Didn't recieve gems | Cards & Tankards | Page 1

golden patio Mar 19, 2023, 10:40 AM

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I'm back!

iron hull Mar 19, 2023, 10:44 AM

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Welcome back. Have they arrived yet ?

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Is the purchase "pending" in your oculus app?

golden patio Mar 19, 2023, 10:44 AM

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Nope haha, but says the purchase went through

iron hull Mar 19, 2023, 10:45 AM

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And you've booted the game today and your certain you didn't get a gem increment?

golden patio Mar 19, 2023, 10:45 AM

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I'm indeed certain

iron hull Mar 19, 2023, 10:45 AM

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Did you perhaps take a screenshot at all before when you reached out the first time that you could DM me?

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And then a screenshot after?

golden patio Mar 19, 2023, 10:46 AM

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I did not, but I could grab a screenshot right now.

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Would've been smart if I did before though

iron hull Mar 19, 2023, 10:46 AM

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Yeah, the screenshot before would be a good benchmark. Not assuming you are lying just this is something we have to be extra certain on.

golden patio Mar 19, 2023, 10:47 AM

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Yea I get it haha

iron hull Mar 19, 2023, 10:47 AM

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If you can get a transactionID (from your receipt) and DM me that so I can pass it on I'd appreciate it.

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And thank you very much for being understanding

golden patio Mar 19, 2023, 10:53 AM

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Excuse me while I find the reciept. And np I've dealt with this thing before it's no worries.

iron hull Mar 19, 2023, 10:53 AM

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golden patio Excuse me while I find the reciept. And np I've dealt with this thing before it'...

https://tenor.com/view/thank-you-sticker-thanks-sticker-line-sticker-cat-sticker-orange-cat-gif-26476683

Tenor

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Always sucks when you gotta deal with this kinda mess haha

golden patio Mar 19, 2023, 10:57 AM

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Indeed lol. But it happens

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Best I could fine for it

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Find*

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Ig I bought the subscription instead. But still, don't have it haha

iron hull Mar 19, 2023, 11:00 AM

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May I DM you, @golden patio ?

golden patio Mar 19, 2023, 11:00 AM

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Ofc!

wind pawn Mar 20, 2023, 12:29 AM

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Did you get this figured out, or have you still not received the purchase?

golden patio Mar 20, 2023, 12:30 AM

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Never received the purchase haha, idrc tho haha you can close this

wind pawn Mar 20, 2023, 12:30 AM

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You no longer want to receive the purchase?

golden patio Mar 20, 2023, 12:31 AM

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I'm good lol DDR tried to help me earlier but we ran into a problem haha

wind pawn Mar 20, 2023, 12:31 AM

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What's the issue? I can help you get this resolved. I don't want you to have spent money and not get your purchase...

golden patio Mar 20, 2023, 12:33 AM

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I didn't have access to my email for my meta account since it's connected to my Facebook email which I don't have access too, and I'm on mobile so I can't access the order online since we ran into a small problem

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So... I gave up

wind pawn Mar 20, 2023, 12:36 AM

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Sorry to hear that. We'll work on a fix for the next update that may auto give it to you on next login. Sorry for the inconvenience you're having on this, subscriptions are a pretty new feature we added

golden patio Mar 20, 2023, 12:37 AM

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Alrighty thx

#Didn't recieve gems