I swap my eth for silv2, is there a place where i can verify the smartcontract of the token? (official link)

[deft tapir]

Holo is good
Ok expression,
Base background

[deft tapir]

No official pool, but you can swap on uniswap

[placid haven]

thanks, do you have the official link to verify the contract number pls?

[deft tapir]

the uniswap contract? No, it's not offically supported by us

our contracts - yes

?token

[sacred grail]

Token Address

ILV: 0x767fe9edc9e0df98e07454847909b5e959d7ca0e
ETH/ILV SLP: 0x6a091a3406e0073c3cd6340122143009adac0eda
sILV2: 0x7E77dCb127F99ECe88230a64Db8d595F31F1b068

[placid haven]

thank you very much! that's what i needed

[deft rapids]

whats the deal with tiers? t3-4 seem undervalued comparatively

[left raft]

I bought it, but my illusion is not displayed anywhere, where can I see it?

[deft tapir]

your Illusion? You mean your Illuvitar?

If you bought a disk, you need to load the D1sk

https://illuvidex.illuvium.io/account/profile?asset-type=disk

[placid haven]

@deft tapir Thanks for helping me earlier, what do you think this illu is worth please ?

[deft tapir]

It has the base expression, and base background, so probably not much

[placid haven]

oh ok thanks, i thought the holo part was important

[deft tapir]

its certainly better than a non holo

[cerulean finch]

are the transactions still coming through? How long do you estimate, just so I know when to reach out again

[deft tapir]

It's a long process, our CTO is minting them personally - it'll take him a few more hours at least

[strange drift]

The Album is not letting me set all my Illuvials when I have them to set

[cerulean finch]

okay perfect no worries, thanks heaps

[placid haven]

Thank you, i've listed it just in case, the floor was 2 eth for this kind so i tried^^

[deft tapir]

good luck my guy

[frail tangle]

where can we find the d1sks? I was able to purchase before it went down

[lapis kite]

Hello
I bought a d1sks but I can't load or see it ? I bought yesterday before everything was down

[nocturne hare]

The team is working on these and manually sending them over, you'll get it soon.

[lapis kite]

Thank you 😄

[deft tapir]

probably not in your account yet, Johhny is sending them manually

[frail tangle]

All good! Thanks for the update, Chris!

[strange drift]

None of the accessories are available for setting

[daring oak]

Is there a link that shows the drop rates of the 0-5 tiers?

[nocturne hare]

https://illuvium.io/news/illuvium-beyond-set-1-wave-one-buyers-guide

[graceful bluff]

I bought 1 standard with eth before the delay, but have not received it yet. Are they still in progress?

[nocturne hare]

Yes, it's a manual job. Please be patient

[graceful bluff]

ok, just checking, thanks

[sly bay]

How good is this guys

[graceful shoal]

I keep getting this error when trying to deposit sILV2 into my immutable X, can anyone help on this 😦

[muted palm]

the same problem

[arctic zinc]

You may need to only send most of your sILV2 not every last little bit.

[graceful shoal]

oh i see it now, the site says i have 1.72 but they rounded it up from 1.719 hence the error. will try again thanks !

[arctic zinc]

Nice. That is often the issue. Rounding.

Let me know if that does not work.

[distant umbra]

Help!!! I deposited funds for withdrawal, but they did not arrive in the wallet for more than 12 hours.
How to return them to iluvum?

[sinful wind]

any update rich?

[magic sundial]

Hi

[arctic zinc]

You started the withdrawal and it must be completed. It takes awhile. 12-48 hours depending on traffic

[arctic zinc]

Stop the spamming.

[distant umbra]

Do I have an option to cancel the withdrawal?

[arctic zinc]

No.

That’s simply how IMX network functions.

[sinful wind]

im getting frustrated, has any mods or devs already fixed this?

[orchid jungle]

Hey bought some disc yesterday...eth is paid but disk dont appear...pls help

[nocturne hare]

There was a issue at the start, the team is sending them out manually. Please be patient

[orchid jungle]

i thin it isnt a matter of sendiung them out. in TT they appear and on the website not

[arctic zinc]

What’s your address we can check immutascan

[graceful shoal]

@arctic zinc transaction went thru, but how long does it take for the sILV2 to show up in the IMX wallet?

[arctic zinc]

10-15 minutes

[graceful shoal]

alright thank you! @arctic zinc

[radiant pivot]

Hello guys I am keep getting this message when I try to load disk

Can anyone please help

[deft tapir]

What message? There's nothing wrong on your screenshot

[radiant pivot]

I am just getting this message when I try to load disk no signin popup coming up

[nocturne hare]

Click on the D1SK

[deft tapir]

Click the disk bud, like the prompt says

[radiant pivot]

Oh ok

Sorry I am stupid

[deft rapids]

copped a holo Atlas t5 background lfg

[deft tapir]

very nice, shame it doesnt have a rare expression

[deft rapids]

why fud my atlas sir

[deft tapir]

😦

It's almost as good as it gets

Holo - great
rarest background - also great

[deft rapids]

it has neutral expression, like me

[arctic zinc]

😐

[deft rapids]

^

[deft rapids]

atlas is the best illuvial no contest

[arctic zinc]

[raw sky]

Ive deposited 0.12 ETH, but its not letting me purchase a Mega. Is there a known fix for this?

[nocturne hare]

It's 0.124

[raw sky]

Ahhhh okay, thank you!

[abstract gazelle]

hii cant aprove my wallet..Wallet can not be connected.

[narrow girder]

I minted 10 mega + 10 regular disks with SILV2 about 6 hours ago and I have not received them yet.

