hello, I have a problem with my klipper, I can't connect to it, but for some reason obico on the phone has no problem with it, but the computer and the screen, which also works on wifi (the screen is cyd) do not want to connect, the mainsail on the computer doesn't even open the page, there is only the error "the page cannot be opened". everything appeared suddenly, at first it worked, I turned on the printout and left the house, then my family disconnected the wifi router, so I lost the connection for a moment (~30 minutes) later, after reconnecting to wifi, the application on the phone worked, but for some reason it doesn't appear on the computer or screen anymore, I thought I just had to restart the Klipper, so I waited until the current printout was finished, and then I restarted the Klipper... and nothing, still doesn't work, I tried everything, restart the wifi router, turn it off again and turning on the printer and raspberry, but still nothing. do you have any advice? PuTTY also can't connect.
#cannot connect to mainsail
charred flicker
shadow orchidBOT
Ahoi @charred flicker!
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livid ravine
Explain me this:
hello, I have a problem with my klipper
but you choose following tags:
mainsail, klipper, mainsailos
Getting to the next sentence:
I can't connect to it
So can you not connect to Mainsail or Klipper
the mainsail on the computer doesn't even open the page, there is only the error "the page cannot be opened"
That's your browser
and then I restarted the Klipper
what did you restart?
charred flicker
Both, it's little complicated, mainsail on phone work, but computer didn't, (screen also), I don't know which one fault it is, klipper or mainsail
livid ravine
Screen is neither of them
charred flicker
> and then I restarted the Klipper
what did you restart?
Firmware, just klipper, just mainsail, everything I can
livid ravine
So you got a Mainsail problem, as you cannot connect to it
livid ravine
Firmware, just klipper, just mainsail, everything I can
You cannot restart mainsail
Mainsail is only a webpage
livid ravine
So you got a Mainsail problem, as you cannot connect to it
Please fix your tags to mainsail
Then send a moonraker.log
charred flicker
You cannot restart mainsail
You all right, it's "moonkraken"
livid ravine
Also send the urls you are using on your PC and smartphone to connect to it
shadow orchidBOT
Ahoi @charred flicker!
It looks like you did not provide all the necessary information we need to help you.
Please upload your logfiles and a detailed description of your problem.
For further information see: https://docs.mainsail.xyz/faq/getting-help/discord#provide-information
Note: We only accept .log and .txt files as log files.
This is an automated message
livid ravine
You all right, it's "moonkraken"
moonraker, but that's a really funny typo xD
No idea about the screen, most likely you are using klipperscreen, so ask the klipperscreen devs for help
The PC thing might be that your pi and pc are in different subnets and therefore cannot communicate
charred flicker
The PC thing might be that your pi and pc are in different subnets and therefore...
actually.... now I checked and you are right, my phone is connected to the 5G network, while the computer is connected to the regular 2.4G network (as I set it in rpi), do you know how to change it? (ps. how to change tags on discord? I haven't used it for a long time)
