Cant join lobby | Cards & Tankards | Page 1

odd schooner Mar 17, 2023, 5:43 PM

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error every time i try

buoyant shard Mar 17, 2023, 5:44 PM

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Bit more info would've been good but ah well 🤣

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When your starting up the game and getting the "could not connect" error. What method of log in are you using ?

odd schooner Mar 17, 2023, 5:45 PM

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oculus but a few months ago i tried with email and i had the same result

buoyant shard Mar 17, 2023, 5:46 PM

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So you get to the podium, press the "Sign in with Oculus" , it logs in, brings up the patch notes and after clicking "OK" it says "couldn't connect" ?

odd schooner Mar 17, 2023, 5:46 PM

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yep

buoyant shard Mar 17, 2023, 5:46 PM

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That's bizzare that it's after it brings up the patch notes thonk

odd schooner Mar 17, 2023, 5:46 PM

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yeah

buoyant shard Mar 17, 2023, 5:47 PM

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Would you be willing to reinstall again, do "Sign in with email" and register a new account, and see what happens there?

odd schooner Mar 17, 2023, 5:47 PM

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yep

buoyant shard Mar 17, 2023, 5:48 PM

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Again make sure cloud backup is off doing that, otherwise it'll pull your login credentials from the cloud and try to auto-sign you in haha

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Turning it off does not delete any data from the cloud backup, it just makes it that it won't fetch it when you reinstall an app.

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(*So make sure you aren't reinstalling other apps at this time or you will suffer data loss)

odd schooner Mar 17, 2023, 5:57 PM

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that did not work

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@buoyant shard

buoyant shard Mar 17, 2023, 6:03 PM

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So creating a new account just didn't let you into the game at all --- ?

odd schooner Mar 17, 2023, 6:06 PM

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Nope

buoyant shard Mar 17, 2023, 6:07 PM

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@ebon cosmos can you just reinstall without cloud backup and verify this problem for me please?
(Not calling you a liar, Tech. I need to identify if it's only affecting you)

odd schooner Mar 17, 2023, 6:08 PM

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Ok

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@buoyant shard just checking if the test is done

buoyant shard Mar 17, 2023, 6:21 PM

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odd schooner <@104787650644340736> just checking if the test is done

I'm getting what I can done as fast as I can, sorry but I've got like 6 other things going on at once right now otherwise I'd have just outright done the reinstall check myself. I will get back to you as soon as I can.

odd schooner Mar 17, 2023, 6:22 PM

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Ok

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Just was checking sorry if I feels like I’m being impatient

buoyant shard Mar 17, 2023, 6:23 PM

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No your fine. Your just anxious and eager to get the game working and get to playing, I understand and I'm desperate to get you back in too (*If nothing else, so I don't have to keep thinking that I've not helped you as best as I can lol)

ebon cosmos Mar 17, 2023, 7:14 PM

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odd schooner Just was checking sorry if I feels like I’m being impatient

Hi, sorry for the long wait. Just tested making a new account and had no issues with getting onto the game after it was created. Have you tried deleting the app data in storage? As just disabling the cloud backup was not enough for the game to forget my credentials for me.

buoyant shard Mar 17, 2023, 7:14 PM

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ebon cosmos Hi, sorry for the long wait. Just tested making a new account and had no issues ...

Thank you so much for this ! ❤️

odd schooner Mar 17, 2023, 7:30 PM

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I will try that

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Here’s a video of me doing exactly what you said I should try

#Cant join lobby