[nocturne hare]

There was an issue at the launch that has been resolved now. The team is sending them out manually. Just a bit longer, you'll get them

[narrow girder]

Is that a separate issue with the pre-post pause thing? I minted in the post-pause

[deft tapir]

If you minted post pause we should be able to push them through, can you shoot me your wallet address

[narrow girder]

0x24faE65a5ACbEA30e64C20E17B222Ea81430D3d5

There is a transaction for 30 silv2 and a second one for 15 silv2. I did not receive the one for 30 silv2

[deft tapir]

@modest hull FYI

[deft tapir]

We may need to manually mint these for you bud, we'll update you shortly

[narrow girder]

ok

[modest hull]

Would you be able to open a ticket on the support page, so we can keep track of this issue properly and make sure we get you your order as soon as possible?

?beyond-support

[sacred grail]

How do I report an issue with Illuvium: Beyond?

To report any issues with Illuvium: Beyond, please contact us at http://link.illuvium.io/illuvitars.

[narrow girder]

ok

done

[modest hull]

Thanks

[wintry hare]

Hey guys ! Gratz for the fix yesterday ! Must have been crazy day/night for you !
Don't know if it's the good channel to ask. But now that Illuvitars are live. When are you planning to send the disk won through Christmas raffle ? (can't link here the winner sheet from dequest)
Do winner have to do anything ?
Sending love !

[fair bloom]

about 10 hours already. is it ok?

[nocturne hare]

Yes, withdraw can take up to 24h

[fair bloom]

ok thanks! very not good job

[spare kelp]

I’ve minted my disk a little while ago. Does this take a while to show up on IMX? Or do I need to do something?

[crude forge]

why when i click buy it require my visa or credit card?

[quasi pulsar]

try to give your Illuvidex page a hard refresh (ctrl+F5)

[spare kelp]

I’m seeing the disk on the illuvium site. Just wanted to try list it in IMX marketplace and can’t see it there

[rancid oriole]

Hello! I'm trying to deposit some sILV2 to IMX but I'm getting the error UNPREDICTABLE_GAS_LIMIT. But I simply can't change the gas limit because the metamask pop up isn't showing.

[deft tapir]

read the message, card or wallet

[bitter chasm]

It is a common issue. You could try doing the same transaction but with a little less sILV2. Like 6 instead of 6.1

If that doesnt work you may have to go to immutable discord and send in a ticket.

[rancid oriole]

It worked! Thank you so much!

[thorn dome]

gm. which role i get here in discord as illuvium nft holder? because i get only- Survivors

• Announcements. Thanks

[quasi pulsar]

what NFT you mean? only role connected to NFT is Land Owner if you have Land (you can get it in #🎫〕verify-asset )

[thorn dome]

Ah ok. With the Mega D1SK get no other role?

[quasi pulsar]

nope, maybe in future 🤷 its not a bad idea

[thorn dome]

Ok thanks

[stiff tusk]

SILV still dont work? why i need 60$ deposit in IMX, when i like to pay with SILV2 ? Guild of Guardians as example minted on IMX too and there you pay only the transaction fee like when u send ETH also arround 5 $

[torpid solar]

Hellow all ^^ I've deposit 40$ metamask on immutable, but I need to maybe wait 24h to have the money on my profile ?

[deft tapir]

nah it takes about ten minutes

[torpid solar]

ow it's fine I didn't see sorry x)

[deft tapir]

sILV2 works just fine, we've had thousands of orders in sILV2

[stiff tusk]

then like on screen why i cant ?

[deft tapir]

because you don't have an sILV2 on Layer 2

as shown in your screenshot

[stiff tusk]

i have 20 SILV2 on my Metamask, then 200$ in metamask on eth and 60$ on IMX in ETH

[deft tapir]

your sILV2 is on L1 my guy

[stiff tusk]

but i asked stuff before so i put SILV2 in my MM or in my IMX and they said on MM

[deft tapir]

it's an L2 sale

always has been

[stiff tusk]

ok but before i send it there , is there really 60$ fee to buy my stuff then like shown on screen ? when yes then i scip this thing

[deft tapir]

What fee are you referring to bud, there's a gas fee to transfer to L2, usually a few bucks

Then no fees for anything you buy on l2

[stiff tusk]

k thx

[raven dove]

@deft tapirHi Chris! I won the the last twitter giveaway with TSG; How do I go about getting the d1sk? Thank you in advance!

[deft tapir]

if you won a twitter give away he'll message you, probably via the official twitter account, confirm your wallet address and then send the d1sk

Give aways aren't alpha d1sks afaik, so its unlikely to be today

[raven dove]

Ok I appreciate you

[devout ibex]

hi i have deposited silv2 to imx but it wont show up so i am unable to buy disks

[deft tapir]

takes about 10 - 20 minutes

If you have your wallet address I'll check for you

[devout ibex]

0x08D2a85aEd9F1c17b22bDaFBc3Fdf6B5F1DABce7

[deft tapir]

nothing there yet, when did you do the tfer?

[devout ibex]

less than half a hour ago

the transaction went ok on etherscan , the funds went out of my eth wallet

[wintry hare]

any update on this @deft tapir ?

[devout ibex]

oh its okay just worked , ty just needed some time

[wet raft]

how long did yours take @devout ibex ?

[devout ibex]

something around 20 mins

[wet raft]

thx bro, good luck with opening 🤙

[devout ibex]

thank you , lets see what i get

[deft tapir]

should be some time this week, they aren't alpha d1sks afaik

[deft tapir]

I wouldn't sweat it, just make sure this is the process you followed: https://illuvium.zendesk.com/hc/en-us/articles/6507124961295-Deposit-Funds-from-Layer-1

[wintry hare]

That's true, thanks

[devout ibex]

got nothing rare or holo but got 2 beautiful one

[full widget]

HI! I minted 3 alpha mega d1sks, and they were delayed in getting to me on release. This morning their in my account, but I cannot load them. the button is greyed out. Ive got 168 dollars in ETH in my account, im not sure why I cant load?

