i cant play the game

[prisma condor]

when i try to open the game it says "game launching" but then the game closes before starting

[astral sapphire]

Find CPU and GPU information

1. Press the Windows key type in "Task Manager" or enter the shortcut, "ctrl+shift+esc"
2. Go to the Performance tab and look for CPU and GPU sections.
3. You can see the name, usage, speed, and temperature of your CPU and GPU.
4. Relevant information the support team will need is the name of the CPU and GPU.

[prisma condor]

<@&775032658048057386>

[prisma condor]

Is there a way to fix this?

[grizzled kestrel]

Hi! Could you please navigate to %localappdata%/Teardown/, then open the crash folder and tell me if there's something in there?

[prisma condor]

the folder is empty

[grizzled kestrel]

I see. Could you check %localappdata%/CrashDumps to see if there is any file mentioning Teardown in there?

[prisma condor]

crashdumps

[grizzled kestrel]

Could you send me the latest one of them in DMs please?

[prisma condor]

i sent

[grizzled kestrel]

Alright, thank you!

[prisma condor]

did it get fixed?

[grizzled kestrel]

No, the issue is still under investigation and it was a weekend.