[deft tapir]

are you following these steps https://illuvium.zendesk.com/hc/en-us/articles/6523694719119-Load-D1SKs

[full widget]

yes sir I am

[deft tapir]

I've created a thread

[stiff tusk]

Can we get integration on website for Silv2 Listed items? so far we can filter only for ETH and USDT, ( on IMX market it work, so i man on our website)

[winter lion]

Can i ask a mod something, dm plz

[deft tapir]

We don't DM

but I can create a thread for you

[winter lion]

Please do a thread as i believe it could be used maliciously

[echo wave]

Someone can help me? 🙏😭

I can’t link my wallet

[nova echo]

which wallet are you trying to connect?

IMX currently only accepts Metamask

[echo wave]

Is metamask

It tell me this but is no true… the address is the same…

They end with 0721…. They are the same

[deft tapir]

You need to set the ranger name, make it the same as your name on play.illuvium.io

[opal cliff]

Trying to link my wallet to my email, I see this "Ops! Something went wrong. Please reload the page.". I've cleared cache, removed cookies, reloaded the page - no luck.

[deft tapir]

try a different browser and let us know how you go

[echo wave]

Still doesn’t work and this IS an ETH address

[deft tapir]

you're using a MM account?

[echo wave]

Metamask

[opal cliff]

That requires setting up Metamask again with my seed phrase, which I won't be doing. Any other suggestions?

[deft tapir]

please log in at play.illuvium.io - check your ranger name, then navigate to the Illuvidex

[echo wave]

Is the same and nothing change… 😭

😭😭😭😭

[deft tapir]

and you're not trying to link to the wrong wallet?

Did you set your ranger name like we recommended

[echo wave]

I did!!! I had to remove my Coinbase Wallet… now it works! thank you all🤗

[deft tapir]

Ah, so it was connecting to the wrong wallet like the error said, it's always tricky when you have multiple wallets

[echo wave]

yea, I always chose metamask but Coinbase also opened for me…

[opal cliff]

Just checked the Javascript console to see the real error. The Illuvidex site is never going to work on any browser that restricts cross-domain URL calls. Perhaps the devs could fix this though I'm sure that will take some time. The error is: Access to fetch at 'https://api.illuvium-game.io/gamedata/profile/wallet/link/start' from origin 'https://illuvidex.illuvium.io' has been blocked by CORS policy

[digital harness]

hello i registered for private beta 6 month ago and i still haven't got acces on my email how long is it take?

[quasi pulsar]

go for better, faster way
||step 1: grab Twitter Rider role from #1038034977864032276
step 2: fill form from #1075137668821823628
step 3: prepare for busy weekend cuz you may be playing Arena 👀 ||

[nova echo]

https://tenor.com/view/dis-is-da-wae-this-is-da-wae-this-is-the-way-da-wae-ugandan-knuckles-gif-25797533

[paper moat]

hi guys im new

[quasi pulsar]

welcome new guy 👀

[languid crown]

Tried to buy a standard disk, connected my wallet and said it was the wrong wallet

Unlinked wallet and linked it back but now it’s been saying “expected property signature is missing”

So I’m unable to confirm wallet link and buy the disk

[quasi pulsar]

do you have any other wallet extensions in your browser? (or use opera, brave, they got one by defoult i believe)

[languid crown]

I do not

[quasi pulsar]

try to hard refresh the website (ctrl+F5), clear cache for Illuvidex, maybe go thru proccess of connecting to IMX again 👀

[languid crown]

Will do, I’ll lyk what happens, thank you

Still saying i have the wrong wallet and the same thing as the picture above

[quasi pulsar]

@sinful ivy @arctic zinc you guys had this one before right? wasn't putting too much attention of how you guys were fixing this one 😅

[sinful ivy]

did you have a transaction sign still open anywhere from imx or metamask?

[quasi pulsar]

this guy never came back with complains after this 👀

[arctic zinc]

VPN maybe?

[arctic zinc]

You are too good at this

[quasi pulsar]

credit to tholky lol

[solid imp]

Tf im gonna do now??? I have lost $10 in gas already

[arctic zinc]

Are you trying to deposit sILV2?

[solid imp]

Yes

[arctic zinc]

There is a common problem with rounding.

[solid imp]

I put 3 silv and still having the same problem

[arctic zinc]

Send less than the MAX.

Ah hmm

[arctic zinc]

If it’s not the rounding issue I would recommend contacting IMX customer support. They do a great job checking the back end. I’ll check one more thing though.

[fallen heron]

How do you set up the album in backend? When I go to create account and link my wallet it says it’s been linked to another account. When I click create new account it’s says failed.

I can see my assets but keeps saying connect to ilv to see your progress with the album

[arctic zinc]

Several have fixed this by turning off popup blockers and other extensions.

You can contact IMX support directly on their website.

support. immutable .com

[arctic zinc]

I ended up closing other browser windows that were on the illuvium website and it worked.

[modest hull]

What's the browser you're using?

[fallen heron]

Thanks. I disconnected wallet and went through while signing process and it all worked out.

[summer vapor]

Last night I had a tier 5 fancy purple fedora but now it is a tier 4. And also i had 2 geyyser 1 was power over 1900 and the other over 2000 now they are 1793

[fair wren]

Hi team, should we report Illuvium Beyond bugs/suggestions into Zendesk?
Oh nevermind I just found "Illuvitars Issues" in Zendesk as a category.

[strange drift]

The Album is not letting me set all my Illuvials when I have them to set

None of the accessories are available for setting

[fair wren]

I think for accessories they have to be bonded onto an illuvitar, and then you would select the bonded illuvitar to set it.

[ashen roost]

how to load a disk? Clicking the button has no result

[arctic zinc]

Click on the disk

[ashen roost]

it's not clickable nothing happen too

[arctic zinc]

Is your browser blocking pop ups?

Because it’s going to popup a transaction to approve.

Maybe the imx window is popping up but in the background.

[ashen roost]

no nothing happen it seems. I'm used to imx

[hardy nymph]

@sinful ivy

[sinful ivy]

puppy is the Expression from the doka.

[hardy nymph]

oh ok so its all normal, i only questioned it because it wasnt in the list of expressions on the filter tab of market place

[sinful ivy]

let me check. one sec...

[hardy nymph]

no problem pal

[sinful ivy]

i saw there is no puppy in the filter i will report it. thanks buddy.

[hardy nymph]

no problem glad to be of help

[hardy nymph]

also do i have to do anything else to mint them ?

[sinful ivy]

no. you can let them without accessory or you take some on it and bond it to the illuvitar

[hardy nymph]

thanks synix ! i know you probs get asked this alot but do you have a rough idea on release date yet ?

[sinful ivy]

no date announced yet sorry

[hardy nymph]

no problem thank you for your time

[sinful ivy]

your welcome

[tacit forge]

I deposit eth 20 minutes ago. Still cant buy disk.

[sinful ivy]

did you check etherscan if it goes threw?

[strange drift]

If that is right, that doesn't align to the way the album currently works..i.e. opening a disk and then having the asset and setting it like with Illuvitars

[tacit forge]

Yes to the immutablex: bridge.

[sinful ivy]

and still not showing on illuvidex?

[tacit forge]

Well I guess it just now shows up took 20 minutes. Is that normal?

[sinful ivy]

yes takes a few min. normaly up to 10-15 mins

[tacit forge]

Can I transfer this to another wallet after I buy?

[sinful ivy]

yes there is a arrow on your asset like this on the picture

[unique trail]

hi, i have a pb i can't connect my metamask trought the link wallet thing :/

[void urchin]

Hi, I transferred both Eth and sILV from MetaMask to IMX wallet already (bal visible) but when I click on the PURCHASE button nothing happens, I cant buy my Illuvatar. What can I do?

[fair wren]

Well the point of putting them into the album is to get points in your collection. Accessories by themselves don't have power, they just modify power.

[strange drift]

Point taken. Dam, I would have saved my money and just bought Illuvials from the MKT. Also, were you ever able to figure out our Illuvial setting issue?

[quasi pulsar]

do you have any ad blocker, or any other wallet extension in your browser?

[unique trail]

oh yeah adblocker and trust wallet / phantom

[fair wren]

I submitted a ticket, they'll get it fixed 👍

[quasi pulsar]

disable both and report back 👀

[unique trail]

rip i have 0.0289 and i need 0.029 :/

[quasi pulsar]

like with the guy above, any ad blockers, other wallets, VPNs? try also to refresh page with ctrl+F5

[unique trail]

that would cost me more to get the 0.001 with fee

[quasi pulsar]

just buy some regular pack after alpha sale then 😛

[unique trail]

if i use the credit/debit card option, i will need to pay fee or they are included ?

[quasi pulsar]

hmm, dont think you would be able to buy sILV2 with this option tho

[unique trail]

no but eth

[quasi pulsar]

no idea on this one tbh, never used it

[fair wren]

Thank you for reaching out to Illuvium Support.

We appreciate you reporting this and sharing the screenshots with us. Our team is currently investigating this bug that prevents players from manually setting an Illuvitar that has already been assigned to another collection. While our team looks into this matter, we recommend that you use the autofill feature instead.

If you experience any further issues, feel free to write to us. We will be happy to help.

[unique trail]

like need to buy exactly 0.029 or lot more idk if the money go directly into the wallet for the mint or idk

[void urchin]

tried disabled Ad Blocker, Hard refresh, still click on PURCHASE nothing happens? what else could it be?

[strange drift]

Good look my friend!

[void urchin]

I have 5-6 other browser wallets, heck, I need to uninstall them all? to buy Illuvatars?

[quasi pulsar]

restart connection, restart PC, clear cache would be next 🤔

[quasi pulsar]

just disable in extentions settings (otehr wallets very often give ppl a lot of problems)

[unique trail]

so much fee on eth for only a 40$ nft i have more than 15$ fee haha with the fact that we need to put our eth on the website wallet :/

[elfin spindle]

It's on the order of $5-$10 to onboard tokens into IMX, at which point there's no gas fees.

Short of changing how the ETH network operates I'm not sure there's a more optimal way to do things. Illuvium can't change ETH network gas fees.

[valid tapir]

I opened my mega disk box after that I could see all 4 cards opened but 2 of my characters are missing now ???

[elfin spindle]

?beyond-support You can submit a ticket here and someone can look into it for you.

[sacred grail]

How do I report an issue with Illuvium: Beyond?

To report any issues with Illuvium: Beyond, please contact us at http://link.illuvium.io/illuvitars.

[real grail]

Hi guys, I had an Illuvium account in .io, but today I went to the Illuvidex and linked my wallet. I didn't notice but the wallet created a different account under the same email? How do I link the 2?

[elfin spindle]

Click on your Account, go to Account Settings, and you can use "Unlink Wallet". I'll post a pic in a second.

[real grail]

I click and nothing happens

[elfin spindle]

Hmm, that would imply that there's no e-mail address associated with the account.

In other words, the only way to access the account you're logged into right now IS the wallet.

Link a burner e-mail address to the account, then unlink your wallet. Then log in with the e-mail address you actually want to use, and link the wallet to that one.

[real grail]

Weird....without displaying details, you can see green/accepted in both fields

[elfin spindle]

That's strange. Try submitting a support ticket, the support team can look into it more and check on the backend stuff for your account.

?beyond-support

[sacred grail]

How do I report an issue with Illuvium: Beyond?

To report any issues with Illuvium: Beyond, please contact us at http://link.illuvium.io/illuvitars.

[deft tapir]

Seems to be a bug with the account registration atm, if you joined via the illuvidex first it won't let you join via play.illuvium.io

We're looking into it.

<@&795142782133207063> please keep sending people to zendesk for this issue 🙂

[real grail]

Oh thank you, was about to send the issue in a ticket. Do you need any details from my side?

[deft tapir]

Please send us a ticket with

A screen shot of your account page in the illuvidex that shows the email address, username, wallet address

The browser you are using

A confirmation that you created the account on the illuvidex first and that you haven't had a play.illuvium.io account previously or if you had how long it has been since you logged in there

[real grail]

Well, I actually did have a .io account for a long time. And I logged in recently. So the creation of the Illuvidex came after, today

[deft tapir]

Ah that one might be a little easier, if you're using the same email address and wallet just check the account page for both log ins and make sure the ranger name is the same. You don't need to do anything else

[real grail]

Yes, same email....sadly the ranger name is taken by my other account....

[deft tapir]

Ok, may be the same issue.

Shoot us an email and we'll dig 🙂

[real grail]

Cool, done, thank you!

[deft tapir]

If you could also try logging out of the illuvidex and logging back in with email address and password, that would help

[real grail]

Was a good try, got this

[deft tapir]

Thanks, that's what I expected

[real grail]

oh....clicked on unlink wallet and it worked!

[deft tapir]

Nice

@modest hull FYI bud

[real grail]

What should I do next, to not screw it up? 🙂

[deft tapir]

You should be good, play as normal, just ping us if you get stuck or get another error

[real grail]

Still cannot link the wallet to my actual account, same error, sadly

[deft tapir]

All good, shoot us an email and we'll dig

[real grail]

Just checked again, wallet still there and not unlinked. I let you guys check it on the email. It did show once that it was successfully unlinked.

[edgy mirage]

Hi - I purchased a disk last night but can’t see anything on my account. The funds have been taken - can you advise me?

[modest hull]

open a support ticket and we'll sort that out

?beyond-support

[sacred grail]

How do I report an issue with Illuvium: Beyond?

To report any issues with Illuvium: Beyond, please contact us at http://link.illuvium.io/illuvitars.

[agile kelp]

Hey! I'm confused. Sale is 404 error or "coming soon"

[edgy mirage]

I have just found it whilst working out how to send a support ticket - thanks.
Can I claim an emote now? How would I do that?

[modest hull]

https://illuvidex.illuvium.io/illuvitars/d1sk/mint

[modest hull]

The emote will be available when the main game launches

[edgy mirage]

So I don’t need to do anything?

[modest hull]

No you don't have to do anything

[edgy mirage]

Ok thanks for your help

[agile kelp]

So... I get 404. Is it possible to buy manual? If i send and you mint to my wallet or something idk?

[modest hull]

try to clear your cache and try another browser, the page works on my side

[agile kelp]

I have tried that too already :/

Did it again. Same

[strong gale]

Hello!
I'm new here.
I'm trying to link my wallet to my account and I get this error at the very last step.
Is this a known issue?

[rapid sage]

Can I unwrap my disk if I bought on immutable x I'm using Mobile and can mint on illuvium

[timid plank]

wtf? i'm already waiting for more than 24 hours... what should i do?

[dull mango]

Can I buy disk with mm wallet

[lucid burrow]

Why can’t I get a MetaMask option for walletconnect on my macbook? It keeps popping up my trust wallet

[deft tapir]

disable your trust wallet temporarily

[deft tapir]

you need funds on IMX L2

[lucid burrow]

How do I do that?

[deft tapir]

https://illuvium.zendesk.com/hc/en-us/articles/6507124961295-Deposit-Funds-from-Layer-1 guide here

[strong gale]

Turns out it was the VPN guys !

[craggy igloo]

@deft tapir Good morning Chris, Hope you had some rest. Great live stream yesterday. Very grateful I won a disk pack during the stream. My Twitter I’d totm333. My illiuvitar 28201 Kukkulus. Can you please tell me what I need to do to claim this reward. Many thanks

[lunar galleon]

It loads forever, any solutions?

[deft tapir]

Disable any additional wallets
Disable any pop up blockers
Clear you cache
Us a browser other than brave

[elfin skiff]

Use a PC/Mac, rather than a mobile device.

[lunar galleon]

I fixed it, disabled pop-up - thanks

[low trail]

I withdraw some funds from imx back to mm, but the pending takes too long, until now still pending since last night, help please

[stone raven]

Good Evening, I had to download/reinstall Illuvium, and I can't recall what I did last time to resolve this error... any help is appreciated

[deft tapir]

WIthdrawals from IMX tax 24 hours

[deft tapir]

Delete all Illuvium files and re-download, looks like your download lost some files.

When extracting the folder make sure you extract to a separate named folder on the C drive, sole of the files have really long names and your PC might not extract them if it's in a larger file path

[nova echo]

@deft tapir don't you sleep man?

[deft tapir]

I've had three hours sleep 🙂

[stone raven]

Thanks, I'll try again

[nova echo]

be careful lol

[deft tapir]

I'll have a nap in a few hours

[stone raven]

Perfect, works now. Thanks

[low trail]

Sorry didnt know that 😂 my first time

[idle trout]

Hi, so I have sold some illuvitars, how long should it take before the money appear in my imx wallet?

[arctic zinc]

Did you LIST them for sale or did someone buy them already? If someone paid for them then you should receive the payment very quickly. Like in seconds.

[idle trout]

Someone paid for it already I had the succesful confirmation dialog in the illuvidex I can see the transaction on immutable scan transaction id : 193738575 for wallet 0x249904c25306ed80b4847126276519770126ee64 Im talking about the fire doka Actually nevermind I think I was expecting the amount on top of my already updated total, its just the way the UX was telling me that I just sold something I was expecting money but I think it had happened way before

nvm I think its fine

[arctic zinc]

Yeah it does look like it. You got paid and then used that eth to buy stuff

[gilded grove]

i cant see my illuvials

[nocturne hare]

Click on profile

[glass birch]

why state mega d1sk contains rare illuvitar and then I only receive an uncommon?

[nocturne hare]

Please don't post the same question in multiple channels.

[glass birch]

sorry, I should have posted it here first as it is a support question.

[glass birch]

also, is there an answer?

[arctic zinc]

Your picture is not indicating that the illuvitar is uncommon. It’s indicating that an aspect of the Illuvitar is uncommon. I think that’s referring to its expression.

[mossy hollow]

Hi just wondering how I get access code after registration?

[arctic zinc]

beta keys are still not distributed to everyone that registers. You can increase your chances by doing something below

[sacred grail]

Beta Access

You can register for the closed beta through this link: https://play.illuvium.io/arena

You can increase your chances of being selected for the closed beta of Illuvium by following these steps:

1. Achieve the <@&870923789985271828> (Level 5) status in the server
2. Get the <@&969492770102341634> role in #1038034977864032276 and promote Illuvium
3. Participate in and win the weekly trivia competition
4. Obtain the <@&1059575774589485116> role from Collab.land

[arctic zinc]

Fraggy responded in a different Channel. The rareness as described in the sale description refers to the power being over 1250. And it is.

[glass birch]

it is referring to the illuvitar. when I click on buy a rare it shows only poisonous rypters

[arctic zinc]

https://illuvium.io/news/illuvium-beyond-set-1-wave-one-buyers-guide

[arctic zinc]

So you are saying that it only shows illuvitars that have the “poisonous” expression

That is the rare expression.

But even a t5 super rare rhamphyre has common, uncommon, and rare expressions.

Each illuvitar has multiple aspects that make it more or less rare.

Your illuvitar is a tier 3. Which means it is inherently rare. And has a significantly higher power score than a tier 0. Additionally it has an uncommon expression. Which increases its power score even higher.

It also has a pretty nice rare background.

[glass birch]

The only time Rare is defined is in the expression. Stating that a "rare" illuvitar is guaranteed over 1250 power does not mean an illuvitar over 1250 is rare. Like stating all humans are animals does not mean all animals are humans.

[arctic zinc]

It’s odd that expressions would be the only thing identified as common, uncommon, rare. I’ll raise that with the team. If that is accurate they’ll probably change the naming structure for expression rating.

But the team is not going to change how the mint defined RARE. As shared in the public news article prior to the mint launching…when minting from a mega D1sk, RARE is certainly defined as 1250+

[glass birch]

I just want it on record, that to me the guaranteed rare illuvitar section is not clear that any illuvitar over 1250 is rare, when before on the same page it notes that there is a 'Rare' expression, along with common and uncommon. To me it seems a common or uncommon illuvitar with over 1250 is maybe possible and according to that section a 'rare' illuvitar is guaranteed to have at least 1250. Do you understand why I would understand it that way?

[arctic zinc]

The confusion is understandable and it is mentioned to the team already. Using the term RARE to define multiple things in different ways can certainly be confusing.

[arctic zinc]

support linked below is also a good spot to give official feedback too. It will be logged by actual team members.

[sacred grail]

Illuvium Support

For support, bug reports, and feedback, please use the following methods to contact us:

• Bug reporting: http://link.illuvium.io/bug
• Feedback: http://link.illuvium.io/feedback
• General requests: email us at [e-mail]

[glass birch]

thanks and here is my simple visual of what that page says to me.

[arctic zinc]

I am sorry it was not clear for you. It seems unlikely that you would be the only one thinking this way. Not everyone is as actively involved with the forming of the definitions.

[glass birch]

Should have said something like "the guaranteed 'Rare Illuvitar' is an Illuvitar with a power of at least 1250 (and has absolutely nothing to do with the 'Rare' Expression)."

[eager smelt]

hey gang, love the marketplace overall but the black text on eth price and details is killin me. I really can't see anything unless i zoom in real far. Cheers 🙂

[nocturne hare]

Could you provide a screenshot so we know exactly what you are talking about

[void urchin]

Disabled all other wallets, tried restart browser, PC everything, still when I click on the purchase button NOTHING happens? Anyone else run into this issue? I have enough Eth and SILV in my IMX wallet, how else can I buy before they ran out? ( When I put Qty to 1 for both standard and Rare pack, still NOTHING happens when I click Purchase)

[arctic zinc]

reach out to support for bug help below.

[sacred grail]

Illuvium Support

For support, bug reports, and feedback, please use the following methods to contact us:

• Bug reporting: http://link.illuvium.io/bug
• Feedback: http://link.illuvium.io/feedback
• General requests: email us at [e-mail]

[mossy hollow]

Looking for assistance. I have purchased 2 Megad1sk packs, however after purchasing I did not open packs and left computer and when I come back to open packs I can't find them anywhere. Any help would be highly appreciated

[arctic zinc]

Click wallet. Click profile.

[mossy hollow]

haha literally just found it thanks mate

[ashen roost]

Still cannot load disks. Anyone succeeded on firefox?

[eager smelt]

I'm brave browser on a mac, black text issue

[arctic zinc]

You can try using brave’s custom coloring settings. You could change the text and background colors. It would look ugly but would be easy to read.

[arctic zinc]

Reach out to the official zendesk http://link.illuvium.io/bug

[finite mantle]

I bought land, I see there are 3 game modes, how can I earn coins?

[arctic zinc]

No where yet. It’s still in testing only.

[arctic zinc]

the post below is how the land is used

[sacred grail]

How long is the alpha testing for Illuvium: Zero expected to last?

The alpha testing for Illuvium: Zero is expected to be split into two seasons.

We are currently in Season 0. At the end of this season, all data, including blueprints, will be wiped and reset. The purpose of Season 0 is to allow the development team to fix bugs and balance issues and to prevent any issues that may arise if player data needs to be reset before moving on to Season 1.

After Season 0, the game will move on to Season 1, which will last until the open beta stage. Another data reset is expected at the end of Season 1. However, players will be able to mint the blueprints they researched as NFTs during the last few months of Season 1. Those minted NFTs will persist beyond the Alpha data reset and can be used to craft skins in the Overworld once we reach the Open Beta.

More information on the minting windows will be provided as the game approaches the open beta stage.

[arctic zinc]

games described below

[sacred grail]

Illuvium Games

Illuvium is a revolutionary series of games and the world's first Interoperable Blockchain Game universe. Built on the Ethereum blockchain, it offers a unique combination of open-world exploration, creature collection, city-building, auto-battling, and collection card game. Join the adventure to aid your stranded crew by exploring seven epic alien landscapes, conquering a shattered planet, and uncovering the mysteries behind the cataclysmic events that shaped this world.

Illuvium: Overworld

In Overworld, capture Illuvials, mine resources, harvest exotic plants, and help your crash-landed crew thrive. This is our open-world exploration and creature collection game.

Illuvium: Arena

In Arena, create your ultimate team, engage in standardized PvP battles in Ascendant Mode, or survive against predefined waves in Survival Mode in this auto-battler game.

Illuvium: Zero

In Zero, build, upgrade, and manage your digital industrial complex. Extract resources, discover biodata, and create blueprints in this city-building game.

Illuvium: Beyond

In Beyond, compete to collect the most powerful Illuvitars, based on the in-game characters Illuvials, and curate the ultimate Illuvitars Album. This collection card game offers an interactive, competitive, and personal experience for collectors.

[finite mantle]

I see I can get these items but since Illuvium Zero Store isn't out yet, I don't know what they will be used for? Is it possible to convert to ILV? These items can also be obtained in Illuvium: Arena

[arctic zinc]

Those credits are in game only. For Speeding up stuff.

[mighty gorge]

Hello Everyone. I got some some API errors and an Invalid cert.
Is there already anything known about that?

[arctic zinc]

the post below describes a bit about how land earns

[sacred grail]

What are the benefits of owning Land?

Fuel Earnings
Landowners will earn approximately 5% of all in-game revenue. Players can extract Fuel from Tier 1-5 Land, which is connected to the economy of Illuvium and can be sold on the IlluviDex for Ethereum (ETH). Landowners play their Land plot in the Illuvium Zero game to build up their Land and produce Fuel and Elements. After building the necessary structures, players can trade their Fuel at any time for ETH.

Blueprint Generation
Using a Singularity Scanner, Landowners scan for Illuvials to produce Biodata. The Biodata is Researched in the Materials Lab to Discover Blueprints. Blueprints can be minted as an NFT and then sold on the IlluviDex for ETH or used to craft new cosmetic skins.

[arctic zinc]

This is new to me. Did you try contacting support on the website already?

[sacred grail]

How do I report an issue with Illuvium: Beyond?

To report any issues with Illuvium: Beyond, please contact us at http://link.illuvium.io/illuvitars.

[finite mantle]

I'm currently lvl 14, how much lvl do i have to get NFT? And where can I sell?

[nocturne hare]

There is no earning now since we are in testing phase. The games or not on chain yet.

[finite mantle]

So what stage in 2023 will those features roll out?

[nocturne hare]

No date announced yet. More updates coming

[whole gyro]

Heyo, I seem to have lost access to the game..
I think it might have something to do with me linking my email to the illuvidex when i created a account with my wallet for illuvitars

[tight spruce]

Gotchu boo

[drifting cove]

deleted, its still a wallet problem

[rocky talon]

For three hours the withdrawal has been pending. Is this normal?

[nocturne hare]

Yes, it can take up to 24h

[proud ridge]

Any news on when the giveaways from October will drop? can't wait to open my disk 😄

[nocturne hare]

Soon 😄

[heavy compass]

i can't change my password for enter from my wallet. why your system don't send in email next step?

you sended to me some news, but don't step for recover password, i lll try some mounts this. I wait after request and alltime nothing

[covert elk]

Hey, did someone help you solve this issue? i got the same problem since yesterday

[heavy compass]

I came here because I didn't find nowhere tech support, with an alpha test causing penetration.

[glad viper]

Hi. So i created an account and connected my wallet to my email, but now when i try to log in, it is telling me my wallet is already connected to another account.

[arctic zinc]

support is available at the site below

[sacred grail]

Illuvium Support

For support, bug reports, and feedback, please use the following methods to contact us:

• Bug reporting: http://link.illuvium.io/bug
• Feedback: http://link.illuvium.io/feedback
• General requests: email us at [e-mail]

[eager canyon]

Guys, is there a known bug on Chrome? Since the time the d1sks went live the look and feel changed and the colours are not the same on Chrome vs Safari

[sinful wind]

Maybe your PC just got updated? And it changes your screen colour? It happened to me this month when my PC got updated it adjusted my screen colour.

[eager canyon]

but wouldn't that affect both browsers? It only happens on Chrome

If not mistaken the website got modified for d1sks. I would really appreciate if the team could drop the config they used for testing

[plush sparrow]

I am having issues seeing my purchases that i made for disks right when the mint phase opened

[summer vapor]

Hello has there been any issue with powers being lowered? I opened 2 geyysers the first night and they were 1900+ power but then the next morning they changed to 1793 and they still are

[bitter chasm]

There is a fake Dzierski among us @nocturne hare

@quasi pulsar #3456 or 2707 @.@

[quasi pulsar]

HELLL YES!!!!!!!!!

[bitter chasm]

@quasi pulsar

[quasi pulsar]

FINALLY!!!!

[nocturne hare]

Got em

[bitter chasm]

Oh no! i missclicked Fraggy sorry. I thought i was in the right channel.

And i dont know how to get his correct ID. I cant really go to his profile on my phone. Without a message

[nocturne hare]

I got em, thanks Garf. Good job

[sinful ivy]

https://tenor.com/view/ilv-illuvium-one-of-us-wolf-of-wall-street-gif-23354367

[stray ether]

Hi

Its like my account created with email and the account created with wallet are dififerrent(created to buy iluvitars),

[elfin spindle]

?beyond-support You can submit a ticket here.

[sacred grail]

How do I report an issue with Illuvium: Beyond?

To report any issues with Illuvium: Beyond, please contact us at http://link.illuvium.io/illuvitars.

[urban drum]

Hello, I need your help. I have stacked funds on illuvium and I don't know how to withdraw them because my wallet is hacked by a hacker.

thanks,

[icy holly]

If you don’t mind, I can’t help you use a bot to get your funds out

Send me a dm, if you are interested

[muted jungle]

You need to beware of scammers

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[thick tiger]

Hi, I am trying to register for Beta and whenever I try to login I am getting an error message - password or username is wrong.... I changed my password twice but still get the same message....

tried to create a new account with the email ID I was trying thinking maybe I don't have an account.... but got a message, this email ID is already registered

[arctic zinc]

Are you using your email address to sign in?

[sinful wind]

Day 2, still the same.

Can I just delete this account so I can re-use my email address to register again? I dont want to use another email.

[thick tiger]

yep

[arctic zinc]

contact support on the website below.

[sacred grail]

Illuvium Support

For support, bug reports, and feedback, please use the following methods to contact us:

• Bug reporting: http://link.illuvium.io/bug
• Feedback: http://link.illuvium.io/feedback
• General requests: email us at [e-mail]

[thick tiger]

ok, thanks

[hot raven]

gm

怎么申请测试资格

[sinful ivy]

Please speak English here or check #1023944295583076352 for your language

[rustic dirge]

Hi

[woven sierra]

Good day. I just claimed ILV rewards (making sure to claim as ILV, not sILV), but the rewards are not showing up on the vesting page. The transaction has been processed and shows up as completed on etherscan.

[proven walrus]

Just tried to trasfer .05 eth to wallet from metamask and the transfer did not go throuihg

[thick tiger]

hello good morning

[nova echo]

hello, this is the support channel, for general conversations use #💬〕general

[merry nest]

I have an assumption that L-Crypton Collider I does not convert hyperion to krypton. I saw the krypton icon, clicked on it, my level went up, but the krypton did not appear on top in the inventory. Maybe I'm wrong, I'm not sure yet, because I collect different resources, but maybe it is.

[lavish whale]

I just minted standard disk what should I do next?

[quasi pulsar]

it could happen if you have your converter below 100% efficiency, so you got fractional fuel amount (believe you still got it but it was rounded down in UI)

[quasi pulsar]

open, keep, sell 🤷

[lavish whale]

How to open it

[quasi pulsar]

https://illuvidex.illuvium.io/account/profile
click on your disk and you will have option to load it
then you have to click on it again

[lusty lantern]

Hi friends,
could someone please help me? I hold some ILV in staking and some illuvidex NFT on illuvium.io. I have a Metamask wallet paired to my account. During the last recharge, the money was sent away and metamask support told me that I have a sweeper script on my account. Can someone please advise me how to proceed so that I don't lose nft and ILV?

[lavish whale]

Load or list

[quasi pulsar]

load, list is for selling it

[lavish whale]

Ahh reveal it

Got now
Lynx

[lusty slate]

I just open a private thread for you, please communicate through that channel

[lusty lantern]

thank you for your interest

[hardy adder]

I have the same problem too. Contacted support.

[hard knoll]

Hi all, where can I see my D1sks I purchesed?

[sinful ivy]

https://illuvidex.illuvium.io/account/profile

[hard knoll]

Aha. Thanks!

[languid crown]

Trying to buy a mega disk but my gamestop wallet is still not connecting

Keeps saying this

Need help plz

[elfin spindle]

?beyond-support Submit a ticket here.

[sacred grail]

How do I report an issue with Illuvium: Beyond?

To report any issues with Illuvium: Beyond, please contact us at http://link.illuvium.io/illuvitars.